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a2dominion
18 Sep, 2026
Permanent Contract
Contact Centre Manager - Housing
£65,826 yearly
a2dominion Hybrid (Ealing, West London)
Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital)   SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday...
Randstad Construction and Property
24 Sep, 2026
Permanent
Air Hygiene Account Manager
Randstad Construction and Property Stafford, UK
Randstad is partnering with a leading, private equity-backed UK compliance consultancy to appoint an Air Hygiene Account Manager. You will lead and expand key client accounts across ventilation hygiene (TR19), ductwork safety, indoor air quality, and fire damper compliance for blue-chip commercial, healthcare, and public sector estates. Why Join? Backed by the Business Growth Fund (BGF) since 2016, expanding rapidly through a strategic "buy-and-build" model. Warm cross-selling opportunities across established asbestos, water hygiene, and health & safety accounts. Average travel pay is integrated directly into base salaries-no door-to-door timesheet tracking. Proven track record of internal promotions and exceptionally high staff retention. Key Responsibilities Manage key client relationships, ensure SLA delivery, and secure long-term contract renewals. Identify upselling and cross-selling opportunities across wider compliance services. Oversee account financial...
Pr
22 Sep, 2026
Permanent
Senior Account Manager
Proman Stretford, Manchester, UK
Senior Account Manager Trafford Park £32,000 + Bonus 8am-4.30pm About Us: We are a global recruitment company supplying temporary, contract and permanent workers to our clients. In the UK we employ 130+ people across 17 locations who support in the placement of around 4000 people per week. We are in a phase of rapid growth and expansion/ This role is a new position within the business, and we want to work with and develop great people who advocate our culture, our values, and deliver exceptional performance. We know that our people are our greatest strength in achieving our goals, and we understand how competitive the recruitment market is, so we do things differently here and truly value our people and our culture. About the role: Manage a national account covering 40+ sites, ensuring exceptional service delivery across all locations. Oversee and support the account managers with the day-to-day activities. Build and maintain strong relationships with key...
Morris Lubricants
19 Sep, 2026
Contract
Apprentice Internal Sales Account Manager
Morris Lubricants Shrewsbury, UK
Apprentice Internal Sales Account Manager Location: Office base, Shrewsbury SY1 2EL Salary: Starting salary £18,375 per annum Contract: Full Time, 18 month fixed term Hours: Normal hours of work are 8.45am to 5.00pm, Monday to Friday (36.25 hours per week) with an unpaid break of 1 hour for lunch. There will be a requirement to work occasional evenings and weekends to visit suppliers/customers, attend marketing events, exhibitions and trade shows. Benefits: • Full-time holiday entitlement starting at 23 days per year, plus the bank and public holidays, increasing with service. • Generous pension scheme (employer 10% and employee 3% contribution) with life assurance up to 10 x salary (after 3 months service). • Company sick pay (after 6 months' service) and paid time off for most medical and dental appointments. • Company shares scheme (subject to certain qualifying conditions). • Discretionary company bonus scheme (subject to certain qualifying...
SS
25 Sep, 2026
Permanent
Inbound Call Centre - Call Handler
Sopra Steria Southampton, UK
Do you enjoy helping people, solving problems and delivering excellent customer service? Join our Employee Service Desk team as an Inbound Call Centre Operative and become the trusted first point of contact for employees and customers seeking support with payroll, pensions and employment-related queries. You'll be joining a welcoming and supportive team, working in a fast-paced contact centre environment where collaboration, learning and customer experience are at the heart of everything we do. The team has a strong social culture, with regular team events and opportunities to connect with colleagues, alongside a structured training programme, ongoing coaching and clear progression pathways. Many of our current managers started their careers in this role, making it an excellent opportunity to develop and grow within the business. This is a hybrid role based in Southampton. You'll currently be expected to attend the office on Mondays and work from home from Tuesday to...
Randstad Construction and Property
24 Sep, 2026
Permanent
Water Hygeine Account Manager
Randstad Construction and Property Durham, UK
Randstad is currently partnering with one of the UK's fastest-growing, private equity-backed safety and compliance consultancies. Following continuous expansion and strategic acquisition, they are looking to appoint an experienced Water Hygiene Account Manager to lead, develop, and expand a dedicated portfolio of regional and national accounts. This is a key commercial and technical role for a high-performing account manager who wants to step away from transactional sales and take true commercial ownership of blue-chip client portfolios across commercial, public sector, and healthcare estates. Why Join This Business? The water hygiene division is led by an industry-renowned former client lead and is positioned for explosive growth as the business transitions into multidisciplinary regional hubs. Because the business provides complete building compliance (including asbestos, air hygiene, fire safety, and occupational health), account managers have warm, pre-approved avenues to...
South East Water
24 Sep, 2026
Permanent
Customer Service Apprentice
South East Water Snodland, UK
Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month...
Adecco
19 Sep, 2026
Contract
Contact Centre Agent - Welsh Speaking and Writing
Adecco Gorseinon, Swansea, UK
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of (Apply online only) Monday to Friday (No Saturday shifts) Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and...
Adecco
19 Sep, 2026
Contract
Contact Centre Agent - Welsh Speaking and Writing
Adecco Cardiff, UK
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of (Apply online only) Monday to Friday (No Saturday shifts) Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and...
Adecco
19 Sep, 2026
Contract
Contact Centre Agent - Welsh Speaking and Writing
Adecco Gwynedd, UK
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of (Apply online only) Monday to Friday (No Saturday shifts) Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and...
