Contact Centre Customer Support Advisor / Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor / Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor     SALARY: £25,000 per annum + Benefits   LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am–8pm, Every Other Weekend Saturday 10am–5pm, Sunday 10am–3pm   JOB OVERVIEW...

Customer Scheduling Administrator - Immediate start Temp 13- 14 an hour Monday to Friday, 9-530 parking onsite Hove Are you highly organised, proactive, and thrive in a fast-paced environment? We're looking for a Scheduling Administrator to join our dynamic team and take ownership of coordinating engineer's diaries to ensure smooth and efficient operations. Responsibilities: Manage and maintain engineer's schedules, ensuring optimal allocation of appointments and resources. Liaise with clients, engineers, and internal teams to confirm bookings and resolve scheduling conflicts. Monitor job progress and update systems with real-time information. Respond promptly to changes, cancellations, and urgent requests. Maintain accurate records and documentation related to appointments and job status. What We're Looking For: Proven experience in scheduling, coordination roles preferably with engineers diaries Excellent communication and interpersonal skills. Strong...

Customer Service Planner Based in Halesowen Monday to Friday 8am to 5pm 12.27 per hour Temporary to permanent To excel in this role, you should have excellent scheduling, customer service and organisational skills, be proactive, and have the ability to multitask effectively. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and fast-paced environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Successful Candidates: Will have previous scheduling experience Experience of dealing with key accounts Excellent attention to detail Be organised Possess excellent IT skills Have great communication skills The role: Dealing with both inbound and outbound calls Routing...