Planet Recruitment are looking for a Customer Service Administrator to join our client based near Witney. The purpose of the Customer Service Administrator role is to provide high quality telephone and administrative services in an efficient, friendly and professional manner. This is a permanent full time office based position. Duties of the role : Dealing with customer and client queries via telephone and email Using internal programmes to generate customer orders Logging customer queries on internal database Liaising with internal departments and construction engineers & contractors General administrative duties The site is based just outside of Oxford and is commutable by bus. Hours : Monday to Friday 08:00am - 17:00pm Apply online. INDCON Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By...

Customer Service Representative Location: Caerphilly, CF83 Pay: 12.21 per hour Contract: 3 months, Full-Time (potential for extension) The Opportunity Are you a natural problem-solver who thrives in a fast-paced environment? We are looking for a dedicated Customer Service Representative to join our dynamic team in Caerphilly. This isn't just about answering phones; it's about becoming an expert for our customers and building lasting relationships through professional, empathetic support. Your Day-to-Day Manage Inquiries: Handle customer questions via multiple channels with speed and professionalism. Problem Solve: Identify customer needs, troubleshoot issues, and provide accurate solutions. Data Management: Use our CRM system to process orders, returns, and exchanges while maintaining precise records. Collaborate: Work closely with cross-functional teams to resolve complex cases and ensure a seamless customer journey. Continuous Growth: Stay...

Customer Service Administrator Customer Service Administrator - Croydon - Leading Employer Are you a customer focused professional seeking a new role with a leading employer? Are you seeking employment with an employer of choice who can offer clear career progression and development? Our leading professional services client based in Croydon are seeking a motivated and customer focused candidate to work within there accounting function as a Customer Service Administrator. Working as part of a team in a highly successful department, you will play a key role in responding to customer queries via email and resolving billing and general account queries Leading company with excellent benefits Full training provided Excellent working conditions and office environment Excellent progression and development within the business Agile / Hybrid working once fully trained Monday to Friday 9am to 5:30pm (can be flexible) NEG up to 26.2k + extensive benefits + 33 days holiday...

Customer Care Coordinator - Glasgow Hours: Monday-Friday, 8:30am-5:00pm (8:00am-4:00pm Fridays) Salary: 25,000 Location: Glasgow - beside the fort We are recruiting a Customer Care Coordinator to join our team in Glasgow. This role is ideal for someone who is organised, confident with customers, and able to manage a varied workload in a fast-paced environment. What You Will Do Act as a key point of contact for customers after they move in Coordinate with subcontractors, site teams and internal departments Arrange labour, materials and appointments to support timely resolution of issues Maintain accurate customer records and documentation Carry out follow-up calls after completion to ensure customer satisfaction Support the delivery of a high-quality and efficient after-sales service What You Will Bring Experience in customer service or a customer care environment Strong communication skills and a professional, friendly approach Excellent organisational skills, with...

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer,...

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer,...

What's the role? As a Sales Account Manager you will be pivotal in driving growth and customer satisfaction across the construction industry You will become the go-to expert, visiting customers in the field, positioning solutions to improve productivity, solve problems, and identify opportunities, ensuring meaningful impact in every interaction. Hilti thrives on a direct B2B sales model, meaning your impact is immediate and meaningful. You ll be championing real change in productivity, safety, and sustainability by showing up and being present. Please note: From 18th December, our recruitment activity will slow as we enter our Christmas shutdown period. During this time, you may experience delays, and new applications submitted throughout this period will be reviewed after 5th January. Thank you for your patience and understanding. We wish you a warm and wonderful festive season ahead and we look forward to reconnecting in the new year. What You'll do Visiting...

What's the role? As an Account Manager in our Energy and Industry division you will be pivotal in driving growth and customer satisfaction across some of our largest, most complex clients. In this field-based role, you will become the go-to expert, visiting customers every day and positioning solutions that improve productivity and solve problems. Each day you will bring meaningful impact to every interaction for customers that are experts in industries such as manufacturing, modular construction and pharma to name a few. At Hilti we thrive on a direct B2B sales model, meaning your impact is immediate and meaningful and you ll be championing real change in productivity, safety, and sustainability, by showing up and being present. What You'll do Spending most of your time in the field, visiting customer locations Monday to Friday. Build strong relationships and show solutions that meet customer needs. Focus on winning new business by finding leads, following up,...

Account Manager At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Business Development Manager, the Account Manager will be responsible for managing sales information, help the business make data driven decisions and drive sales efficiency across our Urban Traffic division. This is a hybrid working role with a requirement to travel to our Bescot depot on occasion, as well as weekly travel to other customer sites and depots across the UK. What you'll do: Act as the primary point of contact for assigned clients and local authority accounts. Develop and implement account plans, identifying growth opportunities and new work streams. Monitor project progress, ensuring milestones and budgets are...

Helpdesk Supervisor - Facilities Management Location: Central London Salary: Up to 45,000 + Hybrid working Contract: Monday - Friday: 8am - 5pm + overtime The Opportunity Are you a customer service professional with a passion for operational excellence? We are seeking a Helpdesk Supervisor to lead the frontline service delivery for one of the UK's most prestigious multi-use developments. This is not a standard helpdesk role. You will be overseeing a fast-paced hub that supports a diverse ecosystem of high-end residential units, retail spaces, and corporate offices. We need a leader who can balance the nuances of different stakeholder needs while ensuring our technical teams are deployed with precision. The Role As the Helpdesk Supervisor, you will be the engine room of our facilities management delivery. You will lead, mentor, and motivate a team of coordinators to ensure every service request-from a leak in a luxury apartment to a power failure in a retail...

Sales Account Manager Sector: Construction / Passive Fire Protection Location: Chester/Cheshire About the Role We are seeking an energetic, commercially driven Sales Account Manager to join our growing team within the construction and passive fire protection sector. This role focuses on building and developing existing client relationships while actively identifying and converting new commercial opportunities. The ideal candidate will thrive in a fast-paced environment, enjoy engaging with contractors and stakeholders, and have the confidence to manage both inbound enquiries and outbound business development activity. Key Responsibilities Account Management & Relationship Development Manage and grow a portfolio of existing contractor, developer, and client accounts. Build long-term, trusted relationships across site managers, procurement teams, and commercial leads. Identify upselling and cross-selling opportunities within existing accounts. Conduct...