We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team for around 6-months. This role is ideal for candidates with strong customer service experience, confident handling customer queries and delivering high-quality support. Job Title: Customer Service Advisor Location: Reading (Hybrid) Contract Type: Full-Time, Temporary (6 months) Pay Rate: 14.79 per hour Working Hours: 37 hours per week Start Date: 20 April 2026 You will play a key role in resolving billing issues and ensuring customers receive accurate and timely information. You will act as both a customer-facing advisor and an internal point of contact, supporting colleagues with billing-related queries and contributing to process improvements. Responsibilities include but are not limited to: Handling inbound customer queries, resolving issues and providing clear, professional support Investigating and resolving billing discrepancies, ensuring data...