Are you a people person with a knack for organisation? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you! Our client, a leading organisation in the utilities sector, is seeking a dedicated Customer Service/Scheduling Specialist to join their team in High Wycombe. What You'll Do: As a vital part of our client's operations, you will be the key connection between customers, engineers, and internal teams. Your role will focus on: Prioritising and processing customer queries and orders via phone and email. Arranging planned maintenance and small works by coordinating with engineers and customers. Ensuring all callouts are completed in line with client KPIs and internal SLAs. Investigating and resolving customer queries or complaints with patience and efficiency. Maintaining accurate customer records and invoicing through the CRM system. Supporting the engineering team with scheduling and diary management. What...

Account Manager Location: Aylesbruy Job Type: Full-time, Permanent Salary: 32,000 An exciting opportunity has arisen for an Account Manager to join a growing business based in Aylesbury . This role will involve managing client relationships while coordinating day-to-day orders, deliveries, and fulfilment activity. The successful candidate will be responsible for ensuring excellent service delivery and identifying opportunities to support account growth. Key Responsibilities Managing and developing relationships with key clients Acting as the main point of contact for customer queries and requests Processing and managing daily 3PL orders and deliveries across multiple systems Booking couriers and coordinating shipments Handling stock queries including transfers, damages, and tracking information Identifying opportunities for upselling and cross-selling services Organising and coordinating kitting projects , including quoting and invoicing...

French Speaking Customer Service Advisor Location : Office Based, Marlow, Buckinghamshire, SL7 1TB Salary : Up to £32,000 subject to experience + bonus plan + benefits Contract : Full time, Permanent Benefits : Private medical insurance, Life insurance, Company pension, Competitive leave, Flexitime, Free on-site parking, Company sick pay, Referral programme and Wellness programme! BAP Pharma is the fastest-growing, independently owned pharmaceutical clinical trials supply organisation, with specialist divisions in Comparator Sourcing, Secondary Packaging & Labelling and Global Storage & Distribution. Our story is one of incredible growth and success, which has culminated in receiving many prestigious awards, such as recognition in Diversity & Inclusion and Social & Environmental, and the continued expansion of our core business operations in UK, Germany and the USA. We are now looking for experienced and passionate professionals who are dedicated to...