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a2dominion
18 Sep, 2026
Permanent Contract
Contact Centre Manager - Housing
£65,826 yearly
a2dominion Hybrid (Ealing, West London)
Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital)   SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday...
LR
24 Sep, 2026
Permanent
Event Account Manager
Live Recruitment Leicester, UK
Office based Mobile showrooms, immersive product launches, exhibitions fabricated in-house by the same team that pitches them. A client base of major global brands across automotive, healthcare and food and drink. And an Event Account Manager role with a warm book of accounts from day one. - Quarterly profit-share scheme on top of your base - Work with major global brands across diverse sectors - Proven progression within a growing commercial team - Holiday buy-back scheme to top up your leave - 22 days holiday plus bank holidays The Company This is a boutique, award-winning brand experience agency delivering roadshows, exhibitions, hospitality, fabrication, AV and corporate events for clients across automotive, construction, food and drink, healthcare and more. With in-house operations, production and fabrication teams all under one roof, they build and run the events themselves. The business is profitable, growing, and an Event Account Manager who comes in...
LR
19 Sep, 2026
Permanent
Senior Executive / Junior Account Manager - Events & Ticketing
Live Recruitment London, UK
Hybrid working: 3 days in office Formula 1 global ticketing, premium guest management across MotoGP, football, eSports and music, and blue-chip client accounts that are household names in motorsport. An Events Ticketing & Guest Management Junior Account Manager role with hybrid working and a sports agency portfolio that takes years to build elsewhere. - Formula 1 and major sports properties on your CV - Hybrid working, 3 days office and 2 from home - Hands-on partner-led leadership with a collaborative culture - Blue-chip client exposure across motorsport, football, eSports and music The Company This is a mid-size sports and lifestyle agency working across sponsorship, brand experience and ticketing for global blue-chip clients. Their portfolio spans Formula 1, MotoGP, Formula E, football, eSports and music, and their client relationships are long-standing and high-trust. The Partnership Operations team sits as a centralised function covering ticketing, guest...
Search Consultancy Ltd
10 Sep, 2026
Permanent
Account Manager
Search Consultancy Ltd Elland, UK
Account Manager West Yorkshire Salary - circa 32,000 Per Annum Full Time Are you an experienced Account Manager, Strategic Account Manager or Business Development professional who enjoys building long-term client relationships while identifying opportunities to grow revenue? We're currently working with a well-established organisation that is looking to appoint a Strategic Account Manager to join its Client Services team. This is a key commercial role, with responsibility for managing and developing existing client relationships while identifying opportunities for upselling, cross-selling, renewals and new business growth. THE ROLE As Strategic Account Manager, you will become a key point of contact for a portfolio of clients, developing trusted relationships with senior stakeholders and ensuring they receive a consistently high level of service. You will be responsible for understanding client needs, identifying opportunities to increase account value and...
ABM
29 Aug, 2026
Full Time
Customer Service Officer
ABM Glasgow, UK
LOCATION: The Forge SHIFT PATTERN: 5 days over 7, 40 hours per week PAY RATE: £13.09 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  recruitment@abm.com . We're here to help! Job Purpose:  The Customer Service Officer is responsible for providing a welcoming, professional and high-quality customer service experience to all visitors, retailers and stakeholders within the shopping centre.  The role acts as a key point of contact for customers, assisting with enquiries, providing information about the centre and its facilities, supporting centre promotions and events, and helping to ensure that visitors have a positive and enjoyable...
Mundipharma
29 Sep, 2026
Full Time
Key Account Manager
Mundipharma Great Britain, United Kingdom
Key Account Manager, Infectious Diseases Location: United Kingdom- Covering South West/ South Central (Oxford, Southampton, Bristol, Swindon) Department: Commercial / Sales Job Type: Permanent Reports to: Sales Lead Join us and make a difference when it matters most! At Napp, we are committed to improving patient outcomes through innovation, partnership, and scientific excellence. We work collaboratively with healthcare professionals, NHS stakeholders, and healthcare organizations to ensure patients have access to high-quality treatments and care. We foster an inclusive and empowering environment where individuals can grow, contribute, and make a meaningful impact on healthcare delivery. Role Summary As a Key Account Manager, you will play a pivotal role in delivering Napp's commercial objectives by driving the uptake of promoted brands across a designated geographical territory. Through strategic account management, customer engagement, and cross-functional...
AP
26 Sep, 2026
Permanent
Account Manager Energy from Waste Servicing
Astute People Nottingham, UK
Astute's Power team is partnering with a leading Energy from Waste company to recruit an Account Manager for its servicing division for a hybrid role, working from home with travel to UK sites as required. The Account Manager role comes with a starting salary of up to 75,000 + car allowance + benefits. If you are degree qualified, with experience in service sales and project management, ideally within the Energy from Waste industry, then submit your CV to apply today. Responsibilities and duties of the Account Manager role Reporting to the Group Lead Account Manager you will: Develop and maintain strong relationships with assigned customers, acting as the primary point of contact for service-related activities. Drive sales across mechanical retrofit projects, MRO services, spare parts and digital service solutions, identifying opportunities to increase customer share-of-wallet. Identify and develop new business opportunities through customer visits, presentations,...
Randstad Construction and Property
24 Sep, 2026
Permanent
Water Hygeine Account Manager
Randstad Construction and Property Durham, UK
Randstad is currently partnering with one of the UK's fastest-growing, private equity-backed safety and compliance consultancies. Following continuous expansion and strategic acquisition, they are looking to appoint an experienced Water Hygiene Account Manager to lead, develop, and expand a dedicated portfolio of regional and national accounts. This is a key commercial and technical role for a high-performing account manager who wants to step away from transactional sales and take true commercial ownership of blue-chip client portfolios across commercial, public sector, and healthcare estates. Why Join This Business? The water hygiene division is led by an industry-renowned former client lead and is positioned for explosive growth as the business transitions into multidisciplinary regional hubs. Because the business provides complete building compliance (including asbestos, air hygiene, fire safety, and occupational health), account managers have warm, pre-approved avenues to...
Office Angels
23 Sep, 2026
Temporary
Temporary Customer Service Administrator
Office Angels Glasgow, UK
Temporary Customer Service Administrator Glasgow City Centre 13.50 per hour Full-Time Monday to Friday 8:30am - 5:00pm Immediate Start Temporary Assignment 4 Weeks Initially with Potential for Extension The Role Office Angels are delighted to be recruiting on behalf of our client for a Temporary Customer Service Administrator to join their friendly team based in Glasgow City Centre. This is a fantastic temporary opportunity for someone who enjoys working with customers and thrives in a busy office environment. You'll be supporting customers with general enquiries while providing administrative assistance to the wider team. Key Responsibilities Answering incoming calls and responding to customer emails in a professional and friendly manner Assisting customers with order status updates and delivery tracking enquiries Providing guidance and support to customers placing orders through the company website Offering product information and liaising with...
Sytner
23 Sep, 2026
Permanent
Land Rover Customer Service Manager
Sytner Knutsford WA16, UK
Customer Service Manager At Land Rover Knutsford, we believe that great customer experiences do not happen by accident. They happen when passionate people, great leadership and high standards come together. We are an award-winning business with a proven track record of delivering an upper-quartile customer experience, and we are looking for an ambitious, energetic and customer-focused Customer Service Manager to help us continue raising the bar. Reporting directly to the Service Manager, you will take ownership of our front-of-house operation and Service Advisor team, while playing a key role in driving the financial performance of the department. This is an opportunity to join a high-performing team and make a real impact developing people, driving performance and ensuring every customer receives an experience that reflects the standards of a modern luxury brand. What you will be doing Lead, coach and inspire our Service Advisors, creating a high-performing and...
ECS Resource Group Ltd
22 Sep, 2026
Permanent
2nd line Service Desk Team Leader
ECS Resource Group Ltd Shirley, Solihull, UK
2nd line Service Desk Team Leader Solihull, West Midlands 40,000 + 20% Shift Allowance ( 48,000 OTE) Permanent 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service Desk Shift Manager, you'll be responsible for the day-to-day operational management of a technical support team, ensuring service levels are achieved and customer expectations are exceeded. Alongside your leadership responsibilities, you'll act as a senior technical escalation point, supporting engineers with complex incidents and helping drive continuous improvement across the service desk. Key Responsibilities...
Adecco
22 Sep, 2026
Permanent
Customer Care Expert
Adecco Ipswich, UK
Customer Care Advisor - Ipswich - 32,000 Our client, a leading name in their industry are currently looking to recruit for their Customer Care team. This is a brilliant company with clear progression opportunities looking for people with excellent customer service skills to look after their Hire desk! Salary : 32,000 Hours : 07:30am-17:00pm (Monday-Friday) Benefits :23 Days holiday + Bank Holidays, Birthday day off, Enhanced Maternity/Paternity leave, Cycle to work scheme and much more! The role: Operating within the Customer Care team you will be responding to incoming calls and emails from customers, advising them on the companies products and services. Process orders on the companies in house system. Liaise with internal departments like sales and transport to arrange smooth and timely delivery to customers. Manage customer accounts and maintain customer relationships, escalating any issues to Management. Take incoming calls relating to breakdowns, log jobs on...
Pr
22 Sep, 2026
Permanent
Senior Account Manager
Proman Stretford, Manchester, UK
Senior Account Manager Trafford Park £32,000 + Bonus 8am-4.30pm About Us: We are a global recruitment company supplying temporary, contract and permanent workers to our clients. In the UK we employ 130+ people across 17 locations who support in the placement of around 4000 people per week. We are in a phase of rapid growth and expansion/ This role is a new position within the business, and we want to work with and develop great people who advocate our culture, our values, and deliver exceptional performance. We know that our people are our greatest strength in achieving our goals, and we understand how competitive the recruitment market is, so we do things differently here and truly value our people and our culture. About the role: Manage a national account covering 40+ sites, ensuring exceptional service delivery across all locations. Oversee and support the account managers with the day-to-day activities. Build and maintain strong relationships with key...
