Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...

Are you passionate about delivering exceptional customer service? We are supporting a forward-thinking business services company based in Stockport, looking to appoint a Customer Service Advisor to support their Customer Services team. THE JOB Working in a hybrid environment (three days in the office and two days from home), you ll play a crucial part in ensuring seamless communication, efficient appointment scheduling, and accurate record management. With training provided to develop your sector-specific skills, this is an ideal position for someone with a background in administration or customer services who thrives on varied responsibilities and delivering a great customer experience. Your responsibilities will include: Responding promptly and professionally to inbound emails, and queries from customers and stakeholders Effectively address and resolve enquiries, escalating complex issues when necessary Maintaining positive, empathetic communication in line with...

Outbound Customer Services Advisor Location: Remote, UK based - offices based in Bristol & Manchester Salary: 12.60 per hour (weekly pay) Job Type: 6 months (possibility to extend) Background Checks: DBS and Basic Credit Check Required About the Role: Our client's legal team is looking for a compassionate and driven Outbound Customer Services Advisor to support individuals following bereavement. The role involves making outbound calls, providing guidance on next steps, and determining the likelihood of Probate being required. Handling sensitive conversations with care and professionalism is essential, as is achieving performance targets to ensure successful outcomes for client. This position operates within a regulated environment, requiring strict compliance with GDPR and Solicitor's Regulation Authority (SRA) rules. Key Responsibilities: Making outbound calls to clients and providing support as per agreed call structures. Delivering a sensitive, structured, and...

LOCATION: The Forge PAY RATE: £12.59 per hour SHIFT PATTERN: 5 days over 7, 40 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Job Purpose:  To maintain a safe and secure environment within the shopping centre by patrolling the premises, monitoring surveillance systems, responding to incidents, and providing assistance to the public.  Key Responsibilities:  Patrol Duties:  Conduct regular foot patrols of the shopping centre, including car parks, service areas, and public spaces.  Monitor for suspicious behaviour, theft, vandalism, or other criminal activity.  Surveillance...

LOCATION: The Forge PAY RATE: £12.59 per hour SHIFT PATTERN: weekdays and weekends, 24 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Job Purpose:  To maintain a safe and secure environment within the shopping centre by patrolling the premises, monitoring surveillance systems, responding to incidents, and providing assistance to the public.  Key Responsibilities:  Patrol Duties:  Conduct regular foot patrols of the shopping centre, including car parks, service areas, and public spaces.  Monitor for suspicious behaviour, theft, vandalism, or other criminal activity.  Surveillance...

Front Desk / Front of House Hotel Receptionist A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator Candidates will need to be available on a Full-Time, Permanent basis.   SALARY: Competitive LOCATION: Central London (Zone 1) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, morning and evening shifts including weekends – flexibility is required for both shifts with day/days off on rotation   JOB OVERVIEW We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel Receptionist to provide a...

We are looking for a Technical Account Manager who will be responsible for ensuring successful pitching, implementation, usage and operations of our Enterprise Solution Product suite. The incumbent must be comfortable with technical discussions and working collaboratively across the organization including with sales, product and operations teams. At Getty Images, we are proud to be moving the world with images. By joining, you’ll have an opportunity to work with colleagues and creative professionals around the globe immersed in a great company culture. Sounds ideal? Then Getty Images is the place for you!   Who You Are: The Technical Account Manager supports sales and B2B customers for pre and post sales activities including demoing system, provide the technical expertise and guidance around the implementation and onboarding, issue resolution, and adoption for the product services including: Media Manager and API . May expand to additional products and services. Drive...

We are looking for a Technical Account Manager who will be responsible for ensuring successful pitching, implementation, usage and operations of our Enterprise Solution Product suite. The incumbent must be comfortable with technical discussions and working collaboratively across the organization including with sales, product and operations teams. At Getty Images, we are proud to be moving the world with images. By joining, you’ll have an opportunity to work with colleagues and creative professionals around the globe immersed in a great company culture. Sounds ideal? Then Getty Images is the place for you!   Who You Are: The Technical Account Manager supports sales and B2B customers for pre and post sales activities including demoing system, provide the technical expertise and guidance around the implementation and onboarding, issue resolution, and adoption for the product services including: Media Manager and API . May expand to additional products and services. Drive...

PURPOSE OF ROLE: The primary purpose of the Contact Centre Executive is to deliver an exceptional Customer service experience to all incoming calls .You will be accountable for following up on all enquires, ultimately growing revenue and securing Back up Care. RESPONSIBLE FOR: 90% of role will be handling  inbound calls by telephone, providing information, booking personal tours and taking reservations for Back –Up Care business Currently home based following COVID-19, However, you may be required to possibly return to an office based environment Perform outgoing calls for our Back-Up Care business and outbound calls to prospective parents and suppliers following their booking or enquiry  Educate customers on Bright Horizons’ Back-Up Care, policies, and procedures, and help them to understand any client specific processes, documentation, and timelines, whilst assessing their care needs Complete and record enquiry data accurately, to incorporate full case Management Assist...

Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image at all times is required for a well-established hotel chain based in Central London. Please note: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar.   SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty...

Job Title: Corporate Receptionist Location: Mayfair Department: Front of House Reports To: Office Manager Contract Type: Temp to Perm Salary: 29,000 Working Pattern: Full Time Industry: Hedge Fund Hours are various shifts: 07.00 - 15.30, 09.00 - 17.30, 10.30 - 19.00 Are you a friendly face with a knack for providing exceptional service? Do you thrive in a fast-paced environment and love being the first point of contact? If so, we have the perfect opportunity for you! Join my clients dynamic team as a Corporate Receptionist! In this pivotal role, you will be the welcoming presence that sets the tone for clients and visitors. You will manage the reception area with professionalism and flair, ensuring every interaction is memorable. Key Responsibilities: Meet & Greet: Warmly welcome all visitors, creating a positive first impression. Communication Champion: Handle incoming calls and emails with efficiency and clarity. Visitor...

We are looking for a proactive and well-organised Office Assistant to join a busy project office. This role is based on site and reports directly to the Office Manager. You will support the smooth running of the office, assist in welcoming staff and visitors, help establish and maintain administrative processes, and provide general day-to-day office support. Key Responsibilities Welcoming visitors upon arrival and ensuring they are directed appropriately Assisting with the visitor and staff sign-in processes Preparing meeting rooms, including arranging refreshments and lunches where required Coordinating meeting room bookings and displaying daily schedules Placing lunch orders with external providers Supporting the organisation of on-site wellbeing and engagement activities Assisting with planning and delivering social events such as team meals, seasonal celebrations, and staff gatherings Helping arrange travel and accommodation when needed Supporting the ordering of...

Job Advert: Receptionist Location: Blackpool Hours: Monday to Friday, 7:30 AM to 3:00 PM Are you a friendly and organised individual with a knack for multitasking? Do you thrive in a fast-paced environment where your attention to detail makes a difference? If so, we want you to join our team as a Receptionist in Blackpool! About the Role: As the first point of contact for our organisation, you will play a crucial role in creating a welcoming atmosphere for our visitors and staff. Your responsibilities will include a variety of administrative duties, ensuring smooth operations at the front desk, and acting as a strong gatekeeper for our office. Your professionalism and interpersonal skills will be essential in maintaining a positive experience for everyone who walks through our doors. Key Responsibilities: Greet visitors warmly and ensure they feel welcomed and informed. Manage visitor records accurately, ensuring security and compliance. Handle incoming...

Job Title: Digital Integration Analyst Location: Greater Manchester or Cheshire (Hybrid Working) Salary: 55,000- 65,000 per year + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is undergoing a major digital transformation. They're seeking a Digital Integration Analyst to join their collaborative team and play a key role in integrating systems and applications to support their evolving technology landscape. Why Join? In addition to a vibrant and forward-thinking work environment, the company offers a comprehensive benefits package designed to support your well-being and career growth: Competitive Salary: 55,000 - 65,000 per year BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health...

1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding...

1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding...

We are seeking an IT Support Analyst for a 3 month contract commencing January 2026. This is an interim support role to work with our Operator client based in Aberdeen. This role cannot be worked remotely and will rrequire a presence in the office 5 days per week. Candidates should have a background in IT support ideally in a larger corporate environment with may users. Based on the IT Service Desk as a member of the End User Services team and are the first point of contact for all IT-related incidents, service requests, and queries. The role is responsible for delivering high-quality technical support, ensuring effective troubleshooting, and maintaining a positive user experience. The analyst will work closely with colleagues across IT to ensure prompt resolution, accurate escalation, and continual service improvement. The role is supported by other IT Operations disciplines such as Desktop, Application, Service and Network support teams. Key Job Responsibilities Serve as...

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as an Support Analyst – Income Management at Civica As a Support Analyst within our Income Management team (formerly CivicaPay), you’ll play a key role in supporting our cloud-based payment management platform—used by local government, housing organisations, and public sector partners across the UK. You’ll be the first point of contact for customers, owning support tickets...

Job Title: Cleaning Account Manager Location: Berkshire & Oxfordshire Hours: 40 per week, Monday Friday Salary: £34,000 £37,000 per annum (DOE) We re looking for an experienced and driven Cleaning Account Manager to join our thriving Berkshire & Oxfordshire cleaning division, managing a portfolio of prestigious corporate sites . Following a series of new business wins across Reading and Oxford, this is an exciting opportunity to make a real impact within a growing organisation. In this varied role, you ll lead and inspire a team of cleaning operatives, ensuring exceptional standards of service while fostering a supportive team culture. With no two days alike, your ability to build strong relationships, solve problems, and deliver results will be central to your success. What we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you....

Location: Remote UK, United Kingdom Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters...