Reporting to the Operations Manager, this role is responsible for delivering high-quality customer service support to customers, Regional Sales Managers, and Project Teams. The position sits within a fast-paced operational environment at the core of the business, managing customer orders, shipping, and invoicing across multiple regions, including the UK, Europe, and the Middle East. Key Responsibilities Ensure compliance with internal policies, procedures, and operational standards. Manage end-to-end sales order processing, including project-related orders, from order receipt through to invoicing and reporting. Handle order preparation, purchasing coordination, customer repairs, logistics, and shipping processes, including revenue recognition. Provide regular updates to customers regarding order status, ensuring agreed service levels are met. Support technical and product-related queries in collaboration with internal teams and subject matter experts. Coordinate...

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: On-site We now have an exciting, full-time opportunity for an Account Manager who will help grow our Agency portfolio. Ideally you will be a driven and passionate individual with proven Account Management experience and excellent negotiation skills. This role is all about building strong relationships to retain and develop existing clients: Responsibilities: Managing and increasing sales by maintaining and developing...

A growing, forward-thinking manufacturing business is looking to appoint an Customer Service Advisor to support its customer and production operations. This is a varied, hands-on position sitting at the heart of the business, where you will act as the key link between customers, production, and logistics. You will be responsible for ensuring orders are processed accurately, production timelines are met, and customers are kept informed every step of the way. Key responsibilities for the Customer Service Advisor include: Manage customer orders from point of receipt through to delivery Liaise with production teams to track progress and manage lead times Keep customers updated on order status, resolving any issues proactively Work closely with logistics providers to coordinate shipments (UK & international) Prepare and check documentation for dispatch and delivery Support purchasing activities and supplier coordination Handle customer enquiries and always provide a...

Temporary Customer Service Specialist / Outbound Telesales Location: Airdrie (relocating to Falkirk - date TBC) Pay Rate: 13.70 - 16.00 per hour (equivalent to 25,000 - 30,000 per annum) Job Type: Temporary (3 months initially, with potential to become permanent) Start Date: Immediate Working Hours: Monday to Friday, 9:00am - 5:00pm About the Role We are currently recruiting for a proactive and customer-focused Customer Service / Client Care Specialist to join a growing business on a temporary basis. This is an excellent opportunity for someone who enjoys building relationships, driving sales, and delivering outstanding customer experiences. Please note: the role is currently based in Airdrie; however, the business will be relocating to Falkirk in the coming months. Applicants must be able to accommodate this future change in location. Key Responsibilities Regularly contact existing clients to promote new and seasonal products, encouraging increased...