Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Customer Service Advisor The first point of contact for the helpdesk, receiving and processing all customer and client calls ensuring they are dealt with effectively, and in a timely and professional manner. To provide a customer focused service, dealing with all client / customer requests, and dealing with complaints in an efficient and sensitive manner. Key responsibilities...

Customer Service Manager 8-Month Contract, starting May 2026. Location: Tunbridge Wells Salary: 45,400 per annum + Excellent Benefits, generous holiday, pension, parking, Hours: 35 hours a week - 9-5pm Monday - Friday. Option for 1 day hybrid working following initial 3 month induction period. Are you a dynamic leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and possess the ability to inspire and motivate a team? Our client, based in Tunbridge Wells is looking for an enthusiastic individual to join their vibrant and busy team for an exciting 8-month contract. If you're ready to make a significant impact and help our clients feel valued, this is the opportunity for you! What You'll Do: Lead and manage a dedicated team of customer service representatives. To be responsible for the Customer Services/Repairs Service Teams in relation to the planning and control of their workload as well as their...

About the Role An established UK residential property management organisation is on an ambitious journey to raise standards and redefine excellence across the sector. We're now looking for an experienced Account Manager to join their high-performing regional growth team and play a key role in strengthening client relationships and delivering sustainable growth. Role Overview As a key member of the Regional Growth Team, you will act as the main point of contact for a portfolio of high-value clients, including developers, resident management companies (RMCs) and freeholders. Your focus will be on building long-term partnerships, identifying organic growth opportunities, and ensuring service delivery consistently meets and exceeds client expectations. Key Responsibilities Build and maintain strong, trusted relationships with new and existing clients to drive sustainable growth Operate with a client-first mindset, holding regular structured meetings and face-to-face...

About the Role An established UK residential property management organisation is on an ambitious journey to raise standards and redefine excellence across the sector. We're now looking for an experienced Account Manager to join their high-performing regional growth team and play a key role in strengthening client relationships and delivering sustainable growth. Role Overview As a key member of the Regional Growth Team, you will act as the main point of contact for a portfolio of high-value clients, including developers, resident management companies (RMCs) and freeholders. Your focus will be on building long-term partnerships, identifying organic growth opportunities, and ensuring service delivery consistently meets and exceeds client expectations. Key Responsibilities Build and maintain strong, trusted relationships with new and existing clients to drive sustainable growth Operate with a client-first mindset, holding regular structured meetings and face-to-face...

RECEPTIONIST A permanent opportunity to join a leading property developer as a receptionist for a company that operates across the UK and EU, with a presence in over 15 countries. Based in W1F, this role is the heart of the office and the face of the business at the London Head Office. You will provide a professional front-of-house service, manage reception duties, and ensure a welcoming and efficient environment for visitors and staff. RECEPTIONIST ROLE: Greeting external clients such as international investors and visitors Answering all incoming phone calls from internal and external stakeholders Managing two email inboxes, responding to emails where appropriate and forwarding enquiries to relevant teams and departments Taking full ownership of restocking facilities, snacks and kitchen supplies, including beverages, coffee, tea, milk and breakfast items Supporting the organisation of office events and recurring weekly company wide breakfasts for people...

LOCATION: Cotswold Designer Outlet SHIFT PATTERN: Saturday & Sunday, 10 hours per week PAY RATW: £13.45 per hour  Do you love meeting new people? Are you naturally confident, friendly and full of positive energy?  We're on the lookout for outgoing, approachable individuals to become the welcoming face of our Guest Services team.   This is a character-first role – whether you're welcoming guests, giving directions or helping create memorable experiences, your energy and enthusiasm will make all the difference.  We'll teach you the rest.    Requirements Promote a welcoming and inclusive environment for Guests, residents and colleagues  Confidently provide knowledge of Cotswolds Shopping Centre and surrounding areas  Professionally communicate with guests through telephone and email  Participate and assist with all Centre events    Comfortable working indoors and outdoors, whatever the weather  Be observant and report any safety or maintenance concerns...

Evening Receptionist 28,000 - 32,000 - pro rata Camden, North London Office-based Monday - Friday 4:30pm - 9:00pm A leading property client is seeking an Evening Receptionist to deliver a first-class front-of-house and switchboard service. You will oversee all evening reception duties, including meeting and greeting, handling calls, coordinating bookings, supporting facilities, and managing building security, ensuring the office is safely closed at the end of each day. Key Responsibilities Deliver a professional and welcoming reception service, ensuring a smooth visitor experience Manage a busy switchboard, handling calls, messages, and enquiries efficiently (including international calls) Coordinate with internal teams and maintain a tidy, presentable reception area Manage meeting room bookings, including AV and refreshments Arrange taxis, couriers, and travel via approved suppliers Support desk bookings and equipment loans, liaising with IT, hospitality,...

Join our team in Arlington! - MUST HAVE EXPERIENCE IN HOUSING Job role: Admin (Property Service) Pay rate: 16.98 an hour Working hours: 8AM to 4PM (35 hours per week) Hybrid role: Monday, Tuesday, Wednesday working from the office and Thursday, Friday working from home. We are looking for an experienced administrator, ideally with relevant sector knowledge, to provide urgent support during a particularly busy period within the Damp and Mould team. Key Responsibilities: Greet and welcome guests with a warm smile. Answer phone calls and direct them to the appropriate team members. Manage incoming and outgoing correspondence efficiently. Assist with administrative tasks to keep the office running smoothly. Maintain a tidy and organized reception area. Handle inquiries with professionalism and enthusiasm. Support the team with various tasks as needed. What We're Looking For: Previous experience in a receptionist or administrative role is a plus! Excellent...

Customer Service Administrator Havant Hybrid - 2 days a week in office £25,000 Join Hyde as Customer Service Administrator. The Role As a Customer Service Administrator, you will be the first point of contact for customers reporting property repair issues. You'll handle repair enquiries, support customer satisfaction surveys, assist with complaints, and provide essential administrative support to the team. Your work will help ensure a smooth and seamless service for our residents while contributing to improvements in our processes and customer experience. What You'll Do Take ownership of repair enquiries, ensuring swift, effective resolutions that put customers first. Collaborate with trades, contractors, and internal teams to proactively solve issues and keep services running smoothly. Support the resolution of complaints, contributing to fair outcomes and continuous learning. Maintain clear, accurate records that enable insight, efficiency, and excellent...

Data Entry Administrator / Customer Service Data Processing Assistant An exciting opportunity for a highly organised administrator with strong data entry, customer service and communication skills to join a busy professional environment, supporting accurate data processing and client liaison activities. If you’ve also worked in the following roles, we’d also like to hear from you: Administrative Assistant, Office Assistant, Customer Service Advisor, Data Administrator, Data Input Assistant, Office Admin Assistant   SALARY: Starting Salary £26,500 per annum, rising to £28,000 per annum after successfully completing the probation period, plus bonus LOCATION: Hybrid. Your time will be split working remotely from home and spending a couple of days per week in the Battersea office. PLEASE NOTE: Candidates MUST live within a commutable distance to Battersea, London (SW11) – 10 Minute Walk from Clapham Junction Station...