Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 25,877 to 27,515 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you...

The Customer Service Analyst is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Client Service Officers are required to: Ensure customer queries are answered in the most efficient way possible Work with CSO/Branches globally to obtain answers/solutions for clients’ queries that are outside of Western Europe, based on their interaction with Citi’s global footprint Ensure incoming enquiries into the Dublin Service Centre are dealt with in an efficient and effective manner Support and strengthen customer needs in an efficient, effective and professional manner and handle exceptional requests when required Review and resolve problems relating to Funds Transfers by conducting necessary analyses and communicating resolution to the customer Key...