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a2dominion
18 Sep, 2026
Permanent Contract
Contact Centre Manager - Housing
£65,826 yearly
a2dominion Hybrid (Ealing, West London)
Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital)   SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday...
Gill Cooke Personnel Ltd T/A The Recruitment Group
19 Oct, 2026
Permanent
Account Manager - Recruitment
Gill Cooke Personnel Ltd T/A The Recruitment Group Hook Norton, Banbury OX15, UK
Account Manager - Recruitment Agency Location: Banbury, Oxfordshire Salary: Up to £35,000 per annum Hours: Monday to Friday, 08:00am - 5:00pm Contract: Full Time, Permanent About the Role We are seeking an experienced and customer-focused Account Manager to join our growing recruitment team based in Banbury. This is a predominantly office-based role responsible for managing multiple key client accounts, building strong client relationships, coordinating recruitment activities, and ensuring exceptional service delivery across a diverse workforce. As the primary point of contact for your accounts, you will work closely with clients, candidates, and internal teams to ensure vacancies are filled efficiently, compliance standards are maintained, and clients receive a consistently high-quality service. Key Responsibilities Manage and develop a portfolio of key client accounts. Build strong relationships with hiring managers and key stakeholders. Manage recruitment...
NA
18 Oct, 2026
Permanent
Commercial Mid-Market Account Manager
NetApp Windsor SL4, UK
Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure-delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function. Job Summary We are seeking a proactive and intentional Commercial Mid-Market Account Manager to join our dynamic team in the UK market. This is a field role with an incredible opportunity to make an impact as the business is booming around AI. The ideal candidate will manage a portfolio of 400 accounts, employing a...
Mundipharma
18 Oct, 2026
Full Time
Key Account Manager
Mundipharma Great Britain, United Kingdom
Key Account Manager, Infectious Diseases Location: United Kingdom- Covering South West/ South Central (Oxford, Southampton, Bristol, Swindon) Department: Commercial / Sales Job Type: Permanent Reports to: Sales Lead Join us and make a difference when it matters most! At Napp, we are committed to improving patient outcomes through innovation, partnership, and scientific excellence. We work collaboratively with healthcare professionals, NHS stakeholders, and healthcare organizations to ensure patients have access to high-quality treatments and care. We foster an inclusive and empowering environment where individuals can grow, contribute, and make a meaningful impact on healthcare delivery. Role Summary As a Key Account Manager, you will play a pivotal role in delivering Napp's commercial objectives by driving the uptake of promoted brands across a designated geographical territory. Through strategic account management, customer engagement, and cross-functional...
Capita
17 Oct, 2026
Full Time
Customer Service Team leader
Capita Stafford, UK
We are now recruiting for a Customer Service Team Leader to join our Enquiry Centre team based in Stafford! This is hybrid, full-time role working 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturdays between 9am and 5pm. You will be expected to be in the office during training periods, plus every Tuesday, Wednesday and Thursday. This is a non-sales environment, taking inbound service calls. As part of this role, you will be required to travel to Belfast on occasion to meet with our wider Team and other Team Leaders. Salary: £31,749.00 Job title: Customer Service Team leader Job Description: What you'll be doing: Coaching and developing a team of approximately 15 customer service advisers to deliver excellent customer service Working with team members to meet customer needs in a responsive and efficient manner, managing escalated problems and performing root cause analysis of any trends identified to improve the customer...
As
15 Oct, 2026
Permanent
Account Manager
Astutis Nantgarw, Cardiff, UK
Account Manager Location: Hybrid / Cardiff (5 days in the office initially) Salary: £34,000 - £40,000 DoE + £8,000 commission Contract Type: Full time, permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why do we want you Astutis, part of Wilmington Plc, is looking for an Account Manager who is passionate about building meaningful customer relationships and creating opportunities for growth. You'll be a confident communicator who enjoys engaging with customers, understanding their challenges, and identifying solutions that deliver real value. With a proactive and consultative approach, you'll be comfortable managing a portfolio of accounts while uncovering opportunities to expand our...
Averna Powered By Spherea
15 Oct, 2026
Permanent
Account Manager - Engineering Solutions
Averna Powered By Spherea Christchurch, UK
Job Title: Account Manager Location: Fully Remote / Home based with travel to clients sites within United Kingdom or Republic of Ireland Salary: Competitive Job Type: Full time, Permanent The Role: As of January 2026, Averna and Spherea joined forces to form the Spherea Group. A global Test & Quality Solution leader, Averna Powered by Spherea partners with product designers, developers and manufacturers to help them achieve higher product quality, accelerate time to market and protect their brands by covering and offering solutions and expertise for the entire product lifecycle. Averna Powered by Spherea offers specialized expertise and innovative test, vision inspection, precision assembly and automated solutions that deliver substantial technical, financial and market benefits for clients in the aerospace, automotive, consumer electronics, defense, energy, industrials, medical devices & life sciences, semiconductor, telecom and transportation industries....
