Customer Service social work team manager jobs

09 Oct, 2026

Permanent

Starling Bank Southampton, UK

Description Location: Southampton Reporting to: Siobhan Griffiths, Customer Service Operations Manager Closing date: Friday 9th October , 10am About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Whenever they need us, we will be there. As a result, we are looking to grow our overnight team and are looking for people who can commit to 37.5 hours a week between 20:00 - 07:15am on a 4 on 4 off rotation pattern. Hybrid working: Overnight colleagues spend 1 shift per...

08 Oct, 2026

Full Time

SEO & GEO Account Manager

Future Publishing Cardiff, UK

Who we are We create trusted, expert content that helps millions of people discover more about the things they love, need and care about. From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day. Across websites, magazines, newsletters, social channels and events, we bring expert content to audiences around the world. We combine our deep specialist knowledge with innovative technology and data to create engaging experiences, build valuable communities and help people make better-informed decisions. Behind it all are our people - passionate experts, creators, innovators and problem-solvers who are shaping the future of media. The Team You’ll Join The Audience AI team sits at the heart of Future’s AI strategy. Operating across the UK and US, with partners around the globe, we focus on increasing the visibility of our brands across LLMs and other AI platforms, scaling...

NT

07 Oct, 2026

Permanent

Welcome & Service Team Member

National Trust Sutton on Sea, Mablethorpe, UK

Summary As the public face of Sandilands, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Contract/duration: Permanent Hours/working pattern: You'll work 26.25 hours per week over fours days. Your shift times will be 9am-4pm. You'll be required to work weekends as part of a rota and occasional evenings. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Reporting to the Site Manager, you'll be part of a small team working at Sandilands as part of the Lincolnshire Coast portfolio. It's a really exciting time to join the team as we fully open the site to visitors as the six year project to create a place where people and nature thrive together at Sandilands. You'll have the...

06 Oct, 2026

Full Time

Junior National Account Manager, EU

Charlotte Tilbury London, UK

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning...

AI

23 Sep, 2026

Permanent

Sales & Customer Service Representative

Acorn Insurance Ltd Liverpool, UK

Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Providing customers with bespoke insurance quotations, tailoring products to individuals needs Dealing with both existing and new customers Retaining existing clients Upselling additional products Always providing Excellent customer...

AA

18 Sep, 2026

Permanent

Senior Account Manager

Atrium Associates Ltd United Kingdom

Senior Account Manager Location: London, Milton Keynes or Abingdon (Hybrid) Reporting to: Regional Sales Manager Atrium Associates are delighted to be partnering with a leading Managed Service Provider in the search for an experienced Senior Account Manager to join their growing team. This is an exciting opportunity for a commercially focused and relationship-driven professional to manage and develop a portfolio of key client accounts across the South. Working within a fast-paced and innovative technology environment, you'll play a pivotal role in driving customer success, strengthening strategic partnerships, and identifying opportunities for growth. The Opportunity Our client is a well-established and highly regarded technology services provider that helps organisations maximise the value of their IT investments. As Senior Account Manager, you will act as a trusted advisor to your customers, working closely with senior stakeholders to understand their business...

15 Sep, 2026

Permanent

Account Manager - Construction and Engineering

Huntress - Leeds Leeds, UK

Are you a recruiter who is looking to change industries? Have you worked in a fast paced environment eg a temps type desk and have spoken with senior level clients? A growing and highly respected technical consultancy operating within the property and construction sector is seeking an ambitious Account Manager to join its team. Established only a few years ago, the business has quickly built an outstanding reputation nationwide, working across sectors including education, healthcare, defence and fire remediation. Due to continued growth, they are launching an exciting new division and are looking for someone to play a pivotal role in shaping its future. This is a unique opportunity for an experienced recruiter, technical sales professional or business development specialist looking to take ownership of a developing service line and progress into a management position. The Role Initially a hands-on role, you will be responsible for developing relationships with clients and...

