Customer Service Administrator Location: Tunbridge Wells, Parking. Hours: Monday to Friday, 9:00am - 5:30pm. Office Based Monday - Friday. Are you passionate about delivering exceptional customer service? We are seeking a friendly, proactive, and professional Customer Service Executive to join our clients' small team in Tunbridge Wells to deliver Customer Service to their clients and complete all relevant administration tasks to ensure an efficient service! Key Responsibilities: Handling customer enquiries via phone, email, and live chat. Providing accurate information about products and services. Resolving customer issues efficiently and professionally, via correspondence, emails and calls. Maintaining customer records with meticulous attention to detail. Updating the CRM with relevant information and producing invoices to send for completed works. Working closely with internal teams to ensure excellent service delivery. What We're Looking For:...

Customer Service Advisor Location: Maidstone (Hybrid - 1 day per week in the office) Salary: 26,500 per annum Job Type: Full-time, Permanent About the Role We're looking for a friendly and proactive Customer Service Advisor to join our growing team. This is a fantastic opportunity for someone who enjoys helping people, resolving queries, and delivering excellent customer experiences. Working in a hybrid environment, you'll primarily work from home with one day per week in our Maidstone office, giving you the perfect balance of flexibility and collaboration. Key Responsibilities Handle incoming customer enquiries via phone, email, and chat Provide accurate information and resolve issues efficiently Deliver a high standard of customer service at all times Maintain and update customer records within internal systems Work collaboratively with colleagues to ensure customer satisfaction Identify and escalate complex issues where necessary What We're...