Job Advertisement: Temporary Receptionist at WTW Birmingham Contract type: Temporary/Adhoc work Working days: Monday to Friday Working hours: 8am to 5pm Payrate: 13.33 an hour Location: B4 Are you ready to make a great first impression? Our client, a dynamic organisation is seeking an enthusiastic Temporary Receptionist in Birmingham, for a short-term assignment in October and Novemeber (Potential for more dates). This is an exciting opportunity to be the welcoming face of a renowned company while gaining valuable experience in a vibrant environment. Role Overview: As the Temporary Receptionist, you will play a crucial role in ensuring the smooth operation of the front desk. Your friendly demeanour and professional attitude will set the tone for visitors and staff alike. If you are passionate about delivering excellent customer service and thrive in a busy setting, this role is perfect for you! Key Responsibilities: Greet and welcome visitors with a warm and friendly...

2nd line Service Desk Team Leader Solihull, West Midlands 40,000 + 20% Shift Allowance ( 48,000 OTE) Permanent 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk Shift Manager, you'll be responsible for the day-to-day operational management of a technical support team, ensuring service levels are achieved and customer expectations are exceeded. Alongside your leadership responsibilities, you'll act as a senior technical escalation point, supporting engineers with complex incidents and helping drive continuous improvement across the service desk. Key Responsibilities...

Customer Service Representative - Complaints A well-established and growing manufacturing business is seeking a proactive and customer-focused Customer Service Representative to join its customer support team. This is an excellent opportunity for an individual who enjoys solving problems, building customer relationships, and delivering first-class service in a fast-paced environment. The successful candidate will act as a key point of contact for customers, ensuring enquiries and issues are resolved efficiently while working closely with internal departments to deliver a seamless customer experience. Key Responsibilities Respond to customer enquiries via email in a professional and timely manner. Process returns and provide updates regarding orders and customer requests. Investigate and resolve customer complaints, ensuring positive outcomes wherever possible. Maintain accurate records of customer interactions using CRM and business systems. Liaise with production,...

Mission: As a Industrial System Integrator & End User Key Account Manager, you will primarily be responsible for gaining specification at both Customer types for the Company's Automation and Software Products, Solutions and Services. You will present our value proposition to customers or at events, and positioning Schneider Electric's complete range of technologies and services. You will be experienced at building strong lasting relationships across matrix organizations as you will be the focal point of contact for some of our strategic Industrial SI Customers across the UK&I. Responsibilities: To position Schneider Electric as a Key Strategic Company in Industrial Automation and Software. To formulate and implement a detailed account plan for each of the strategic target accounts in your portfolio. Develop and maintain senior C level relationships to enable you to build a strong pipeline of opportunities to exceed your financial targets....

Mission: As a Industrial System Integrator & End User Key Account Manager, you will primarily be responsible for gaining specification at both Customer types for the Company's Automation and Software Products, Solutions and Services. You will present our value proposition to customers or at events, and positioning Schneider Electric's complete range of technologies and services. You will be experienced at building strong lasting relationships across matrix organizations as you will be the focal point of contact for some of our strategic Industrial SI Customers across the UK&I. Responsibilities: To position Schneider Electric as a Key Strategic Company in Industrial Automation and Software. To formulate and implement a detailed account plan for each of the strategic target accounts in your portfolio. Develop and maintain senior C level relationships to enable you to build a strong pipeline of opportunities to exceed your financial targets....

Account ManagementIT Support Specialist Near Solihull, West Midlands (On-site) £14.00 ph (£27,664pa) Hours: 38-40 per week (flexi hours) We are currently looking for a proactive, people-focused Account Manager to join a friendly, fast-growing team working within the IT Support team. If you enjoy solving problems, helping customers, and getting stuck in you ll fit right in. Due to the location of the role you must have your own transport. What You ll Do Support and train customers on our software and hardware systems Troubleshoot issues via phone, email, visits and regular check-ins Explain technical concepts in a simple, user-friendly way Coordinate hardware installations with our engineers Work closely with teams across the business What We re Looking For Great communication and people skills Customer service experience (phone and/or face-to-face) Strong IT basics (Windows 10/11, Excel, general IT literacy) Organised, proactive, and a...

