As a Customer Service Team Leader, you will play a key role in delivering an outstanding customer experience while leading and supporting a team of Customer Service Advisors. This is a hands-on leadership role, where you will balance team management responsibilities with active participation in customer interactions. Approximately 65% of your time will be spent handling customer calls, ensuring service excellence and supporting operational demand, while 35% will focus on team leadership, including coaching, performance management, and driving continuous improvement. You will oversee daily team performance, ensuring that quality, compliance, and service standards are consistently met. Leading by example, you will motivate and develop your team, fostering a positive, high-performing environment. This is an office-based position located in our Clonakilty office. Salary: €32,166 per annum Hours: 37 hours per week Job title: Team Leader - Customer Service - Clonakilty Job...

About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing...

Reception/Office Manager Location: Birmingham Hours: Monday - Friday, 08:00 - 17:00 Contract: 3 months potential to go perm Salary: 36- 42k DOE About the Role We are looking for a professional and proactive Reception/Office Manager to deliver an exceptional workplace experience while ensuring the smooth day-to-day running of office operations. This is a varied, hands-on role combining reception, facilities management, and office coordination. You will be the face of the business, providing a warm welcome to visitors while acting as the operational backbone of the workplace. You'll play a key part in maintaining high standards across both hard and soft FM services, ensuring compliance, safety, and outstanding service delivery at all times. Key Responsibilities Facilities Management Support delivery of both hard and soft FM services Assist with Planned Preventative Maintenance (PPM) and reactive maintenance Ensure compliance with health, safety, environmental and legislative...

Account Executive Location: Grays, Essex Hours: Monday to Friday, 9:00am - 5:00pm Salary: 36,750 per annum Benefits: 20 days + bank holidays, pension scheme and on site parking We are seeking a proactive and customer focused Account Executive to join our client's busy Customer Services team. Reporting to the Customer Services Manager, you will play a key role in delivering an exceptional customer experience while supporting operational efficiency across the business. This is an excellent opportunity for someone with strong customer service experience who thrives in a fast paced environment and enjoys building relationships and solving problems. Key Responsibilities Handle inbound calls, process orders, and respond to customer enquiries via a case management system Perform general administrative duties and support day-to-day operations Maintain accurate customer records and ensure all information is up to date Identify opportunities to upsell and support...

Wholesale Account Manager - USA Hybrid London / Essex Up to 55,000 + Bonus + Benefits Ready to put a growing British fashion brand on the map across America? We're looking for a commercially savvy, relationship-building, opportunity-spotting Wholesale Account Manager to lead our growth across the USA. This isn't a role for someone who wants to simply manage existing accounts. We're looking for someone who gets a buzz from opening doors, winning new business, nurturing key partnerships and spotting opportunities before everyone else does. You'll join a fast-growing, female-founded fashion business that's built a loyal global following through confidence-boosting collections, an engaged community, and a genuine commitment to inclusivity. With ambitious plans for US expansion, you'll play a pivotal role in the next stage of our wholesale journey. What you'll be doing You'll take ownership of wholesale growth across the US market, balancing strategic account development with...

Wholesale Account Manager - USA Hybrid London / Essex Up to 55,000 + Bonus + Benefits Ready to put a growing British fashion brand on the map across America? We're looking for a commercially savvy, relationship-building, opportunity-spotting Wholesale Account Manager to lead our growth across the USA. This isn't a role for someone who wants to simply manage existing accounts. We're looking for someone who gets a buzz from opening doors, winning new business, nurturing key partnerships and spotting opportunities before everyone else does. You'll join a fast-growing, female-founded fashion business that's built a loyal global following through confidence-boosting collections, an engaged community, and a genuine commitment to inclusivity. With ambitious plans for US expansion, you'll play a pivotal role in the next stage of our wholesale journey. What you'll be doing You'll take ownership of wholesale growth across the US market, balancing strategic account development with...

Job Title: Sales Account Manager Location: East Grinstead Salary: 30K Hours: Monday - Friday, 37.5 hours per week - full time onsite The Role We are seeking a driven and customer-focused Sales Account Manager to join a busy and collaborative team on a 12-month fixed term basis. In this role, you will be responsible for managing and developing a portfolio of customer accounts, ensuring high levels of service delivery and supporting business growth. You will build strong relationships with clients, understand their needs, and coordinate internal teams to meet customer expectations effectively. Key Responsibilities Build and maintain strong, long-term relationships with customer accounts Manage daily account activity to ensure smooth and efficient operations Ensure customer requirements are understood and consistently met Monitor and manage stock commitments with customers, ensuring timely uptake Collaborate with internal stakeholders to deliver a high standard of...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

