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a2dominion
18 Sep, 2026
Permanent Contract
Contact Centre Manager - Housing
£65,826 yearly
a2dominion Hybrid (Ealing, West London)
Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital)   SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday...
Mundipharma
04 Oct, 2026
Full Time
Key Account Manager
Mundipharma Great Britain, United Kingdom
Key Account Manager, Infectious Diseases Location: United Kingdom- Covering South West/ South Central (Oxford, Southampton, Bristol, Swindon) Department: Commercial / Sales Job Type: Permanent Reports to: Sales Lead Join us and make a difference when it matters most! At Napp, we are committed to improving patient outcomes through innovation, partnership, and scientific excellence. We work collaboratively with healthcare professionals, NHS stakeholders, and healthcare organizations to ensure patients have access to high-quality treatments and care. We foster an inclusive and empowering environment where individuals can grow, contribute, and make a meaningful impact on healthcare delivery. Role Summary As a Key Account Manager, you will play a pivotal role in delivering Napp's commercial objectives by driving the uptake of promoted brands across a designated geographical territory. Through strategic account management, customer engagement, and cross-functional...
Thales
04 Oct, 2026
Full Time
End User Support Technician
Thales Belfast, UK
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an End User Support...
GW
03 Oct, 2026
Permanent
Customer Service, Gateline and Dispatch
Great Western Railway Truro, UK
Add to favourites View favourites Who are we? GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations. We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers. Together, we will revalue rail as a very special way to travel - relaxing, fast, efficient, friendly and fun. About the job: This role in West Cornwall you will have a multifunctional role. You will provide staff coverage on the stations you will ensure that customer requirements are met and exceeded, sell tickets and...
thefutureworks
03 Oct, 2026
Contract
Part-Time Serviced Apartment Receptionist
thefutureworks Coventry, UK
Part-Time Serviced Apartment Receptionist We're looking for a proactive and customer-focused Serviced Apartment Receptionist to join a busy accommodation team. This is a front-facing role, providing excellent customer service to guests, residents and visitors while supporting the day-to-day operation of serviced apartments. Key Responsibilities Welcome guests, visitors and residents, providing a professional and friendly reception service. Act as the first point of contact for enquiries via telephone, email and face-to-face interactions. Assist with arrivals, departures, key management and access cards. Handle customer queries and complaints, escalating where necessary. Maintain accurate accommodation records and administrative documentation. Report maintenance issues and provide updates to customers. Manage incoming mail and parcel collections. Conduct viewings for prospective customers. Support the preparation of information packs, correspondence and reports. Ensure...
Ee
02 Oct, 2026
Permanent
Service Desk Technician
Exponential-e Vale of Glamorgan, UK
Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. This role will involve two early shifts (7am-7pm), followed by two late shifts (12pm-12am), followed by 4 days off Overall purpose of the job: Provide the primary point of contact for Exponential-e Customers to record all issues and requests. Provide controlled triage to manage all contacts to the Service Desk to...
SL
02 Oct, 2026
Permanent
System Support Technician - Tier 1
Spectra Logic Bracknell, UK
EMEA Systems Support Technician - Tier 1 Bracknell, Berkshire Spectra Logic is a great company that values your skills, providing a work environment that is challenging and meaningful, with a culture that is casual and friendly. Spectra Logic Corporation is a storage industry leader, providing innovative data storage solutions for almost 40 years. We design and manufacture robotic libraries utilizing tape and disk technology to meet the backup needs of our diverse customer base. We offer a casual work environment with ample opportunity to learn and grow within the company, whose HQ is located in beautiful Boulder, CO. Who's on your team? Problem solvers. We have huge range of personalities with common traits, they love to solve problems, they enjoy learning, and they help each other. Most importantly, they are focused on helping our customers. We do work hard; we work together, and enjoy the challenges presented. While most of our Service Delivery Team are based...
GL
02 Oct, 2026
Permanent
Technical Helpdesk Support
GXO Logistics Milton Keynes, UK
Do you enjoy solving problems and helping people find practical solutions? Are you naturally curious, love learning new things, and thrive in a role where every day brings a new challenge? Here at GXO, we are recruiting Technical Helpdesk Support to work for our Inteq business. You'll play a key role in supporting our clients' automated warehouse solutions, working alongside experienced colleagues to investigate issues, provide support, and continuously learn new technologies. We're looking for someone who is self-motivated, adaptable, and eager to develop their skills as part of our Support team. This is a permanent, full-time role supporting our 24/7 operation. You'll work a rotating Monday to Friday shift pattern (05:30-14:00, 13:30-22:00 and 21:30-06:00), with weekend on-call support when scheduled on the morning shift. The offers a hybrid working environment, combining home working with time in our Milton Keynes office and occasional visits to customer...
CL
02 Oct, 2026
Permanent
Account Manager
Claranet Limited London, UK
The Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required. Key Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering on account development plans Collaborate with...
Barker Ross
02 Oct, 2026
Permanent
Transport Account Manager
Barker Ross United Kingdom
Transport experience. Customer focus. Ambition to progress. Are you ready to take your transport career to the next level? We're looking for a high-energy, ambitious Transport Account Manager to take ownership of a key client relationship within a fast-paced and commercially driven transport environment. This isn't a traditional account management role. We need someone who understands transport from the inside out - someone who knows the pressures of planning, operations, service delivery and customer expectations, but who also has the personality and drive to build exceptional client relationships. You'll be the person the customer trusts to get things done. What will you be doing? You'll take ownership of a key strategic account, becoming a trusted partner to the client and the link between their expectations and the operational teams delivering the service. You'll be responsible for: Building a strong, credible and trusted relationship with the customer....
