Got a gift for connecting with people? You could be our next quick thinking Customer Service Adviser. We need someone special to make every interaction with our customers count. About the role We're looking for a dedicated Customer Service Adviser to handle customer calls and deliver exceptional support to our valued customers. In this role, you’ll be the first point of contact, providing answers to inquiries, troubleshooting problems, and ensuring customer satisfaction. What makes you just right for us? We need a people person who genuinely loves interacting with others. When it comes to customers, you’ll be warm and empathetic while bringing a reassuring calm to customers when they need to talk to us. As you’ll receive a wide range of queries from a wide range of customers, you’ll be adaptable, flexible and able to put yourself in their shoes. You’ll be the first point of contact for many of our customers, and a vital part of who we are and how our customers see...

Housing Repairs and Maintenance Contact Centre Manager An exciting opportunity for an experienced contact centre leader to manage high-volume repairs and maintenance customer services, driving performance, quality, compliance and customer satisfaction within a fast-paced environment. If you’ve also worked in the following roles, we’d also like to hear from you: Contact Centre Operations Manager, Customer Services Manager, Repairs Customer Services Manager, Call Centre Manager   This position is known within the organisation as an Interim Repairs Contact Centre Manager   KEY REQUIREMENT: Candidates must have previous Contact Centre Management Experience, ideally from Housing / Local Authority environments managing Property Repairs and Maintenance Enquiries   SALARY: circa. £64,000 per annum         LOCATION: Hybrid Working (2 – 3 Days in the Office per Week) JOB TYPE: 12 Month Full-Time, Interim Contract...