Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in  c ash management and financial services experience to CitiService Operations t eam. Shape your career with Citi in Dublin.   By   joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.   Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.      Responsibilities: Manage a portfolio of high-profile clients and serve as single point of contact for queries, engaging to understand client service needs and gaps Liaise with internal and external cross-functional partners to deliver customer service that meets or exceeds client expectations Ensure transactions...

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi. Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.   Team/Role Overview The Asset Servicing Customer Service Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of...

£45,000 - £55,000 DOE West Sussex Are you an experienced commercial account manager who thrives in a fast-moving environment? Do you enjoy developing strategic partnerships and spotting growth opportunities? We're partnering with a growing business known for delivering trend-led product collections across major retail channels. Following continued expansion they are now seeking a Senior Account Manager to take ownership of several high-profile retail partnerships and help drive the next phase of commercial growth. The Opportunity As Senior Account Manager, you'll play a key role in managing and developing strategic retail accounts. Working closely with buying teams and internal stakeholders, you'll lead customer relationships, identify new opportunities for growth, and ensure successful delivery of seasonal product launches. This role would suit someone who combines strong commercial instincts with exceptional relationship management skills, and enjoys operating...

Job Title: Service Charge Officer Location: Hybrid (Initially 2 days per week in office for training, then 1 day per month) Rate: 24.96 per hour (Umbrella) Contract Type: Temporary/Interim About the Role: We are seeking a Service Charge Officer to ensure accurate, consistent, and transparent reporting and accounting of service charges for residents across all tenures. This role involves compliance with legislation, agreements, and best practices. Key Responsibilities: Handle service charge enquiries from residents and internal staff. Work with managers to resolve escalated customer complaints. Collaborate with analysts to ensure accuracy of service charge estimates and actuals. Investigate and adjust service charges in ERP systems as needed. Contribute to service charge-related projects. Liaise with stakeholders to ensure service charge accuracy. Respond to emails and acknowledge resident enquiries in a timely manner. Attend face-to-face...

£35,000 - £45,000 DOE West Sussex Love fast-paced retail? Passionate about creative products? Thrive on building great relationships? We're recruiting for a successful, independently owned gifting business that partners with some of the UK's biggest retailers. With a strong reputation, exciting product ranges, and ambitious growth plans, they're now looking for a Key Account Manager to join their friendly and fast-moving team. This is a fantastic opportunity for someone who enjoys the buzz of a creative commercial environment - managing retailer relationships, working closely with product collections, and helping drive growth across key accounts. If you're commercially minded, relationship-driven, and love consumer products, and working with a great team, this could be the perfect next step. Why You'll Love This Role Join a creative, product-led business with a supportive culture Work with some of the UK's leading retail accounts Be part of a fast-paced team where...

Temporary Customer Service / Client Care Specialist Location: Airdrie (relocating to Falkirk - date TBC) Pay Rate: 13.70 - 16.00 per hour (equivalent to 25,000 - 30,000 per annum) Job Type: Temporary (3 months initially, with potential to become permanent) Start Date: Immediate Working Hours: Monday to Friday, 9:00am - 5:00pm About the Role We are currently recruiting for a proactive and customer-focused Customer Service / Client Care Specialist to join a growing business on a temporary basis. This is an excellent opportunity for someone who enjoys building relationships, driving sales, and delivering outstanding customer experiences. Please note: the role is currently based in Airdrie; however, the business will be relocating to Falkirk in the coming months. Applicants must be able to accommodate this future change in location. Key Responsibilities Regularly contact existing clients to promote new and seasonal products, encouraging increased spend and...

As a Customer Service Team Leader, you will oversee the day-to-day performance of a team of Customer Service Advisors, ensuring the As a Customer Service Team Leader, you will oversee the day-to-day performance of a team of Customer Service Advisors, ensuring the delivery of an excellent customer experience. You will drive team performance, support continuous improvement, and ensure all operational and compliance standards are met. Leading by example is key. Office based in our Clonakilty office. Job title: Team Leader - Customer Service Job Description: Key Responsibilities Your responsibilities will be split 65% calls and 35% Team Lead duties which would include: Supervise and support a team of Customer Service Advisors to deliver high-quality, customer-focused service Coach, mentor, and develop team members to improve performance, customer satisfaction, and efficiency Monitor and drive performance against KPIs, including quality, productivity, adherence,...

Business Support Officer Rate of pay: 14.59 PAYE / 18 Umbrella Job Type: Temporary (Rolling Contract) Location: Hybrid / Predominantly Home-Based (with occasional in-person requirements) Overview This role provides essential business and administrative support within a specialist housing service focused on adaptations and grants. You will play a key role in ensuring the smooth running of day-to-day operations, supporting both residents and internal teams through accurate data handling, customer communication, and process-driven administration. This is an excellent opportunity to join a purpose-led service that directly supports individuals in improving accessibility and quality of life within their homes. Day-to-Day Responsibilities Manage incoming enquiries via email, telephone, and written correspondence, including triaging and responding appropriately Accurately input, maintain and update customer data within internal databases and case management systems...

Strategic Account Manager - CELENT Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together...

Would you like to join a fast-growing FMCG brand with a strong presence across major UK grocery retailers? Privately owned and generating millions in turnover, the business is currently ranked in its category and has clear ambitions to double in size. With established relationships across key accounts, the business is focused on expanding distribution, strengthening retailer partnerships, and driving category growth through a highly commercial and collaborative approach. As the National Account Executive, you will play a key role in supporting and delivering these growth plans across core retail accounts. The Role: Support the National Account Manager with the management of major retail accounts across grocery and high street Work closely with National Account Managers and report directly to the Senior Account Manager Support the development and execution of promotional and POS strategies Identify opportunities to increase distribution and expand product listings Analyse...

Temporary Customer Service / Client Care Specialist Location: Airdrie (relocating to Falkirk - date TBC) Pay Rate: 13.70 - 16.00 per hour (equivalent to 25,000 - 30,000 per annum) Job Type: Temporary (3 months initially, with potential to become permanent) Start Date: Immediate Working Hours: Monday to Friday, 9:00am - 5:00pm About the Role We are currently recruiting for a proactive and customer-focused Customer Service / Client Care Specialist to join a growing business on a temporary basis. This is an excellent opportunity for someone who enjoys building relationships, driving sales, and delivering outstanding customer experiences. Please note: the role is currently based in Airdrie; however, the business will be relocating to Falkirk in the coming months. Applicants must be able to accommodate this future change in location. Key Responsibilities Regularly contact existing clients to promote new and seasonal products, encouraging increased spend and...

Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of...