Join Our Team as a Customer Service Representative! Location: Knowsley Salary: 12.71 - 12.82 per hour Hours: Full-time (9am-5:30pm) or Part-time (9am-2pm) Duration: 3 months Are you a people person with a passion for customer service? Do you thrive in a fast paced environment where your contributions truly matter? If so, we want you to be a part of our dynamic team as a Customer Service Representative! Key Duties and Responsibilities: In this role, you will play a vital part in supporting our sales process. Your key responsibilities will include: Tracking & Reporting: - Log all calls and customer interactions in our CRM system or Excel - Provide feedback on lead quality and customer responses - Meet or exceed daily/weekly call and conversion targets Collaboration: - Work closely with the Sales Teams to share generated leads - Communicate customer insights to enhance outreach strategies Order Processing Management: - Accurately input new orders...

Customer Service Advisor Location: Liverpool Salary: 25,000 Contract: Full time, Permanent Hours: Monday to Friday 9am till 5pm (no weekends or late evenings) My client based in Liverpool City Centre is looking to recruit Customer Service advisors to work on an inbound Customer Service campaign. The hours of work are Monday - Friday, 9am - 5pm (no evenings or weekends). The role will be highly inbound bias however there will, on occasion be the requirement to make outbound calls, following up on inbound / online enquiries through multiple channels. Working in a fun and vibrant contact centre environment, you will be tasked with: Taking inbound calls, emails or messages dealing with a variety of customer service queries Accurate recording of information onto a live system Resolution of customer enquiries (oral and written) based on competent working knowledge Query handling in response to customer requests with the support of clear information and...