Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Sheffield office - Hartshead House, working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £25,155 per annum. Start dates will be Monday 20th April and Monday 27th April. If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives - Start Dates 20th April and 27th April Job Description: What you’ll be doing:...

Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team deals with incoming calls from a wide range of members and their beneficiaries regarding their pension. You’ll be part of a specialist and knowledgeable team supporting with various pension enquiries. Expect a wide variety of calls - it’s never a boring day here! This role will be based at our Liverpool office (Chapel Street), working 37.5 hours per week, Monday to Friday, with shift patterns between the core hours of 8am and 6pm. There are no evenings or weekends, and the salary is £24,043.50. Start date will be Monday 20th April 2026 If you’re the type of person who loves to support others and has call centre experience, then this could be the ideal role for you! Job title: Customer Service Representatives (Liverpool) - Start Date 20th April Job Description: What you’ll be doing: Taking a high volume of...

LOCATION: Whitehill House SHIFT PATTERN: Monday - Sunday, 24 hours per week PAY RATE: £14 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! OVERVIEW OF JOB DESCRIPTION The CS0 will ensure exemplary standards of Security and Customer Service are provided to the client and visitors to the site at all times. The CS0 is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role Main Duties & Responsibilities: · To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. · Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times. · Be professional, pleasant, friendly, courteous and helpful at...

Are you a natural problem-solver who enjoys creating positive customer experiences? We are looking for someone like you to join our team as a Customer Service Advisor for The Royal Mint based in Llantrisant, CF72 8YT. Our Customer Service Advisors play a key role in ensuring The Royal Mint delivers an exceptional customer experience. You'll manage interactions across various social media channels, web platforms, and handle phone calls, live chats, and emails. Your role will involve solving problems, providing advice, and delivering outstanding service. Each day, you'll collaborate with diverse teams within The Royal Mint, working together to consistently exceed customer expectations with every interaction. HIT APPLY TODAY AND A MEMBER OF OUR TEAM WILL BE IN TOUCH WITH THE NEXT STEPS WITHIN 24 HOURS. Shifts available and pay rate: There are 2 shifts and payrates available Core Hours: Monday to Friday 9am - 5pm Pay rate of 24,847 Extended hours...

Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the...

Customer service advisor 12-Month Fixed-Term Contract Location : Durham Hourly Rate : 12.60- 18.90 Various shift patterns You will be expected to work 3-5 weekends over 8 weeks period; this can be in row or separated depending on business need Benefits will include vouchers for Star performance Free coffee and tea available onsite We are currently seeking Customer service advisor's to join a well-established and reputable client on a 12-month fixed-term contract . This role offers an excellent opportunity to develop your professional skills within a structured, process-driven environment, supporting a high-performing team in delivering exceptional customer service. Role Overview as a Customer service advisor You will play a key role in delivering high-quality transactional and administrative support within a contact centre setting. You will be responsible for processing a variety of routine tasks and enquiries in accordance with agreed procedures,...

The Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Client Service Officers are required to: Ensure customer queries are answered in the most efficient way possible Work with CSO/Branches globally to obtain answers/solutions for clients’ queries that are outside of Western Europe, based on their interaction with Citi’s global footprint Ensure incoming enquiries into the Dublin Service Centre are dealt with in an efficient and effective manner Support and strengthen customer needs in an efficient, effective and professional manner and handle exceptional requests when required Review and resolve problems relating to Funds Transfers by conducting necessary analyses and communicating resolution to the customer Key...

🌍 Join Capita Ireland as a Customer Service Advisor – Hybrid Little Island!!! Capita Ireland is excited to welcome new Customer Service Advisors to our growing team! 💬 What You'll Do Become part of a close-knit, friendly, and dedicated team supporting our clients’ customers with general enquiries. You’ll play a key role in delivering a positive, proactive service experience every time. 🕒 Your Schedule Flexible shifts across Monday to Sunday (40 hours per week) Working hours between 8:00 AM and 8:00 PM (Rotational): 08:00 – 16:30 09:00 - 17:30 10:00 - 18:30 11:30 - 20:00 🚀 Start: 16 March 2026 💬if successful this role requires you to complete 8 weeks fully onsite training, Little Island, Cork. Job title: Customer Service Advisor #jobs Job Description: What you’ll be doing:  Handle a high volumes of customer queries telephonically, up to 60 calls per day. Answer all queries in a positive manner, ensuring you give a positive image and great first...

Customer Service Advisor Private Patients Team Permanent Full-Time St Mellons Competitive salary plus excellent benefits We're looking for proactive, customer-focused Customer Service Advisors to become part of our dedicated Private Patients Team . In this key role, you'll be the first point of contact for self-funding patients, guiding them from initial enquiry through to booking consultations, diagnostics, or treatments. You'll be responsible for converting warm leads into appointments while ensuring a smooth, supportive, and positive experience throughout their healthcare journey. If you're passionate about delivering exceptional service and making a real difference in patients' lives, we'd love to hear from you. Duties and responsibilities Handling own enquiry workload effectively Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking Working to agreed KPIs with positive and proactive...

