🌟 Join Capita Ireland as a Customer Service Advisor – Full-Time🌟 📍 Location: Clonakilty, West Cork Business and Technology Park, P85 YH98 🕒 Hours: Monday to Friday, between 8am and 6pm - (2 - 3 days in office) 📅 Start Date: Immediate Are you passionate about delivering exceptional customer experiences? Capita Ireland is looking for enthusiastic Customer Service Advisors to join our welcoming team in Clonakilty. What You’ll Do: Be the friendly voice supporting our clients’ customers with general enquiries Provide proactive, professional service that leaves a lasting positive impression Collaborate with a small, dedicated team in a supportive office environment What We Offer: Full-time (40 hours/week) A warm, inclusive team culture Convenient office location in scenic West Cork Opportunity to start as soon as possible Job title: Administrative Customer Service Advisor Job Description: What’s in it for you?  You’ll have the opportunity to join a...

As a Customer Service Team Leader, you will oversee the day-to-day performance of a team of Customer Service Advisors, ensuring the As a Customer Service Team Leader, you will oversee the day-to-day performance of a team of Customer Service Advisors, ensuring the delivery of an excellent customer experience. You will drive team performance, support continuous improvement, and ensure all operational and compliance standards are met. Leading by example is key. Office based in our Clonakilty office. Job title: Team Leader - Customer Service Job Description: Key Responsibilities Your responsibilities will be split 65% calls and 35% Team Lead duties which would include: Supervise and support a team of Customer Service Advisors to deliver high-quality, customer-focused service Coach, mentor, and develop team members to improve performance, customer satisfaction, and efficiency Monitor and drive performance against KPIs, including quality, productivity, adherence,...