Customer Service Advisor (Permanent Position) Location: Leeds (Hybrid - 3 days office / 2 days home after probation) Salary: 27,300 Start Date: 23rd March 2026 Hours: 37.5 hours per week between 07:45 and 17:45 on a rota basis I'm currently working in partnership with a well-established UK organisation that is looking to appoint a number of Customer Service Advisors on a permanent basis at their Leeds site. This is an excellent opportunity for someone with contact centre or customer service experience who is looking for stability, progression and a supportive working environment. My client supports customers nationwide and has built a strong reputation for delivering professional and high-quality service. Their contact centre team plays a key role in maintaining that standard. The Role This is not a scripted or transactional call centre role. Advisors are encouraged to take real ownership of customer interactions. You will: Handle inbound calls and written...

Account Manager At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Business Development Manager, the Account Manager will be responsible for managing sales information, help the business make data driven decisions and drive sales efficiency across our Urban Traffic division. This is a hybrid working role with a requirement to travel to our Bescot depot on occasion, as well as weekly travel to other customer sites and depots across the UK. What you'll do: Act as the primary point of contact for assigned clients and local authority accounts. Develop and implement account plans, identifying growth opportunities and new work streams. Monitor project progress, ensuring milestones and budgets are...

Job title: Personal Assistant & Receptionist Location: Reading 5 days a week in the office (must be within 30 minute travel time) Salary: up to £35,000 per annum (DOE) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. XMA is looking for a warm, professional and highly organised Personal Assistant & Receptionist to join our team at our Reading headquarters. This is a unique role combining front-of-house responsibility with high-level Executive support - ideal for someone who thrives in a fast-paced, people-focused environment. You ll be the welcoming face of XMA HQ and a trusted right-hand to a small group of senior Executives, helping everything run smoothly behind the scenes. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry....

Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support....

Claims Contact Centre Agent Salary: 24,500 per annum Location : Reading Working Hours : This is a full-time role (35 hours per week) with flexible shift patterns: Early Shift: 8am - 4pm Mid Shift: 10am - 6pm Late Shift: 12pm - 8pm Are you a confident communicator with a passion for delivering exceptional customer service? Our client is seeking a dedicated Claims Contact Centre Agent to join their vibrant team! About the Role : As a Claims Contact Centre Agent, you'll be at the heart of our operations. Your primary responsibilities will include : Handling inbound and outbound calls related to claims. Engaging and communicating with a diverse range of customers and staff. Gathering information efficiently to assist in investigating claims. Performing administrative tasks to support the claims process and payment. What We're Looking For : Excellent Customer Service Skills: Ability to empathise and engage with customers. Strong Telephone...