Office Angels
20 Sep, 2026
Permanent
Operations Coordinator
Office Angels Wincanton, UK
Do you currently work within administration, operations or warehousing? Looking for a new challenge and a new role where you can develop and grow your career? This is a fantastic opportunity to step into a newly created role where you will learn every area of the business, be involved in business improvement and where your hard work and dedication could mean you can quickly develop into a management position! Job Title: Operations Coordinator Salary: 35,000 - 40,000 DOE Location: Wincanton Hours: Full time (37.5 hours per week, Monday to Friday) hours could be flexible for the right person Benefits: 25 days holiday, free parking, contributory pension Company: A local engineering firm who manufacture and resell their products. A small team of who are all committed to quality and service ensuring their product meets the demanding needs of the customer. Role: This is a newly created role and an exciting opportunity to join the company at a time of growth. You will...
SR
19 Sep, 2026
Permanent
Recruitment Account Manager
Staffline Recruitment Limited Sheffield, UK
Permanent - Full Time - On-Site Salary: Up to £32,000 per annum + bonus You're all about process, pace and delivering excellence. Relationship building, problem solving and continuous improvement are what motivate you at work If these ring true for you and you want to stretch your career in recruitment, come and show us what you can do at Staffline . The Opportunity Here is your chance to join the largest recruitment business in the UK as an Recruitment Account Manager. In this role you will supply temporary workers to our clients multiple incredibly successful automotive operations, based out of our site in Thorncliffe, Sheffield. To thrive in this role, you'll be customer and client focused, committed to providing the best possible service and a natural problem solver. Experience in an on-site recruitment environment would be great but is by no means essential. If you have transferrable skills, we can train you on all the elements you need to be...
pL
18 Sep, 2026
Permanent
Customer Service Agent
proAV Limited Englefield Green, UK
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per...
Enmase Group
16 Sep, 2026
Permanent
Customer Service Advisor
Enmase Group Cheltenham, UK
Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key...
Office Angels
16 Sep, 2026
Temporary
Temporary Customer Service Administrator
Office Angels Aberdeenshire, UK
Customer Service Administrator (Temporary) Aberdeen Full-Time Temporary Role Monday to Friday, 7:30am - 5:00pm Pay rate: 13.50 per hour Are you someone who enjoys helping people, keeping organised and being at the heart of a busy operation? We're looking for a friendly and proactive Customer Service Administrator to join our client's team in Aberdeen on a temporary basis. This is a varied and fast-paced role. You'll be the first point of contact for customers, helping them arrange vehicle bookings, answering enquiries and ensuring they receive a positive experience from start to finish. If you're a confident communicator who thrives in a busy environment and enjoys building rapport with customers, we'd love to hear from you. The Role As a Customer Service Administrator, you'll play a key role in keeping the day-to-day operation running smoothly. From answering incoming calls and scheduling vehicle appointments to updating records and supporting the wider team, you'll...
Capita
15 Sep, 2026
Full Time
Contact Centre Operations Lead
Capita Great Britain, United Kingdom
The Contact Centre Operational Lead will be responsible for designing, mobilising and operating the Contact Centre as a core enabling capability across the BPS service model. Job title: Contact Centre Operations Lead Job Description: The Contact Centre Operational Lead will be responsible for designing, mobilising and operating the Contact Centre as a core enabling capability across the BPS service model.  Responsibilities Owns the design, mobilisation and ongoing operation of the Contact Centre operating model, Leads the development of the Contact Centre service blueprint, high-level and detailed operating model Defines how the Contact Centre will operate across voice, email, chat, service requests, virtual agents, automation-enabled journeys and assisted channels, ensuring a consistent experience for users and advisors. Works with technical, integration and operational teams to ensure the Contact Centre aligns with the Capita contact centre...
Office Angels
12 Sep, 2026
Permanent
Mayfair Receptionist
Office Angels London, UK
Reception & Client Experience Coordinator Mayfair Location: Mayfair, London About the Role We are seeking a polished, professional, and personable Reception & Client Experience Coordinator to join a prestigious serviced office environment in the heart of Mayfair. This is a fantastic opportunity for someone who thrives in a client-facing role and takes pride in delivering exceptional service. As the first point of contact for tenants and visitors, you will play a key role in creating a welcoming, professional, and five-star experience while supporting the smooth day-to-day operation of a luxury business centre. Key Responsibilities Front of House & Reception Deliver an exceptional client and visitor experience at all times. Welcome tenants and guests with a warm, professional, and friendly approach. Manage visitor arrivals and direct guests appropriately. Maintain a pristine, organised, and professional reception area. Handle incoming calls, take...
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