IC
16 Sep, 2026
Permanent
Account Executive
IDEX Consulting Ltd Derbyshire, UK
The Opportunity We're looking for an experienced Commercial Account Executive to join our growing team in the East Midlands. This is an excellent opportunity for someone who enjoys building long-term client relationships while developing new business. You'll inherit an established portfolio of commercial clients generating approximately £250,000 in annual income , providing a strong platform from day one. Your focus will be on retaining and developing this existing client base, identifying cross-selling opportunities, and generating new business to continue growing your portfolio. Key Responsibilities Manage and develop an inherited commercial insurance portfolio worth approximately £250,000 GWP/income . Build strong, long-term relationships with clients through regular contact and proactive account management. Identify opportunities to cross-sell and up-sell additional insurance products and risk management solutions. Generate new business through networking,...
Capita
15 Sep, 2026
Full Time
Contact Centre Operations Lead
Capita Great Britain, United Kingdom
The Contact Centre Operational Lead will be responsible for designing, mobilising and operating the Contact Centre as a core enabling capability across the BPS service model. Job title: Contact Centre Operations Lead Job Description: The Contact Centre Operational Lead will be responsible for designing, mobilising and operating the Contact Centre as a core enabling capability across the BPS service model.  Responsibilities Owns the design, mobilisation and ongoing operation of the Contact Centre operating model, Leads the development of the Contact Centre service blueprint, high-level and detailed operating model Defines how the Contact Centre will operate across voice, email, chat, service requests, virtual agents, automation-enabled journeys and assisted channels, ensuring a consistent experience for users and advisors. Works with technical, integration and operational teams to ensure the Contact Centre aligns with the Capita contact centre...
Civica
08 Sep, 2026
Account Executive - CES
Civica London, UK
Account Executive _ Civica Election Services Hybrid (2 days per week preferred in the Clarendon Road, London N8 office) Description We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you'll love this role of Account Executive This is an exciting opportunity to join Civica Election Services (CES), supporting public and private sector organisations across the UK. As an Account Executive, you will play a key role in driving growth through account management,...
RT
05 Sep, 2026
Permanent
IT Analyst
Randstad Technologies Recruitment Stevenage, UK
Job Title: Digital & IT Analyst (Infrastructure Site Leader) Location: Stevenage (4 days/week) & Loughborough (1 day/week - travel expenses/mileage covered) Working Hours: Full-Time, On-Site (37 hours/week) Role Overview We are seeking a hands-on Digital & IT Analyst to deliver Tier 1/2 technical support and manage site IT infrastructure across two operational locations. Supporting an site of 80 engineering and production staff, this role combines desk-side support, hardware and vendor management, data analysis, continuous improvement, and local IT project delivery. Key Responsibilities Provide Tier 1 and 2 desk-side technical support for hardware, software, laptops, and mobile devices. Manage and support local site infrastructure across standard and air-gapped networks, including Active Directory, local servers, backup solutions, LAN/WAN, and disaster recovery. Manage external IT vendors and oversee hardware/software procurement. Lead local...
Office Angels
03 Sep, 2026
Permanent
Luxury Receptionist! £28-£30k - Stunning offices
Office Angels Dorset, UK
Role: Receptionist CONTRACT : Permanent HOURS: Monday - Friday, 8:30am - 5pm START : September - Must be immediately available SALARY: 28,000 - 30,000pa LOCATION: Wimborne PERKS: Stunning new offices, generous holiday entitlement, free parking and health insurance ABOUT THE ROLE: To be the first point of contact for clients and visitors, ensuring a professional, warm and high-quality customer experience while supporting the smooth running of the office to the wider team. Deliver a professional and welcoming front-of-house experience for visitors, clients and colleagues. Manage incoming calls, enquiries and visitor arrivals, ensuring they are directed appropriately. Maintain reception, meeting rooms and communal areas to a high standard of presentation. Coordinate meeting room bookings, refreshments and visitor requirements. Handle incoming and outgoing post, deliveries, courier collections and confidential waste. Monitor and maintain office...
Capita
29 Aug, 2026
Full Time
Customer Service Advisor
Capita Glasgow, UK
Location: Glasgow Skypark. Sky Park 1 | Level 2 | 8 Elliot Place, Glasgow, G3 8EP Salary: £28,267.20 per annum Contract Type: Permanent. Hybrid working contract. Training fully office based for 8 weeks. Hours: 40 Hours a week, Monday – Friday shifts between 8am - 6pm. No weekend hours. Capita is seeking Customer Service Advisors (2 roles available) to be part of our vibrant team, on a key Financial Services contract based in Glasgow. You will be responsible for assisting customers with queries and general administration of their life and pensions account, with most contact being inbound telephone-based. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. The roles will be on a full time, permanent basis, working 40 hours per week with shifts...
ABM
22 Jul, 2026
Part Time
Customer Service Officer
ABM Brighton, Brighton and Hove, UK
LOCATION: Churchill Square Shopping Centre, Brighton BN1 2RG SHIFT PATTERN: 4 ON 4 OFF, 30 hours per week PAY RATE: competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! OVERVIEW OF JOB DESCRIPTION  Churchill Square Shopping Centre is Brighton’s main shopping complex and is in the heart of Brighton benefitting from easy commuting from the city centre and surrounding areas, it offers discounted benefits from certain retailers. As part of the ABM security team, you will also benefit from full uniform with an annual refresh, access to Perkbox employee benefit scheme which includes discounted e-vouchers for most retailers, including Gyms, holidays, and car rentals to name a few, it also offers employee assistance program which hosts 24/7 365 independent support for all colleagues. This position is for a Part Time Customer...
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