Description Location: Southampton Reporting to: Siobhan Griffiths, Customer Service Operations Manager Closing date: Friday 9th October , 10am About the role: Our aim is to give customers clarity and control over their money by allowing customers to manage their money entirely through the Starling banking app. The app is connected to 24/7/365 support - the customer service team is at the heart of our company. As a team leader, you inspire and motivate your team to give the best service to our customers. You lead from the front, showcasing your finely tuned customer service skills on a daily basis. Not only that, we look to you to share solutions that will make our's, and our customers lives, better. Whenever they need us, we will be there. As a result, we are looking to grow our overnight team and are looking for people who can commit to 37.5 hours a week between 20:00 - 07:15am on a 4 on 4 off rotation pattern. Hybrid working: Overnight colleagues spend 1 shift per...

Multi-Site Business Manager, Charlotte Tilbury - Boots East Anglia 40 hours per week, Full Time position, Permanent Contract, Doors: Peterborough, Bury St Edmonds, Lincoln About Your Role A Charlotte Tilbury Multi-Site Business Manager is like no other. They are the life and soul of their counters – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role-model that both customers and colleagues alike admire. About Us As the fastest growing beauty brand – we are on a mission to disrupt and revolutionise the beauty industry. The way we do this is by our spellbinding products, our show...

Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an End User Support...

German Customer Service Executive (x2) Location: Guildford Salary: 27,999.16 - 29,999.16 Contract Type: Permanent Full-Time: Monday - Friday (9am - 5:30pm) Hybrid Working with Free Parking Are you a customer service champion with a passion for delivering outstanding support? Do you thrive in fast-paced environments where communication and problem-solving are key? If so, an exciting opportunity awaits with our client, a well-respected international organisation. They are seeking two German Speaking Customer Service Executives to join their dynamic team in Guildford! About the Organisation The Guildford office supports customers with exceptional service across multiple markets and currencies. Accuracy, professionalism, and outstanding customer care are at the heart of their operations. What's in it for You? Work in a friendly, supportive, and collaborative team environment. Enjoy hybrid working options with free onsite parking. Competitive salary and...

Are you fluent in French and English? Do you have exceptional Customer service skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Care Representative, you will be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost-effective way. Job Title: French Customer Care Representative Location: Ashford, free parking Hours: Monday - Friday 9am - 5:15pm, with flexibility required to occasionally start earlier/finish later Hybrid: Yes, 4 days office based and 1 day a week working from home, after successful completion of training period Salary: Please call us on (phone number removed) for further details Company benefits: 25 days annual leave + Bank holidays Profit Sharing Plan Bonus Company Pension Employee Assistance Programme Life Assurance and Group Income Protection...

Are you ready to be part of an exciting journey working for a company that supply and install smart electric vehicle (EV) home chargers? Our client is on a mission to accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive , you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. If you're a motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: Temporary Customer Operations Executive Location: Covent Garden (Hybrid) - 3 days in the office, 2 days working from home Start Date: ASAP Duration: 3+ months Pay Rate: 14.85 per hour Important: Candidates must be fully available throughout the Christmas and New Year period , as this is a key operational time for the business...

School Office Administrator / Receptionist Location: Bexley Hours: Monday - Friday 8:30am - 4:30pm (Term time only) Term: Temp to Perm Opportunity Pay: 14.00 - 15.00 per hour Start: ASAP We are seeking a friendly, organised and professional School Office Administrator / Receptionist to join a busy school office in Bexley, providing essential support to the Office Manager and acting as a key point of contact for parents, visitors and staff. Key Responsibilities: Managing incoming calls and assisting with parent and visitor enquiries Responding to emails promptly and professionally Supporting the administration of school admissions Providing reception cover and welcoming visitors to the school Carrying out a variety of general administrative duties to support the smooth running of the office Assisting with the upkeep and updating of the school's social media platforms Supporting the office team during busy periods and school holiday cover...

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Account Manager - Join Zoetis and Shape the Future of Animal Health! Location: Leicestershire Team: Companion Animal Business Unit Reporting to: Area Business Manager (ABM) At Zoetis, we are more than the global leader in animal health-we are a purpose-driven community where diversity, equity, and inclusion are at the heart of everything we do click apply for full job details

Job Title: Senior Sales Account Manager - Medical Devices & Equipment Location: Scotland, UK Contract: Permanent, Full Time Salary: 50,000 - 60,000 per annum + lucrative commission structure + company car/car allowance About Our Client Our client is a leading organisation in the medical equipment sector, delivering innovative solutions that support and enhance healthcare services. They are looking for an experienced Senior Sales Account Manager to develop existing accounts and drive new business opportunities across National Health Service in Scotland. This is a commercially focused role requiring strong technical knowledge of healthcare procurement frameworks, tendering processes and, in particular, managed service providers (MSPs) operating within the National Health Service Scotland. Benefits & Perks Lucrative commission structure Health insurance Life insurance 3% pension contribution 33 days holiday Company car/car allowance Key...

Customer Service Advisor Location: Plymouth Contract Type: Temporary Industry: Transport & Logistics Are you a passionate communicator with a flair for customer service? Our client, a dynamic organisation within the transport and logistics industry, is seeking a dedicated Customer Service Advisor to join their vibrant team in Pennycomequick, Plymouth. This is an exciting opportunity to make a real difference in the lives of customers while contributing to an ever-evolving sector. Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly and efficiently. Deliver exceptional service by providing accurate information about services, pricing, and logistics. Collaborate with team members to enhance the customer experience and streamline processes. Maintain comprehensive records of customer interactions and transactions. Identify opportunities to upsell services and improve customer...

