Capita is looking for an experienced Administrator to work within our regulated Financial Services division on a key Life & Pensions client. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Job title: Customer Service Administrator Job Description: Salary: £24,043 Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 5pm (typically 8-4 or 9-5). Location: Office based on Oxford Road, Manchester City...

Temporary Receptionist Location: Glasgow Contract type: Temporary, Full-time Hours: Monday: Friday, 8.00 AM- 5.30 PM Pay Rate: 13.00 Are you a warm, professional individual with a talent for communication? We're looking for a temporary receptionist to support our client's vibrant and fast-paced team. Key Responsibilities: Greeting visitors and handling incoming calls Managing meeting rooms, bookings and organising the schedule. Manage the general inbox, ensuring client emails are dealt with efficiently. Manage and update databases, ensuring all client and customer information is up to date. Assist the team with administrative support as needed. Requirements: Previous reception or customer service experience is essential. Confident telephone manner and strong interpersonal skills. Proficient in Microsoft Office (Outlook, Word, Excel) Have exceptional written and verbal communication skills and a positive attitude. Available to start...

Role Purpose: To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered. Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after using the most appropriate mediums. There will be the need to work closely with a range of service providers and stakeholders which will involve considerable coordination. The works programmes are very extensive (running to several hundred schemes / functions per Annum) and often change at short notice, directly impacting on our customers. The role plays an important role in ensuring that highway works are effectively communicated to all stakeholders in a timely and professional manner across a range of mediums. The post holder will assist with work in a customer focused technical area in order that statutory and policy compliance is maintained. Work Context: The...