Job Title: Customer Service Manager Location: Kings Hill, Kent Salary: £35,000 per annum Job Type: Permanent, Full-Time Customer Service Manager - Kings Hill - £35,000 We are seeking an experienced and motivated Customer Service Manager to join a well-established organisation based in Kings Hill. This is an excellent opportunity for a customer-focused leader to manage and develop a team of 8-10, ensuring the delivery of exceptional service standards and operational excellence. The successful candidate will be responsible for driving team performance, enhancing customer satisfaction, and creating a positive and engaging working environment. Key Responsibilities Lead, motivate, and develop a team of 8-10. Monitor individual and team performance against agreed KPIs and service standards. Conduct regular one-to-one meetings, performance reviews, and coaching sessions. Manage team rotas, resource planning, and workload allocation. Handle and resolve escalated customer...

Account Manager Location: Edenbridge, Kent Contract Type: Permanent, Office Based - Monday - Friday 9-5.30pm. Salary: competitive + Annual Profit Bonus. Excellent Benefits - 24 days holiday + Bank Holidays, Xmas Close, Health Insurance, Pension, Income Protection, DIS, Social and team events, Career opportunities, Parking. Are you ready to take your career to the next level in a vibrant and growing sector? As an Account Manager, your primary focus will be on retaining and nurturing strong relationships with existing clients. You will play an essential role in supporting our Sales and New Business teams while ensuring that client requirements are met with efficiency and accuracy. The successful candidate for this role will have natural customer service & personal skills, a professional attitude, strong organisational skills, and be looking to develop a career within this thriving business. The Primary focus of this role is the Retention and Strong Relationship...

Internal Account Manager Location: Edenbridge Industry: Manufacturing & Production Contract Type: Permanent, Office Based - Monday - Friday 9-5.30pm. Salary: competitive + Annual Profit Bonus. Excellent Benefits - 24 days holiday + Bank Holidays, Xmas Close, Health Insurance, Pension, Income Protection, DIS, Social and team events, Career opportunities, Parking. Are you ready to take your career to the next level in a vibrant and growing sector? As an Internal Account Manager, your primary focus will be on retaining and nurturing strong relationships with existing clients. You will play an essential role in supporting our Sales and New Business teams while ensuring that client requirements are met with efficiency and accuracy. The Primary focus of this role is the Retention and Strong Relationship Management of Customers. Why Join This Company? Be part of a vibrant, supportive working culture that emphasises teamwork and camaraderie. Enjoy a modern...

Account Manager (Customer Service Representatives European Hospitality ) Location : Hythe Salary : £35,000 - £40,000 basic + commission (OTE approx. £6,000) Permanent role, Full-time Benefits: • Competitive salary • Permanent role • Supportive team environment • Opportunities for growth and development About the Role: We are recruiting confidentially on behalf of our client for a motivated and dynamic Account Manager Executive. This role combines customer service and sales support responsibilities, focusing on managing enquiries, promoting products and services, generating leads, and providing timely support to the sales team. You will play a key role in maintaining strong customer relationships and contributing to revenue growth. Responsibilities: Act as the first point of contact for customer queries via phone and email Provide timely and professional support to resolve issues or escalate where necessary Take...

Are you fluent in French and English? Do you have exceptional Customer service skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Care Representative, you will be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost-effective way. Job Title: French Customer Care Representative Location: Ashford, free parking Salary: Excellent - please call us on (phone number removed) to discuss. Hours: Monday - Friday 9am - 5:15pm, with flexibility required to occasionally start earlier/finish later Hybrid: Yes, 4 days office based and 1 day a week working from home, after successful completion of training period Company benefits: 25 days annual leave + Bank holidays Profit Sharing Plan Bonus Company Pension Employee Assistance Programme Life Assurance and...

Online Live Chat Agent Location: Kent (Hybrid - 2 days in the office, 3 days working from home) Salary: 26,200 per annum Please only apply if you are based in Kent. Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people, solving problems, and working in a fast-paced environment? We are currently recruiting for an Online Live Chat Agent to join our client's growing customer support team. This is a fantastic opportunity to join a modern, customer-focused business offering a hybrid working arrangement and a supportive team environment. As the first point of contact for customers, you will play a key role in delivering a positive customer experience, responding to enquiries via live chat and email, and ensuring issues are resolved efficiently and professionally. What You'll Be Doing: Responding to customer enquiries via live chat and email in a timely and professional manner Providing accurate...

We are seeking a professional and friendly Receptionist in Dover. This role is part time Monday to Friday hours either 8-1 or 1-6. Key Responsibilities: Tend to the front desk, greeting patients in a friendly manner Answering calls Signing in patients Booking transport as required Processing registrations Processing prescription request Give general advice About You: Previous reception or customer service experience is essential Organised and comfortable working independently Calm, professional, and personable Reliable and consistent in your approach Free parking on site This role requires a DBS check Pay: 12.83 per hour and paid weekly whilst temping. This role is temporary ongoing New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format....

We are seeking a professional and friendly Receptionist in Dover. This role is part time Monday to Friday (Apply online only) Key Responsibilities: Tend to the front desk, greeting patients in a friendly manner Answering calls Signing in patients Booking transport as required Processing registrations Processing prescription request Give general advice About You: Previous reception or customer service experience is essential Organised and comfortable working independently Calm, professional, and personable Reliable and consistent in your approach Free parking on site This role requires a DBS check Pay: 12.83 per hour and paid weekly whilst temping. This role is temporary ongoing New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format....

Are you an experienced Receptionist/Secretary seeking a new Permanent position in Ashford? If so, we have the most perfect opportunity for you. Your next Employer is a well-established, modern, corporate, and professional company, who truly value their employees. Please find all the details below: Job Title: Receptionist/Secretary Location: Ashford, Kent. This position is office based Salary: 28,000 - 35,000 DOE Hours: Monday - Friday, 8:30am - 5pm Benefits: 20 days + Bank holidays, free parking, expenses paid for company trips, BBQ's in the summer Your key responsibilities would be: Welcoming visitors and providing a professional first impression Handling incoming calls and emails via the switchboard Coordinating meeting room bookings and visitor arrangements Supporting colleagues with administrative tasks including correspondence and billing Shared responsibility for timesheet management and control You'll be the ideal...

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...