As a Customer Service Team Leader, you will play a key role in delivering an outstanding customer experience while leading and supporting a team of Customer Service Advisors. This is a hands-on leadership role, where you will balance team management responsibilities with active participation in customer interactions. Approximately 65% of your time will be spent handling customer calls, ensuring service excellence and supporting operational demand, while 35% will focus on team leadership, including coaching, performance management, and driving continuous improvement. You will oversee daily team performance, ensuring that quality, compliance, and service standards are consistently met. Leading by example, you will motivate and develop your team, fostering a positive, high-performing environment. This is an office-based position located in our Clonakilty office. Salary: €32,166 per annum Hours: 37 hours per week Job title: Team Leader - Customer Service - Clonakilty Job...