Job Type: Permanent Build a brilliant future with Hiscox   About us: As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to...

Facilities Assistant Watford 14.23 per hour, 37.5 per week, Monday to Friday, 7:30 to 16:00 We're currently recruiting a dedicated Facilities Assistant to help ensure the smooth running of the operations in 14forty on a full time basis. This role will require you to work upon the reception of a corporate workplace, along with dealing with all incoming calls and forwarding to the appropriate team. Other duties will also include meeting room bookings, setting up meeting rooms for following day, cleaning of meeting rooms at the end of the day and collating data. Could you bring your spark to 14forty? Here's what you need to know before applying: Key Accountabilities To be polite, professional and friendly with all customers, clients and colleagues; ensuring the highest level of customer experience. Taking ownership of all situations by demonstrating a can-do attitude towards individual customer or client requests striving to exceeding customer expectations....

Title: Receptionist Location: Chelmsford Salary: £25,000 - £27,000 Days/ Hour of work: Monday - Friday, 08:45 - 17:15 The business Are you a friendly and organised individual with a passion for providing exceptional service? If so, we have the perfect opportunity for you! We are looking for a cheerful and professional Receptionist to be the welcoming face of our company. This role is vital in creating a warm and inviting atmosphere for our visitors and supporting the teams with various administrative tasks. Benefits On-site parking 25 days holiday, plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Monthly company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing in-house training Responsibilities Answer incoming calls and direct them to the correct department. Act as the...

Customer Service Central Leeds 24,785 per annum Monday - Friday 9:00am - 5:30pm Hybrid working available after probation We're looking for a proactive and customer focused individual looking to join our growing Customer Service team in Central Leeds. This role plays a key part in supporting our Case Handlers with their day to day workload while delivering a high standard of service to customers and third parties. This is an excellent opportunity for someone looking to move from a retail or hospitality background into an office based career, where strong communication skills, organisation, and customer service experience are highly valued. The Role You'll act as a central point of support, ensuring cases progress smoothly and customers receive timely, professional communication. Key responsibilities include: Supporting Case Handlers with customer service tasks Liaising with customers, third parties, and internal teams via phone and email Making welcome calls to new...

Job Title : Account Manager (30 Hours) Location : Harrogate Salary : £13.00 per hour Hours : 30 hours per week, Monday - Friday (flexible) Looking for a role where no two days are the same? Want to be part of a friendly, fast paced team where your contribution actually matters? This could be just what you're after. We're working with an established business in Harrogate that's on the lookout for an Account Manager to take ownership of customer relationships while supporting the smooth day to day running of operations. If you're organised, people focused and love building strong client relationships, you'll fit right in. Your duties as Account Manager: Acting as the main point of contact for customers, handling queries, orders and ongoing account activity Proactively managing accounts to ensure high levels of customer satisfaction, retention and repeat business Identifying opportunities to upsell and cross sell products and services Conducting regular customer check ins to...

Title: Receptionist Location: Chelmsford Salary: 25,000 - 27,000 Days/ Hour of work: Monday - Friday, 08:45 - 17:15 The business Are you a friendly and organised individual with a passion for providing exceptional service? If so, we have the perfect opportunity for you! We are looking for a cheerful and professional Receptionist to be the welcoming face of our company. This role is vital in creating a warm and inviting atmosphere for our visitors and supporting the teams with various administrative tasks. Benefits On-site parking 25 days holiday, plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Monthly company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing in-house training Responsibilities Answer incoming calls and direct them to the correct department. Act as...

German Speaking Customer Service Advisor Salary: 35,000 per annum Location: Edinburgh or Glasgow Contract: Permanent, Full Time We're currently recruiting for a German Speaking Customer Service Advisor to join a well established, international organisation on a permanent basis. This is an excellent opportunity for someone who is passionate about delivering high quality customer support and wants to build a long term career within a supportive and professional environment. The Role As a German Speaking Customer Service Advisor, you will be responsible for providing exceptional service to German speaking customers, acting as a key point of contact and ensuring all queries are handled efficiently and professionally. Key responsibilities will include: Handling customer enquiries via phone, email, and digital channels in German and English Resolving queries promptly while maintaining excellent service standards Managing customer records accurately and confidentially Liaising with...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Technical Programme Manager - People Services! Are you ready to embark on an exciting journey in the world of IT Service Management? Our client, a leading organization in the Financial Services and Insurance sector, is seeking a motivated and detail-oriented IT Service Transition Analyst to join their dynamic team for a 6-month temporary contract. This is your chance to grow your skills and make a real impact in a highly regulated environment! Role: IT Service Transaction Analyst Duration: 6 Months Location: Edinburgh or Glasgow (4 Days in...

Job Description - Receptionist & Office Coordinator Reports To - HR Director, EMEA Location - Tottenham court road (full time in the office) Employment Status - Full Time Salary - 38-45k Hours - 9.00am - 5.00pm Job Summary Smooth processes and systems are key to organisational success. We are looking for someone with a strong client focus, excellent organisational skills and a personable disposition to support front-of-house and office operations. This role provides reliable and efficient support across reception and office coordination, with elements of administrative duties that also support the HR function within the London office. The successful candidate will thrive in a fast-paced environment, adapt easily to changing priorities, and contribute to a positive, inclusive workplace culture. Key Responsibilities Office Coordinator / Reception Duties Deal with general office facilities matters and office queries, working closely with the HR team...

Position: Customer Service Coordinator Location: Gillingham Contract Type: Temporary Hours: Monday - Friday, 8:30am - 5:00pm, Office Based Start: ASAP Hourly Rate: 14.00 - 15.00 Are you a friendly and organized individual with a passion for customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity just for you! What You'll Do: As our Customer Service Coordinator, you will be the first point of contact for our valued customers. Your role will be crucial in ensuring smooth communication and excellent service delivery. Here's what you can expect: Respond to Inquiries: Handle customer inquiries via phone and email with a professional demeanour Order Management: Process customer orders accurately and efficiently, ensuring a seamless experience from start to finish Problem Solving: Address customer issues and complaints with a positive attitude, finding solutions that leave customers...