Reporting line: David Bartoli (Sales Director) Office location: The Ministry, London SE1 Hybrid working : 2-3 days a week UP3 is a fast-growing ServiceNow boutique consultancy working with complex, regulated enterprise organisations across public sector, CNI, transport, defence, and legal. We re looking for an Account Manager to own a portfolio of enterprise customers and drive YoY growth through strategic expansion, not volume selling. This isn t a renewals-only role. You ll be accountable for shaping and closing expansion opportunities, helping UP3 build predictable growth while ensuring customers secure more value from ServiceNow through the right mix of delivery, managed services and adoption. You ll work fairly autonomously, building long-term account plans, developing strong relationships at all levels, and acting as the voice of the customer internally, bringing first-class sales discipline and deal ownership: strong documentation and process, a clear view of why...

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: 13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist ! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle...

Business Support Officer Rate of pay: 14.59 PAYE / 18 Umbrella Job Type: Temporary (Rolling Contract) Location: Hybrid / Predominantly Home-Based (with occasional in-person requirements) Overview This role provides essential business and administrative support within a specialist housing service focused on adaptations and grants. You will play a key role in ensuring the smooth running of day-to-day operations, supporting both residents and internal teams through accurate data handling, customer communication, and process-driven administration. This is an excellent opportunity to join a purpose-led service that directly supports individuals in improving accessibility and quality of life within their homes. Day-to-Day Responsibilities Manage incoming enquiries via email, telephone, and written correspondence, including triaging and responding appropriately Accurately input, maintain and update customer data within internal databases and case management systems...