Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Glasgow! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system...

Customer Service Advisor Part-Time 12-Month Fixed-Term Contract Location: Glasgow Hourly Rate: 12.71 - 18.90 Key Details: Hours: 37 per week Shifts: 8.00-11.30 - 16.00 - 20.00 Weekend Work: 3-5 weekends over an 8-week period (can be consecutive or spaced out depending on business needs) Perks: Vouchers awarded for star performance Free tea and coffee available onsite About the Role We're looking for enthusiastic Customer Service Advisors to join a well-established and reputable organisation on a 12-month fixed-term contract. This is a fantastic opportunity to grow your professional skills in a structured, process-driven environment, supporting a high-performing team committed to delivering outstanding customer service. What You'll Be Doing Handling inbound and outbound calls, emails, and customer enquiries Completing transactions and maintaining accurate digital and manual records Managing daily workloads to meet deadlines Escalating...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

Temporary Reception & Administrative Roles - Glasgow Location: Glasgow Pay: 13.50 per hour Hours: Full-time & part-time temporary assignments available We are currently building a temporary staffing pool to support a range of clients across Glasgow , covering reception and administrative roles . These assignments are ideal for experienced temps who enjoy variety and can confidently step into offices to keep things running smoothly. Typical duties may include: Front-of-house reception duties, meeting and greeting visitors Managing phone calls, emails, and diaries Data entry, filing, and document preparation General office administration and team support Ad-hoc admin tasks as required What we're looking for: Previous experience in reception and/or administrative roles Professional, friendly, and approachable manner Strong organisational skills and attention to detail Confident IT skills, including Microsoft Office Reliability and...

Service Coordinator - Glasgow Location: Glasgow Hours: Monday-Thursday 08:00-16:30 Friday 08:00-15:30 About the Role I am currently representing a client who is looking to appoint a highly organised and proactive Service Coordinator to join their busy and fast-paced operations team in Glasgow. This is a key role within the business, responsible for coordinating service activity, scheduling work, and acting as the main link between customers, engineers, and internal departments to ensure smooth day-to-day operations. It is important that the successful candidate brings a bubbly, positive and approachable personality, as this role involves regular interaction with customers and internal teams, and plays a key part in maintaining strong working relationships across the business. Key Responsibilities Schedule and coordinate service jobs for engineers and operational teams Manage incoming service requests via phone and email Act as the main point of contact for...

Client Services Account Manager An exciting opportunity for a client-focused professional to manage key accounts within the construction and building products sector, supporting client relationships, project coordination and service delivery across architects, contractors and developers. If you’ve also worked in the following roles, we’d also like to hear from you: Client Relationship Manager, Customer Success Manager, Key Account Coordinator, Client Services Executive   SALARY: £45,000 per annum + Car Allowance LOCATION: Home-Based (Remote) with Nationwide Client Visits JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Client Services Account Manager to support and develop key client relationships within the construction and building products sector. As a Client Services Account Manager you will work closely with architects, developers, contractors and key stakeholders,...

Role: Receptionist Salary: £26,000 per annum Location: Glasgow City Centre Hours: Monday to Friday, 9:00am - 5:15pm We are currently recruiting for a friendly, professional, and highly organised Receptionist to join our client's team based in Glasgow City Centre. This opportunity has arisen due to an internal promotion and offers an excellent chance to step into a key front-of-house position. The Role As Receptionist, you will play a vital role in the day-to-day running of reception, acting as the first point of contact and ensuring a warm and welcoming experience for visitors, clients and colleagues alike. Key Responsibilities Managing the reception area and greeting visitors in a professional and courteous manner Answering, screening, and directing incoming calls and emails Coordinating meeting rooms, appointments and visitor sign-in Ensuring the reception and front-of-house areas are kept tidy and presentable About You Previous experience in a...