Job Title: Front of House/Business Administrator Location: City Centre - Edinburgh Remuneration: 27,000 - 29,000 per annum DOE Contract Details: Permanent, Full Time based in office Working Hours: Rotational basis: 7:45 AM - 4:15 PM and 9:00 AM - 5:30 PM Responsibilities: Join our clients dynamic team as an FOH Business Administrator and play a key role in ensuring their Edinburgh office runs like clockwork! Your responsibilities will include: Reception Excellence: Answer incoming calls and emails professionally, greeting clients warmly and directing them efficiently to meeting rooms Meeting Management: Schedule and coordinate internal/external meetings using Office Tracker software. Prepare meeting spaces to high standards, ensuring refreshments are ready! Event Coordination: Assist in organising staff and client events, from setup to execution. Manage catering and ensure everything runs smoothly Support Staff: Provide tech support for remote staff,...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

National Account Manager Convenience & Impulse St Albans 4 days per week on-site Competitive salary + bonus + benefits I m working with a £100m food brand looking to recruit a National Account Manager into their Impulse team, managing a portfolio of key customers across the Convenience channel, including Booker, Spar and Forecourts. Operating in a big on trend category, as a category leader this is a great opportunity. This is a brilliant opportunity for an existing NAM or strong Key Account Manager who wants to take ownership of an exciting channel within a fast-moving, brand-led FMCG business. You ll be responsible for day-to-day customer management, building joint business plans, delivering promotional activity, and supporting the wider Impulse team in achieving their annual plans. The role is hands-on, commercially focused, and will involve working closely with customers and internal teams to drive availability, visibility, distribution, and growth. Key...

Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...

Position: Senior Customer Relationship Associate (Deputising for Manager) Location: Milton Park, Abingdon, Oxfordshire Salary: 35,000 per annum Our client is a leader in designing and manufacturing life-saving products, is seeking a Senior Customer Relationship Associate to join their Customer Relationship department. This hybrid role, reporting to the Pre-Sales Manager, offers a unique chance to contribute to the company's growth goals while enjoying the flexibility of working both from home and the office. As a Senior Customer Relationship Associate, you will be pivotal in ensuring the smooth operation of the customer relationship team. Your role will involve providing exceptional support to customers, acting as the first escalation point, and assisting with managerial responsibilities, particularly in the absence of the Manager. You will oversee day-to-day operations, ensuring high levels of service and efficiency, and address complex customer issues. Main...

SENIOR ACCOUNT MANAGER: We're seeking a relationship-driven Senior Account Manager to join a growing, premium hospitality and speciality food business. This is an exciting opportunity for a commercially minded individual with a passion for quality products to manage key client accounts and drive growth. Offering a 9-day fortnight, bonus potential and hybrid working, this role suits someone experienced in account management looking to thrive in a dynamic, fast-paced environment. SENIOR ACCOUNT MANAGER ROLE: Managing and growing a portfolio of wholesale hospitality accounts to drive sales, retention, and long-term partnerships Building and maintaining trusted relationships across cafés, restaurants, hotels, and wider hospitality partners as primary contact Delivering exceptional end-to-end customer experience, including onboarding, training, equipment setup, and ongoing support Identifying and driving growth opportunities through product sales, equipment solutions, training...

Role Overview The Workplace Experience Support Specialist plays a key role in delivering outstanding workplace and guest experiences. This position ensures colleagues and visitors have access to the spaces, services, and support they need to work safely, comfortably, and efficiently. Working flexibly across the office or from the One Team Hub, the role covers a wide range of responsibilities including front-of-house services, meeting and event support, workplace operations, compliance activities, and logistics. It offers a varied and dynamic environment, combining elements traditionally delivered by multiple teams. Key Responsibilities Customer Experience & Guest Services Provide a high-quality, concierge-style service to colleagues and visitors Support reception and welcome teams as required Manage visitor access, including badge handling and security procedures such as tailgating prevention Work closely with the Workplace Experience Manager on access control, safety,...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Here is where you come in Working in our retail teams, you ll enhance Betfred customers experiences every single...

A leading specialist drinks wholesaler within the UK on-trade sector is expanding its presence across the South West. As part of this growth, there is an opportunity for a talented, well-connected On-Trade Account Manager to take on a brand-new role focused on driving new business with bars, pubs, restaurants and hotels across the region. This position is ideal for someone who thrives on hunting new opportunities, building strong relationships, and representing a market-leading drinks portfolio. The Role: Targeting and acquiring new on-trade accounts across the South West. Building a pipeline through proactive outreach and effective account management. Creating compelling sales pitches, leading negotiations and securing commercial agreements. Managing revenue, margin and distribution performance for your portfolio. Acting as the primary contact for customers, ensuring a smooth onboarding process and consistently high service levels. Liaising with internal teams...