Encon Staffing Associates Ltd
02 Oct, 2026
Permanent
Customer Care Coordinator
Encon Staffing Associates Ltd Peterborough, UK
Job Title: Customer Care Coordinator Location: Peterborough Looking for a career where your ambition meets real opportunity? Join this fantastic housebuilder as a Customer Care Coordinator and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Work Here? We re one of the UK s largest and most established housebuilders FTSE 100 listed, with multiple offices and thousands of quality homes built every year. They don t just build homes they build careers. When you join us as Customer Care Coordinator, you ll benefit from: Competitive salary 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Health Care Bonus Employee Benefits Platform giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? This is...
GlobalData UK Ltd
02 Oct, 2026
Permanent
Strategic Account Manager
GlobalData UK Ltd London, UK
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our...
Surrey County Council
01 Oct, 2026
Permanent
Customer Service Information Officer
Surrey County Council Byfleet, UK
This full-time, permanent position has a starting salary of 31,659 per annum based on a 36 hour working week. We are excited to be recruiting two new Customer Service Information Officers to join our excellent team at Surrey County Council's Contact Centre. You'll be part of a team that values development and collaboration, and you will play a key role in maintaining the outstanding service we provide to our residents. We have positions available in East and West Surrey. You will be able to select your preference as part of the application process. The role offers hybrid working and as a team we typically split our time between working from home and collaborating in the office for two days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service plus bank holidays (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up...
On
01 Oct, 2026
Permanent
Customer Service Apprentice
Onward Lancashire, UK
About The Role We offer a Real Living Wage salary of £24,479 per annum. 35 hour per week. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Stream - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and...
Stafforce Recruitment
30 Sep, 2026
Permanent
Hire & Transport Controller
Stafforce Recruitment Nottingham, UK
We are recruiting for a Hire & Transport Controller on a permanent and full-time basis in Nottingham Hire & Transport Controller - 28,743 per annum Permanent Nottingham What's on Offer 28,743 per annum. 23 day's holiday, rising with service, plus bank holidays. Company pension. Employee profit share after 12 months as part of an employee-owned business. About the Role Reporting to the Branch Manager, you'll be trusted to manage your day-to-day workload independently while working closely with drivers, the Hire team, other branches and internal colleagues. Your focus will be on delivering an excellent customer experience while making the best use of vehicles, driver time and fuel. Key Responsibilities Handle inbound enquiries, prepare hire and servicing quotations, and convert confirmed enquiries into hire contracts. Maintain accurate customer, hire and planning information using the company's in-house systems; full training will be provided....
Aspire Recruitment
30 Sep, 2026
Permanent
Medical Receptionist / Care Navigator
Aspire Recruitment Merseyside, UK
Medical Receptionist / Care Navigator Job Type: Permanent, full time role with hours available of 30-36 hours per week) Salary: £25,127 per annum (pro rata based off working hours - £13.45 per hour) Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week. I am currently seeking a motivated individual to join our team as Care Navigator/ Receptionist on a permanent basis at a large medical centre in the North Liverpool area. As a Medical Receptionist / Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre. Key Responsibilities: Greeting and assisting patients at the reception desk. Managing incoming calls and directing them to the appropriate departments. Scheduling...
Barker Ross
29 Sep, 2026
Temporary
Operations Support Agent
Barker Ross Dartford, UK
Barker Ross are currently recruiting for an Operations Support Agent to join a busy operation in Crayford . This is a great opportunity for someone looking for a long-term role, with the potential to move into permanent employment for the right person. The role: 14.02 per hour Monday to Friday 40 hours per week AM and PM shifts available Start date: ASAP Long-term opportunity Potential for permanent employment What you'll be doing: You'll be supporting the day-to-day operation and helping to keep everything running smoothly. Your responsibilities will include: Dealing with customer enquiries Investigating shipments Managing failed deliveries and collections Data entry and updating internal systems Communicating with drivers, customers and other stations Following processes and ensuring information is accurate Working to deadlines in a busy environment We're looking for someone who: Is confident using computers and can learn new systems...
Claranet
23 Sep, 2026
Permanent
Account Manager
Claranet London, UK
The Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. Acting as the main point of contact for customers through all growth-related conversations and activities, you will be accountable for ensuring excellent customer experience across the end-to-end lead to order process, coordinating inputs from other teams and functions as required. Key Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering on account development plans Collaborate with...
Sytner
23 Sep, 2026
Permanent
Land Rover Customer Service Manager
Sytner Knutsford WA16, UK
Customer Service Manager At Land Rover Knutsford, we believe that great customer experiences do not happen by accident. They happen when passionate people, great leadership and high standards come together. We are an award-winning business with a proven track record of delivering an upper-quartile customer experience, and we are looking for an ambitious, energetic and customer-focused Customer Service Manager to help us continue raising the bar. Reporting directly to the Service Manager, you will take ownership of our front-of-house operation and Service Advisor team, while playing a key role in driving the financial performance of the department. This is an opportunity to join a high-performing team and make a real impact developing people, driving performance and ensuring every customer receives an experience that reflects the standards of a modern luxury brand. What you will be doing Lead, coach and inspire our Service Advisors, creating a high-performing and...
ECS Resource Group Ltd
22 Sep, 2026
Permanent
2nd line Service Desk Team Leader
ECS Resource Group Ltd Shirley, Solihull, UK
2nd line Service Desk Team Leader Solihull, West Midlands 40,000 + 20% Shift Allowance ( 48,000 OTE) Permanent 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk Shift Manager, you'll be responsible for the day-to-day operational management of a technical support team, ensuring service levels are achieved and customer expectations are exceeded. Alongside your leadership responsibilities, you'll act as a senior technical escalation point, supporting engineers with complex incidents and helping drive continuous improvement across the service desk. Key Responsibilities...
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