Plymouth City Council is committed to providing access, aids, adaptations and alternatives wherever possible and reasonable adjustments to enable people with disabilities to fulfil the criteria for, and undertake the duties of its' jobs. To deliver an excellent, customer focussed front line service in writing, online, in person and over the phone actively taking ownership of issues and seeing them through to resolution Key Customer Advisor Accountabilities & Key Measures Role Outcomes Deal with enquiries, providing advice and guidance to customers (30%) Check applications, consider evidence, make decisions and produce documents based on set criteria (30%) Take ownership of issues and see through to a resolution for customers, keeping them informed as required. (30%) Maintain an awareness of changes to guidance and local policies/procedures Communicate with customers in a variety of ways (including face to face, online, over the phone)...

The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. This role is based in Liverpool City Centre. On completion of probation period, the successful candidate will be able to work a hybrid model, with some days in the office and some days working from home. Candidates must have the Right to Work in the UK and be living in the UK to be considered for this role. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work...

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 - Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 - There is an abundance of fantastic graduate opportunities, and a candidate driven marketplace means that you're in a stronger position than ever before to take advantage of them. Fact Number 3 - If you keep reading, it could be one of the best career decisions you ever make. At Pareto, we have range of entry level graduate schemes where we deliver award winning training and you reap the benefits. Excellent growth potential and support networks, as well as fantastic packages and flexible, remote working options are all on offer. If you're a relationship builder looking to launch a lucrative career rooted in a commercial, B2B setting, with excellent scope to develop professionally, joining companies with top tier...

Sales Account Manager (Clubs) Location: West Midlands Salary: Competitive Vacancy Type: Permanent Our Company Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026. Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally...

Single Homeless Project has an opportunity for an IT Helpdesk Officer to join and work in our team in Kings Cross but you will be based across all of London. You will join us on a full-time, permanent basis working 37.5 hours and in return, you will receive a competitive salary starting at £29,029 and rising incrementally to £31,146.38 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to...

Customer Service & Business Administrator Are you a highly organized professional who thrives on streamlining operations and delivering excellence? We are seeking a dedicated Customer Service & Business Administrator to join our team. In this pivotal role, you will be the backbone of our operational efficiency, ensuring that our processes remain accurate, compliant, and supportive of our overarching business goals. Responsibilities Manage end-to-end administrative workflows, including the precise processing of purchase and sales invoices. Uphold the integrity of our ISO 9001 quality management system by meticulously maintaining customer and supplier records. Coordinate the seamless processing of quotes and orders across our maintenance, repair, hire, and training divisions. Act as a primary point of contact for technical inquiries, ensuring timely and effective resolutions for our clients. Facilitate operational logistics, including organizing engineer visits,...

Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool...

Partnership Senior Account Manager Reference: (phone number removed) Umbrella Rate: £35.93/hr (Inside IR35) Do you have a background working within the sports or motorsport sponsorship industry, with experience in managing top tier or title partnerships? Step into the exciting world of motorsport and take your career to new heights with this incredible opportunity as a Partnership Senior Account Manager. This role offers the chance to work within a dynamic and innovative environment, contributing to the success of one of the most prestigious motorsport teams. You ll have the opportunity to collaborate with leading commercial partners, drive impactful campaigns, and immerse yourself in the thrilling atmosphere of global motorsport events. If you re passionate about partnerships, strategy, and delivering exceptional results, this is the role for you. What You Will Do: • Manage and activate commercial partnerships, ensuring successful delivery of marketing,...

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the...

Senior Customer Care Coordinator Location: Livingston Permanent, Full-Time (Mon-Fri 9-5) Salary from £29,000 DOE ASAP Start Office Angels are delighted to be recruiting for a fantastic opportunity with a well-established housebuilder for an experienced Senior Customer Care Coordinator . About the role This is a key position within the Customer Care team, where you'll play a vital role in delivering a first-class post-completion experience to homeowners. As a senior member of the team, you'll be trusted to handle more complex cases, support colleagues, and step in for escalations when required. You'll work closely with the Head of Customer Care, helping to drive service standards, improve processes, and ensure everything runs smoothly day to day. What you'll be doing Managing escalated complaints and complex customer issues through to resolution Supporting the wider Customer Care team with workload coordination Building strong relationships...

Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots...

Job Description: Job Purpose ICE Data Services, a leading provider of financial market data, is looking for a dynamic Client Support Specialist to join our fast-growing team.  This position is an integral part of our global front line customer support team focused on providing a high level of technical support and customer services to ICE Data Services clients.   An ideal candidate will combine strong technical expertise with proven client-facing experience, along with a background or demonstrated interest in financial markets. In this role, the individual will partner with global clients and collaborate closely with our international client support teams on a broad range of tasks essential to deliver exceptional service and solutions. By being based in London, the candidate will play a pivotal role in strengthening our presence in the region, enabling closer engagement with European clients, providing timely support to sales teams, and fostering stronger connections with key...