New Appointments Group
Sandwich, UK
Customer Service Call Handler Location: Sandwich Pay: 14.00 per hour Hours: Monday to Friday, 08:30 - 17:30 Contract: Temporary Start Date: Immediate Our client is looking for a friendly and professional Customer Service Call Handler to join their team on a temporary basis to support with a backlog of customer records and enquiries. This role involves making outbound calls to individuals, gathering and updating information, maintaining accurate records, and ensuring a positive customer experience throughout. The successful candidate will have excellent communication skills, strong attention to detail, and a professional telephone manner. Key Responsibilities Make outbound calls to gather, verify, and update information. Speak with customers in a professional, friendly, and helpful manner. Confirm individual requirements and update records accordingly. Accurately record call outcomes, notes, and follow-up actions. Maintain and update information within internal...