Housing Team Leader Location : Brent Salary : £40,400 to £45,000 Fixed Term Contract / Secondment until December 2028 Hyde is looking for a Housing Team Leader to lead and support a frontline housing team, helping to deliver a proactive, customer-focused service for our customers. As a Housing Team Leader at Hyde, you will manage and develop a team, providing guidance on complex housing matters and ensuring services are delivered effectively, in line with performance targets, contractual requirements and customer expectations. You will also drive the delivery of a comprehensive housing service that meets the needs and expectations of residents and stakeholders, with a strong focus on continuous improvement. Key Duties Advise and support the team in handling complex housing matters, fostering a strong performance culture to meet targets and resolve enquiries at the first point of contact. Investigate and resolve complaints about Housing and ASB...

We are seeking a proactive and relationship-driven Customer Success Manager to join our client's team. You will be responsible for nurturing strong, long-term relationships with clients and strategic partners, ensuring high levels of satisfaction, engagement, and retention. As the CSM, you will act as a trusted advisor, guiding customers, managing complex enquiries, and identifying opportunities to expand account value through up sell and cross-sell initiatives. If you possess a customer-first mindset, excellent communication skills, and a track record of effectively managing multi-account portfolios, we would love to hear from you. Key responsibilities: Serve as the primary point of contact for customer enquiries, escalations, and ongoing support. Build and maintain trusted, long-term relationships with customers and key partners. Understanding client goals to ensure services deliver maximum value and satisfaction. Guide new customers seamlessly through the on boarding...

OUTBOUND CUSTOMER SUCCESS ADVISOR Salford M50- Parking onsite Monday- Friday (Fulltime in the office) 9am-5pm 13.33 per hour ( 26k) ASAP - Ongoing (Possibility to be extended or taken on permanently for the right person) Are you ready to make a difference in the retail appliance industry? Our client is on the lookout for a dynamic and enthusiastic Outbound Customer Success Advisor to join their growing team at their head office in Salford! If you thrive in a high-volume call environment and enjoy helping customers succeed, we want to hear from you! What You'll Do: As a pivotal member of the team, your mission will be to connect with customers and enhance their experience with our client's Reward scheme. Here's what you can expect to do: Engage Customers: Reach out to customers who have onboarded but haven't yet claimed their rewards, guiding them through the claims process with care and clarity. Support Onboarding: Assist customers who faced challenges...

Customer Service & Sales Support Representative Location: Guildford - free parking Contract Type: Temporary (6 months) to Permanent Permanent Salary: 28,000 - 30,000 per month Hourly Rate: 14.35 - 15.38 Working Pattern: Full Time, Mon - Fri, office based, 37.5 hours per week Are you experienced in Customer service or Sales support and immediately available for work? Our client, a Global organisation in the retail industry, is seeking a dynamic and dedicated Customer Service & Sales Support Representative to join their thriving team. This is an exciting opportunity to be part of a well-known brand that values its culture and invests in the growth of its team members. Key Responsibilities: Provide exceptional customer service to both internal and external customers, ensuring all inquiries are handled with the utmost professionalism. Respond to incoming calls within three rings and emails within 24 hours, maintaining the organisation's high standards...

SENIOR CUSTOMER SERVICE EXECUTIVE Location: Kingston Duration: 4-6 month temporary (possible perm at the end) Working Hours: 9am-5.30pm Hourly Rate: 18- 20ph plus holiday pay Working Pattern: Hybrid after training Role Overview We are seeking a friendly, organised and customer-focused Senior Customer Service Executive to join our fast growing clients team. This role is responsible for delivering excellent customer support, handling enquiries efficiently and ensuring a positive experience for all customers. The successful candidate will be a strong communicator with a proactive approach to problem-solving and a genuine passion for helping others. Key Responsibilities Respond to customer enquiries via telephone and other communication channels, around 100 a day. Provide accurate information regarding products, services, orders and company processes. Resolve customer queries and complaints in a professional and timely manner. Process customer requests,...

Position: Technical Customer Support Location: Didcot, Oxfordshire Salary: 28,000.00- 30,000.00 per yea r Are you a tech-savvy problem solver with a passion for consumer electronics? This role offers the perfect blend of technical challenges and customer interaction, making it ideal for someone who thrives in a dynamic environment. Join a team where your skills will be valued, and your contributions will make a tangible impact. As a Technical Customer Support, you will be an integral part of the Technical Support Department, serving as a vital link between the Service and Customer Service departments. This role provides an excellent platform to enhance your technical expertise while working closely with trade professionals and end-users. Key duties and responsibilities: - Provide first-class technical and sales support via telephone, email, and face-to-face interactions. - Offer technical support to internal teams. - Manage the spare parts database, ensuring accuracy and...

Job Title: Finance Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...

Evolve are partnering with an innovative and fast-growing ophthalmology company to recruit a Key Account Manager. This is an exciting opportunity to join a specialist healthcare business with a strong presence in the market, where you will play a key role in driving sales growth, developing strategic NHS partnerships, and delivering impactful customer engagement across both primary and secondary care settings. This is a full-time, permanent position covering North Cumbria, Humber & North Yorkshire Why Apply? Excellent Salary & Benefits - A competitive starting salary depending on experience, plus exceptional bonus, company car, car allowance, private healthcare, pension, and more! Collaborative Culture - Thrive in a supportive, people-focused environment. Make a Real Impact - Contribute to life-changing ophthalmic solutions that directly improve patient lives. Ideal Requirements for the Key Account Manager ABPI qualified with a strong background in...