LR
14 Oct, 2026
Permanent
Event Account Manager
Live Recruitment Leicester, UK
Office based Mobile showrooms, immersive product launches, exhibitions fabricated in-house by the same team that pitches them. A client base of major global brands across automotive, healthcare and food and drink. And an Event Account Manager role with a warm book of accounts from day one. - Quarterly profit-share scheme on top of your base - Work with major global brands across diverse sectors - Proven progression within a growing commercial team - Holiday buy-back scheme to top up your leave - 22 days holiday plus bank holidays The Company This is a boutique, award-winning brand experience agency delivering roadshows, exhibitions, hospitality, fabrication, AV and corporate events for clients across automotive, construction, food and drink, healthcare and more. With in-house operations, production and fabrication teams all under one roof, they build and run the events themselves. The business is profitable, growing, and an Event Account Manager who comes in...
Civica
13 Oct, 2026
Account Manager - Medical Billing
Civica Amersham, UK
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Account Manager Hybrid, Amersham (3 days per week in the office) Description We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on over 20 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As part of our Health & Care division, we're looking for an Account Manager to join our Medical Billing & Collection team based in Amersham. This role offers the opportunity to play a key...
Busy Bees
12 Oct, 2026
Application Support Analyst
Busy Bees Burntwood, Staffordshire, United Kingdom
Role Overview: Job Title: Application Support Analyst Reports to: Head of IT Based: Hybrid, 3 days a week in our Burntwood head office Contract: Full time, Permanent   About Busy Bees Busy Bees Nurseries is the UK’s largest and leading early years education provider and the third largest globally, with over 1000 centres and growing. Since 1983, we’ve built a reputation for our award-winning culture and excellence in early years care and education.   About the role As an Application Support Analyst, you’ll play a key role in the day-to-day support and maintenance of Busy Bees business-critical applications. Working closely with the Application Manager and wider Support Team, you’ll provide 1st and 2nd line application support , investigate and resolve incidents and requests, and work with internal teams and third-party suppliers to deliver excellent service within agreed SLAs.   A key part of the role will also be managing user access...
Schneider Electric
10 Oct, 2026
Permanent
Team Leader - Tailored Care Operations
Schneider Electric Wellington, Telford, UK
Are you an experienced customer service leader who thrives on developing people, improving performance and building strong customer relationships? We're looking for a Team Leader - Tailored Care Operations ( Manager I, Commercial Customer Care) to lead a multifunctional team supporting our strategic, VIP and Tailored Care customers. You'll lead approximately 7-10 colleagues, ensuring our priority customers receive proactive, responsive and high-quality support. What will you do? You'll combine people leadership, customer relationship management and operational excellence, taking ownership of team performance and the experience we deliver to key customers. You will: Lead, coach and develop a high-performing team of Account Managers, Order Support Specialists and Senior Specialists. Build a culture focused on customer excellence, accountability and continuous improvement. Oversee support for strategic customers, including orders, projects, escalations and service...
Schneider Electric
10 Oct, 2026
Permanent
Team Leader - Customer Contact Operations
Schneider Electric Wellington, Telford, UK
Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....
Schneider Electric
10 Oct, 2026
Permanent
Team Leader - Customer Contact Operations
Schneider Electric Woolston, Warrington, UK
Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....
Office Angels
08 Oct, 2026
Temporary
Temporary Outbound Customer Advisor - Warm Enquiries
Office Angels United Kingdom
OUTBOUND CUSTOMER SUCCESS ADVISOR Salford M50- Parking onsite Monday- Friday (Fulltime in the office) 9am-5pm 13.33 per hour ( 26k) ASAP - Ongoing (Possibility to be extended or taken on permanently for the right person) Are you ready to make a difference in the retail appliance industry? Our client is on the lookout for a dynamic and enthusiastic Outbound Customer Success Advisor to join their growing team at their head office in Salford! If you thrive in a high-volume call environment and enjoy helping customers succeed, we want to hear from you! What You'll Do: As a pivotal member of the team, your mission will be to connect with customers and enhance their experience with our client's Reward scheme. Here's what you can expect to do: Engage Customers: Reach out to customers who have onboarded but haven't yet claimed their rewards, guiding them through the claims process with care and clarity. Support Onboarding: Assist customers who faced challenges...