National Account Manager Competitive Salary + Car Allowance + Bonus Home-based UK-wide travel Ready to bring your Off-Trade experience into a smaller, fast-growing drinks business where you can make a genuine impact? This is a commercially driven drinks business operating at scale across the UK off-trade. Working closely with multiple producer partners, the business plays a key role in bringing drinks ranges to market, supporting customers with ranging, forecasting and supply, and ensuring consistent delivery into retail. Fast-paced, collaborative and detail-led, the culture suits people who enjoy getting under the bonnet of how retail actually works. They re now looking for a National Account Manager to help scale this exciting part of the portfolio. The Role Manage and grow relationships across Grocery, Convenience, Discounters and Route to Market. Build strong partnerships with Spirits and RTD buyers, driving distribution, promotions and sustainable...

Job Title: Customer Service Advisor Location: Halesowen Salary: 26,938 - 28,609 per annum + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grown with Acorn: At Acorn Insurance, we're proud of our...

Customer Service / Technical Support Advisor Location: Central Birmingham Working Pattern: Hybrid working available Employment Type: Full-time The Opportunity Our client is looking for an experienced Customer Service / Technical Support Advisor to join their growing team based in Central Birmingham. This is a customer-focused role that requires someone who is confident troubleshooting and resolving customer issues over the telephone. You will be speaking directly with customers, understanding the problem they are experiencing, asking the right questions and guiding them through the appropriate steps to reach a resolution. We are looking for someone with previous experience working within a contact centre or customer service environment, ideally in a role involving telephone-based troubleshooting, technical support or problem resolution. You do not necessarily need to come from a highly technical background; however, you must be naturally confident when it comes to...

Receptionist (2 weeks cover) Coventry Monday to Friday 9:00am to 5:30pm Temporary Must be available to start immediately and consistently support operations for the duration. Are you a friendly and professional individual with a knack for creating a welcoming atmosphere? Our client, a leading organisation, is seeking a Temporary Receptionist to be the vibrant face of their site in Coventry. This is an exciting opportunity for someone who thrives in a dynamic environment and enjoys interacting with people from all walks of life. Key Responsibilities: Greet and welcome visitors with a warm smile, ensuring they feel valued and comfortable. Manage incoming calls with professionalism, directing inquiries to the appropriate departments. Responding to communications via email and phone. Maintain a tidy and organised reception area, reflecting the organisation's high standards. Assist with administrative tasks as required, contributing to the overall...

Regional Customer Care Manager Location: We are recruiting across a number of regions throughout England Salary: Competitive, DOE + Company Car / Car Allowance Contract: Full time, Permanent Benefits: Discretionary Bonus Scheme, Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Make a real difference to the customer experience At Sustainable Building Services, we deliver domestic retrofit and energy-efficiency programmes in occupied homes across the UK. Our work can transform homes and improve energy efficiency, but how we communicate and support customers throughout that journey matters just as much. We re looking for four experienced Regional Customer Care Managers to lead our regional customer care function and Customer Liaison Officer team in the below regions: North West East Midlands & West Yorkshire Midlands South This is a leadership and...

Customer Service Administrator An excellent opportunity for a customer-focused administrator with B2B sales administration, account support and strong communication skills to join an award-winning, global packaging manufacturer with production facilities across Europe and Southeast Asia. If you’ve also worked in the following roles, we’d also like to hear from you: Sales Administrator, Account Support Executive, Customer Service Advisor, Customer Support Advisor, Sales Support Administrator, Client Services Administrator, Account Administrator, Customer Care Advisor, Office Administrator, Business Support Administrator   SALARY: Competitive + Benefits    LOCATION: Birmingham, West Midlands JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Administrator who can provide excellent customer service and account support across two growing sales divisions....