SERVICE DESK COORDINATOR A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software, and network-related issues Documenting all incidents, service requests, and resolutions accurately and thoroughly Escalating complex issues to the appropriate teams or senior analysts as needed Collaborating with other IT teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets and access provisioning Contributing to knowledge base articles and documentation to improve service efficiency and effectiveness Participating in training sessions to stay updated on new technologies and processes Maintaining a positive and professional demeanour when interacting with users, ensuring...

Key Account Manager, Infectious Diseases Location: United Kingdom- Covering South (Oxford, Southampton, Bristol, South London) Department: Commercial / Sales Job Type: Permanent Reports to: Sales Lead Join us and make a difference when it matters most! At Napp, we are committed to improving patient outcomes through innovation, partnership, and scientific excellence. We work collaboratively with healthcare professionals, NHS stakeholders, and healthcare organizations to ensure patients have access to high-quality treatments and care. We foster an inclusive and empowering environment where individuals can grow, contribute, and make a meaningful impact on healthcare delivery. Role Summary As a Key Account Manager, you will play a pivotal role in delivering Napp's commercial objectives by driving the uptake of promoted brands across a designated geographical territory. Through strategic account management, customer engagement, and...

Regional Cooling Service Representative (Data Center Cooling) - Specialist Senior Service Representative I Location - UK wide (role includes international onsite travel) Your mission: The Regional Cooling Service Representative ( Specialist Senior Service Representative I) is responsible to provide professional on-site services for cooling range of products produced by Schneider Electric to its customers including commissioning, technical on-site analysis, resolve customer's issues. Regional Cooling Service Representative is primary focusing on complex & critical projects, including troubleshooting & on-site support for Cooling Equipment & Systems (air- or water-cooled chillers, CRAC/CRAH units, Fan Walls, Liquid cooling) Your main responsibilities: • Perform Startup & Commissioning on all equipment across the entire cooling product range • Evaluate unit installation (e.g. the quality of pipes for in units and the hydraulic circuit for...

Customer Service Administrator Doncaster 30,000 per annum + excellent benefits Full-Time Permanent Our client, a well-established organisation based in Doncaster, is looking to recruit a Customer Service Administrator to join their team on a full-time, permanent basis. Working Hours: Monday to Thursday: 8:00am to 5:00pm Friday: 8:00am to 4:30pm The Role As a Customer Service Administrator, you will play a key role in delivering an excellent after-sales experience, ensuring customer enquiries are handled professionally and efficiently from initial contact through to resolution. The role will also involve supporting day-to-day sales administration activities, including processing orders, preparing quotations and coordinating schedules. Duties and Responsibilities Deliver first-class support to customers by handling after sales enquiries via telephone and email. Assist customers with a range of issues including product concerns, repairs, replacements,...

Role Overview: Job Title: Application Support Analyst Reports to: Head of IT Based: Hybrid, 3 days a week in our Burntwood head office Contract: Full time, Permanent   About Busy Bees Busy Bees Nurseries is the UK’s largest and leading early years education provider and the third largest globally, with over 1000 centres and growing. Since 1983, we’ve built a reputation for our award-winning culture and excellence in early years care and education.   About the role As an Application Support Analyst, you’ll play a key role in the day-to-day support and maintenance of Busy Bees business-critical applications. Working closely with the Application Manager and wider Support Team, you’ll provide 1st and 2nd line application support , investigate and resolve incidents and requests, and work with internal teams and third-party suppliers to deliver excellent service within agreed SLAs.   A key part of the role will also be managing user access...

Job Title: Digital & IT Analyst (Infrastructure Site Leader) Location: Stevenage (4 days/week) & Loughborough (1 day/week - travel expenses/mileage covered) Working Hours: Full-Time, On-Site (37 hours/week) Role Overview We are seeking a hands-on Digital & IT Analyst to deliver Tier 1/2 technical support and manage site IT infrastructure across two operational locations. Supporting an site of 80 engineering and production staff, this role combines desk-side support, hardware and vendor management, data analysis, continuous improvement, and local IT project delivery. Key Responsibilities Provide Tier 1 and 2 desk-side technical support for hardware, software, laptops, and mobile devices. Manage and support local site infrastructure across standard and air-gapped networks, including Active Directory, local servers, backup solutions, LAN/WAN, and disaster recovery. Manage external IT vendors and oversee hardware/software procurement. Lead local...