Evolve Selection
07 Oct, 2026
Permanent
Graduate Account Manager
Evolve Selection Leicester, UK
Evolve is exclusively partnering with a dynamic, market-leading organisation within the healthcare e-commerce sector, renowned for delivering tailored e-commerce and distribution solutions to leading Healthcare and Pharmaceutical brands. Working closely with manufacturers, healthcare professionals and patients, our client combines innovative online platforms, efficient distribution and exceptional customer support to deliver high-quality solutions across the healthcare landscape. They are looking for a Graduate Account Manager / Account Manager to join the team in Leicester. Whether you re a recent graduate looking to launch your career in account management, or you already have some experience managing customers and are ready to take the next step, this is an excellent opportunity to join a growing and forward-thinking business. As an Account Manager, you ll build and develop strong client relationships, support the delivery of key projects and identify opportunities to...
Search Consultancy Ltd
07 Oct, 2026
Permanent
Customer Service Manager
Search Consultancy Ltd Manchester, UK
Contact Centre Sales & Service Manager Location: Worsley, Manchester Salary: 40,000- 50,000 depending on experience Bonus: Up to 25% performance-related Hours: Full-time, permanent Office-based An exciting opportunity to make your mark We're working with an established and growing consumer-focused business that is entering an exciting period of growth, development and transformation. As part of this next chapter, they are looking to appoint an experienced Contact Centre Sales & Service Manager to take ownership of their customer contact operation and play a key role in shaping its future. This is a fantastic opportunity for an ambitious contact centre leader who enjoys being hands-on, commercially focused and close to the operation. You'll have the opportunity to develop people, improve performance, introduce new ways of working and make a tangible impact on both customer experience and revenue. The Role Leading a team of approximately 14 Contact Centre Advisors,...
Churchill Services
07 Oct, 2026
Permanent
Cleaning Account Manager
Churchill Services Colchester, UK
Monday to Friday (with flexibility to work until 7:00pm) £33,500 per annum plus company car Overseeing sites in Colchester, Harwich and Ipswich We are seeking an experienced Account Manager to join our thriving East Anglia Division, overseeing 14 sites across a diverse portfolio of primary schools, secondary schools, and office locations. This is an exciting opportunity to join a growing business, with the chance to develop existing client relationships and contribute to continued growth and success. In this varied and rewarding role, you will lead and support a team of cleaning operatives, ensuring exceptional service delivery and high operational standards across all sites. No two days are the same, and your leadership, organisational, and people management skills will play a key role in driving performance, building strong customer relationships, and creating a positive working environment for your team. As an Account Manager, you will be: • Maintaining strong...
ABM
06 Oct, 2026
Full Time
Customer Service Officer
ABM Glasgow, UK
LOCATION: The Forge SHIFT PATTERN: 5 days over 7, 40 hours per week PAY RATE: £13.09 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Job Purpose:  The Customer Service Officer is responsible for providing a welcoming, professional and high-quality customer service experience to all visitors, retailers and stakeholders within the shopping centre.  The role acts as a key point of contact for customers, assisting with enquiries, providing information about the centre and its facilities, supporting centre promotions and events, and helping to ensure that visitors have a positive and enjoyable...
Encon Staffing Associates Ltd
03 Oct, 2026
Permanent
Customer Care Office Manager
Encon Staffing Associates Ltd Peterborough, UK
Job Title: Customer Care Office Manager Location: Peterborough Looking for a career where your ambition meets real opportunity? Join this housebuilder as Customer Care Office Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Join them? We re one of the UK s largest and most established housebuilders FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. They don t just build homes we build careers. When you join us as Customer Care Office Manager, you ll benefit from: Competitive salary Car Allowance Commission 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Healthcare Bonus Employee Benefits Platform giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What...
Blue Arrow
29 Sep, 2026
Permanent
Internal Sales Executive / Account Manager
Blue Arrow Northfleet DA11, UK
Internal Sales Executive / Account Manager Location , Kent Salary: Basic + Uncapped Commission + OTE Job Type: Full Time, Permanent Are you an ambitious sales professional with experience in internal sales, account management or business development? Do you enjoy building relationships, managing multiple projects and converting opportunities into orders? Our client is a market-leading organisation within the construction and interior products sector and is looking to recruit a driven and organised Internal Sales Executive to join their successful team based in Gravesend. This is an excellent opportunity for someone who enjoys a fast-paced environment, thrives on delivering exceptional customer service and wants to develop a long-term career with a growing business. The Role Working closely with the Specification Manager and wider internal teams, you will be responsible for managing projects from enquiry through to order, generating new business opportunities and...
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