28 Aug, 2026

Full Time

Business Manager - House of Fraser - Dundee

Charlotte Tilbury Dundee, UK

Business Manager - Full Time 40 Hours House of Fraser - Dundee Founded in 2013 by world-renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy-to-use, easy-to-choose, easy-to-gift icons, we’ve become one of the most talked-about beauty brands on the planet - and the magic is only growing. Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Our retail teams are the heart of our brand - from the glamour of London to the style capitals of Europe, the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast-growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable...

27 Aug, 2026

Full Time

Business Manager - Flannels Fosse Park

Charlotte Tilbury Leicester, UK

Business Manager - Full Time 40 Hours Flannels - Fosse Park Leicester Founded in 2013 by world-renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy-to-use, easy-to-choose, easy-to-gift icons, we’ve become one of the most talked-about beauty brands on the planet - and the magic is only growing. Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Our retail teams are the heart of our brand - from the glamour of London to the style capitals of Europe, the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast-growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the...

01 Sep, 2026

Full Time Permanent

Patient Coordinator / Sales Support Administrator

£32,000 yearly

Healthium Clinics Henley-on-Thames, Oxfordshire, UK

Patient Coordinator / Sales Support Administrator We have great opportunity to join our team at Healthium Clinics, for a confident, organised and customer-focused professional who enjoys providing a premium patient experience while supporting bookings, enquiries, CRM administration and commercially focused follow-up activity. If you’ve also worked in the following roles, we’d also like to hear from you: Patient Coordinator, Patient Administrator, Sales Support Administrator, Sales Administrator, Customer Service Administrator, Clinic Administrator, Healthcare Administrator, Front of House Administrator, Customer Service Advisor, Client Services Advisor SALARY: £32,000 per annum + Benefits LOCATION: Henley-on-Thames, Oxfordshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW This is an excellent opportunity for a Patient Coordinator / Sales Support Administrator who can combine warm, professional customer service with...

10 Oct, 2026

Permanent

Team Leader - Tailored Care Operations

Schneider Electric Wellington, Telford, UK

Are you an experienced customer service leader who thrives on developing people, improving performance and building strong customer relationships? We're looking for a Team Leader - Tailored Care Operations ( Manager I, Commercial Customer Care) to lead a multifunctional team supporting our strategic, VIP and Tailored Care customers. You'll lead approximately 7-10 colleagues, ensuring our priority customers receive proactive, responsive and high-quality support. What will you do? You'll combine people leadership, customer relationship management and operational excellence, taking ownership of team performance and the experience we deliver to key customers. You will: Lead, coach and develop a high-performing team of Account Managers, Order Support Specialists and Senior Specialists. Build a culture focused on customer excellence, accountability and continuous improvement. Oversee support for strategic customers, including orders, projects, escalations and service...

10 Oct, 2026

Permanent

Team Leader - Customer Contact Operations

Schneider Electric Wellington, Telford, UK

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

10 Oct, 2026

Permanent

Team Leader - Customer Contact Operations

Schneider Electric Woolston, Warrington, UK

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

10 Oct, 2026

Temporary

Customer Service Advisors

£13.00 - £85.00 hourly

Gi Group Southampton, UK

Customer Service Advisor-Littlehampton BN17 Duration: Temporary contract from 2nd November-18th December Monday-Friday 08:45-17:15 (37.5 Hours) 13.85 per hour Customer Service Advisor in this role provide front-line support to patients and healthcare professionals, helping to manage the ordering and home delivery of medical supplies for people with long-term health needs. You'll handle calls and emails, set up and update customer/patient records, process orders and queries, coordinate deliveries, and resolve issues sensitively while working accurately and in line with confidentiality and healthcare compliance standards. Job Title: Customer Service Advisor Location: Littlehampton BN17 Salary: 13.85 per hour (weekly pay) Hours: Monday-Friday 08:45-17:15 Benefits: Free safe on-site parking Weekly pay 10 % off pure gym membership Key Responsibilities of a Customer Service Advisor: Handle high-volume inbound calls for Line 1 clients...