Job title: Senior Customer Service Agent Salary: £26,000 p/a Location: Nottingham (3 days a week in the office, 2 days WFH Monday to Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Are you an experienced customer service professional ready to step into a more senior role where your expertise truly makes an impact? We re looking for a confident and proactive Senior Customer Service Agent to join a dynamic and growing team in Nottingham. This role is ideal for someone who thrives in a fast-paced environment, takes ownership of complex queries, and enjoys being a go-to person within the team. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

About the Role As a Customer Services Representative, you'll be at the heart of our operations, working directly with our customers to ensure they receive the best service possible. We're looking for a dynamic, proactive individual who is passionate about delivering exceptional customer experiences, and who is not afraid to roll up their sleeves and get stuck in. This is not your typical office role - we need someone who thrives in a solutions-oriented environment, can manage multiple tasks, and is always ready to tackle challenges head-on. Whether it's taking orders, resolving complaints, or helping with day-to-day queries, your ability to stay calm under pressure and keep customers happy will be essential. Your Responsibilities Order Management & Processing: Accurately handle customer orders, ensuring all orders are processed smoothly and meet the necessary specifications. Complaint Management: Address customer complaints quickly and effectively, with a focus on...

Exciting Customer Service Opportunity! Start Dates: April Pay Rate: 12.71 per hour (weekly pay) Contract Type: Temporary with potential to go permanent Location: Cumbernauld Hours: 35 hours per week, 7 days a week, shifts between 7am - 11pm on a rota basis (rota set 3 weeks in advance). Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? Do you have a passion for helping others and excellent communication skills? Ready to put your customer service talents to good use? We have an exciting opportunity for you to join our vibrant and friendly team as a Customer Service Advisor! What You'll Do: Be the First Point of Contact: Provide top-notch support via phone, email, or instant message. Handle Inquiries: Manage a high volume of consumer inquiries about our products and services, resolving a targeted percentage. Troubleshoot Issues: Identify the root cause of problems and use resources to resolve...

Our national client based in South Leeds are looking for a candidates to join their team on a temp to perm basis. if you are an excellent Administrator with Customer Service skills please apply today. This starting on 16th February 12.21ph This is a Hybrid role after training ,training will be 2 weeks from Monday 16th February in Morley Head office. Training hours will be Monday to Friday 9am to 5.30pm, office days are Tuesday and Wednesday. Shift Monday to Thursday 10am to 7pm Saturday 8am to 2pm. Friday and Sunday days off Total = 39 hours To provide administrative support relevant to the following processes: Contract maintenance Maintenance of the database, with daily analysis Liaise with the Management Team regarding daily support activities Liaise with internal and external support services to resolve daily issues affecting customers Escalate issues in a timely and effective manner Proactively support the business to customer delivery...

Front Desk / Front of House Hotel Receptionist A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator Candidates will need to be available on a Full-Time, Permanent basis.   SALARY: Competitive LOCATION: Central London (Zone 1) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation   JOB OVERVIEW We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel Receptionist to provide a...

Customer Service Centre Team Leader Location: Luton Head Office Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next) Salary: £27,400 per annum + opportunity for overtime Benefits: Free bus pass, great career development and progression Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton. In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences. Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference , you’ll shape a culture...

Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image at all times is required for a well-established hotel chain based in Central London. Please note: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar.   SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty...

Temporary Receptionist role Working days: 17th, 19th, 26 th March Shift times: 09:00-17:00 Pay rate: 12.60 an hour Location: Cardiff CF10 What You'll Do: As our Receptionist, you will be the first point of contact for clients and visitors. Your role will be essential in creating a welcoming atmosphere and ensuring smooth day-to-day operations. Here's what you can expect: Greet and assist visitors with a warm and friendly demeanor Manage incoming calls and direct them to the appropriate departments Maintain a tidy reception area that reflects our professional image Handle incoming and outgoing mail and packages Support administrative tasks and provide assistance to team members as needed Coordinate meeting room bookings and assist with any guest requirements What We're Looking For: We want someone who is not just skilled but also has a positive attitude! Here's what you should bring to the table: Excellent communication skills, both verbal and written A...

Job Description We are seeking a highly motivated Business Support Assistant Admin & Receptionist to join our local government client in Wrexham, North Wales. The ideal candidate will be confident, organised, and able to cover the reception desk as the first point of contact for visitors. Responsibilities include greeting visitors, answering phone calls, and handling inquiries for the Business Team. The role also involves supporting room bookings, arranging room layouts as needed, and organising refreshments for events. This position is suitable for someone who is comfortable interacting with the public and can work both independently and as part of a team to provide professional, high-quality customer service at the front desk. You should anticipate customer needs, ensure staff safety and customer comfort, and continuously work to maintain and improve customer standards. Responsibilities - Be a visible and approachable presence in the front desk reception area,...