09 Oct, 2026

Permanent

Collections Account Manager

Berry Recruitment Truro, UK

If you are from a Customer Services, Sales, Retail, Estate Agents, Recruitment, Finance, Telesales, Complaint Handling background we would love to hear from you as you may have the transferable skills we are looking for! We are looking for a number of Collection Account Managers to join a friendly team in the heart of Truro to work with some new Commercial Clients! Join a company with great earning potential! Do you want to join a company who fly their colleagues to their Annual General Meeting? Look no further! You will have an excellent telephone manner and be able to provide customer service over the phone ensuring professionalism at all times. On a day to day basis you will be contacting customers that have fallen into arrears with their clients to collect payments over the phone and working with them to negotiate repayment plans. You must be able to remain calm, focused and professional under pressure. Telephone experience is preferred but not essential as full...

AI

08 Oct, 2026

Permanent

Finance Customer Service Representative

Acorn Insurance Ltd Liverpool, UK

Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...

AI

08 Oct, 2026

Permanent

Finance Customer Service Representative

Acorn Insurance Liverpool, UK

Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering...

FR

08 Oct, 2026

Permanent

Customer Service Advisor

First Recruitment Services East Grinstead, UK

We are very pleased to be working alongside our established, expanding, friendly and highly reputable client as they seek to recruit into their team within their modern offices in East Grinstead. Customer Service Advisor x2 positions East Grinstead with free parking available for all staff on site. Due to office location it is essential to be a driver and have your own transport Full time permanent role - Monday - Friday (Apply online only) or (Apply online only). Office based role until successful completion of probationary period, you can then work 50/50 office / home based once probationary has been passed successfully. Salary £27500-£29300 plus very good all round company benefits, including good pension scheme, 22 days holidays plus all UK bank holidays (rising to 25 days holiday plus all UK bank holidays). Life assurance, regular social events and discretionary company bonus scheme This is an excellent opportunity for someone with experience in customer service,...

07 Oct, 2026

Permanent

Cleaning Account Manager

Churchill Services Colchester, UK

Monday to Friday (with flexibility to work until 7:00pm) £33,500 per annum plus company car Overseeing sites in Colchester, Harwich and Ipswich We are seeking an experienced Account Manager to join our thriving East Anglia Division, overseeing 14 sites across a diverse portfolio of primary schools, secondary schools, and office locations. This is an exciting opportunity to join a growing business, with the chance to develop existing client relationships and contribute to continued growth and success. In this varied and rewarding role, you will lead and support a team of cleaning operatives, ensuring exceptional service delivery and high operational standards across all sites. No two days are the same, and your leadership, organisational, and people management skills will play a key role in driving performance, building strong customer relationships, and creating a positive working environment for your team. As an Account Manager, you will be: • Maintaining strong...

RP

07 Oct, 2026

Permanent

Customer Service Advisor

Red Personnel United Kingdom

Customer Sales Advisor - Self Storage (Erdington, Birmingham) £26,520 per annum 9:30am-6:00pm 5 days out of 7 (1 in 3 weekends) Immediate start Full training provided Be the face of a busy, high-footfall self-storage site in ErdingtonJoin a well-established, 47,500 sq. ft. self-storage facility in Erdington, serving hundreds of local households, students, and businesses every month. Run by a small, friendly team of three, this site is the first point of contact for customers looking for secure, flexible storage solutions. We're looking for a friendly, confident, and outgoing Customer Sales Advisor to welcome visitors, drive sales, and deliver excellent customer service from day one. The roleAs Customer Sales Advisor, you will: Be the main face of the site , greeting customers in person and handling inbound calls and emails. Advise on unit sizes, pricing, and availability, and convert enquiries into rentals . Conduct site tours , explain security features, and...