You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability) A business growing fast enough to create opportunity, not so fast that it's chaos The chance to build a function your way, with...

Customer Service & Sales Executive Runcorn 25,000 - 30,000 depending on experience + other bens Our market-leading client is looking to secure the services of a new Customer Service & Sales Executive to join their team in Runcorn. Reporting to the Commercial Operations Manager, the Customer Service and Sales Executive will be responsible for the sales order process in relation to existing traditional customer sales including maintaining filing and accounting systems. You will manage customer enquiries and identify potential sales opportunities, escalating to Business Development Manager where relevant. Other duties of the Customer Service & Sales Executive role: Ensure that customer invoices are produced on the despatch of stock and that all relevant information required to ensure payment of the invoice is captured. Deal appropriately with customer complaints, manage, resolve and escalate as appropriate, as set out by the relevant internal...

Role Description This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and for the quality processing for Corporate / Retail Clients on behalf of FNZ. This means the following key requirements, The role holder will be responsible for a number of aspects of day-to-day processing and ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required.  High level of proficiency in both written and spoken business French is essential. The role holder will contribute to the service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service standards in accordance with clients’ KPIs. Specific Role Responsibilities Strategy Deliver...

Role Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our online platform. You’ll give a positive customer experience in each and every call, welcoming them in a professional manner. Opening hours are 8am – 9pm Monday – Friday and 8am – 6pm Saturday. There are both full and part time roles available. We offer a flexible working environment that allows team members to find a working pattern that suits their needs and empowers them to achieve their goals. Reports to:   Contact Centre Team Manager Team Responsibilities: At FNZ we live and breathe exceptional customer service and the team work collaboratively to ensure we deliver the experience our customers deserve....

Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve...

Customer Services Administrator / Sales Support Location: Rainham, Essex Salary: 26,000 per annum Hours: Monday - Friday 8.30am-5.00pm Job Type: Temp to Perm Please only apply for this role if you are available to start immediately on a temporary basis Our client is a well established and highly respected business based in Rainham, Essex. Due to continued growth, they are looking to recruit a Customer Services Administrator / Sales Support professional to join their team. This will be initially for a temporary period of 2 months, with the potential for the role to become permanent for the right candidate. This is a varied and busy role supporting the Customer Services and Sales teams. Reporting directly to the Commercial Manager, you'll play a key part in ensuring smooth day to day operations, providing excellent service to both clients and suppliers. Key Responsibilities Preparing and issuing client quotations Requesting pricing and quotations from...

Field Sales Account Manager phs Hygiene Location- Postcodes RG/BN/PO/SP/SO/GU What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering. You will also be required to manage customers' accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you'll be doing as a Field...

Job Title: Graduate Account Manager Location: Nottingham Salary: £30,000 plus uncapped bonus Job Type: Full-time, Permanent The Opportunity How does working for a rapidly growing business with a vibrant, supportive culture sound? If you're a graduate with a 2:1 degree, we have a role that builds your skills, rewards resilience, and offers significant long-term progression. Here's how the scheme looks: ? First year - Stage 1 Account Manager - Basic Salary - £30K 12+ months - Stage 2 Account Manager - Basic Salary - £35K 24+ months - Stage 3 Senior Account Manager - Basic Salary - £40K 36+ months - Stage 4 Account Partner - Basic Salary - £45K 48+ months - Stage 5 Senior Account Partner - Basic Salary - £50K & a company car The Impact You Will Have: Step into the fast-paced, dynamic world of logistics. You will become an expert in road, rail, sea, and air freight solutions, collaborating with global businesses to navigate the...

Account Executive Location: Motherwell (primarily based, with occasional travel to Bellshill) Working Pattern: Monday to Friday, 37.5 hours week Salary: £35,000 to £40,000 per annum, depending on experience MRD are working exclusively on a retained basis with Langdons to recruit this role. Do you have experience managing customer accounts within a fast-paced commercial environment? Are you confident in building strong client relationships while supporting sales growth and service delivery? If so, our Account Executive role could be the perfect opportunity for you! STEF Langdons are experiencing exciting growth, and we're looking for an Account Executive to join our team, supporting our Scotland region. This is a fantastic opportunity for someone looking to develop their career within a dynamic and customer-focused sales and operations environment. What we do: From fresh consignments to frozen goods, STEF Langdons has logistics covered. We deliver to almost any...

About The Role Field Sales Account Manager phs Hygiene Location- Bournemouth What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering. You will also be required to manage customers' accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you'll be doing as a Field...

Technical Account Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We have an exciting opportunity for a Technical Account Manager to join our team at Agrial Fresh Produce in Wigan, WN5 0LB. The permanent role of Technical Account Manager has become vacant due to internal promotions. The Technical Account is the key Technical contact for all our customers across the UK business. Customers includes the most popular food service restaurants in the UK, as well as key retailers and business to business company's. Most of our customer relationships have been built on long established, strong working relationships which we plan to continue to nurture and development. Working hours: Monday - Friday, 37.5 hours p/w, 8.30am - 5pm - but flexibility required around business needs. Pay: Up to £50,000 Main Responsibilities Create, build...

A well established, independent brewery with a strong reputation for quality and innovation is looking to strengthen its presence across Leeds. As part of this growth, there is an opportunity for a commercially driven Sales Account Manager to take ownership of a key territory, focused on growing distribution, visibility and sales across the on-trade This position is ideal for someone who thrives on winning new business, building long-term relationships, and bringing a premium beer portfolio to life across pubs, bars and hospitality-led accounts. The Role: Managing and developing a defined on-trade territory across Leeds and surrounding areas Driving new business wins while nurturing and growing existing independent free trade accounts Executing sales plans to deliver volume, value and distribution growth across the portfolio Activating brands through impactful POS, promotions and marketing-led campaigns Building commercial price plans and negotiating mutually...

About the Role An established UK residential property management organisation is on an ambitious journey to raise standards and redefine excellence across the sector. We're now looking for an experienced Account Manager to join their high-performing regional growth team and play a key role in strengthening client relationships and delivering sustainable growth. Role Overview As a key member of the Regional Growth Team, you will act as the main point of contact for a portfolio of high-value clients, including developers, resident management companies (RMCs) and freeholders. Your focus will be on building long-term partnerships, identifying organic growth opportunities, and ensuring service delivery consistently meets and exceeds client expectations. Key Responsibilities Build and maintain strong, trusted relationships with new and existing clients to drive sustainable growth Operate with a client-first mindset, holding regular structured meetings and face-to-face...

Job Type: Permanent Build a brilliant future with Hiscox   About us: As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to...

Adecco are currently supporting their client in recruiting for a Logistics Account Manager for their client based in Hungerford. Key Duties & Responsibilities: Manage the day-to-day operational performance of assigned customer accounts, ensuring service excellence and smooth logistics processes. Monitor inbound and outbound activity to ensure SLAs and KPIs are met, escalating issues where necessary. Build and maintain strong customer relationships, acting as the main point of contact for queries, issues, and service updates. Coordinate closely with internal teams, including warehouse and customer service, to ensure timely and accurate fulfilment of customer requirements. Prepare and issue accurate invoices in line with agreed customer rates and company procedures. Track order volumes and stock movements to support effective warehouse planning and resource allocation. Manage customer expectations by communicating proactively about delays, changes, or service...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: IT Service Desk Specialist/1st line support Location: Bristol 5 days on site Contract Type: 6 months - possibility for extension We're looking for an experienced IT Service Desk Specialist to join a busy Data Platforms team supporting Reporting and Analytics applications. This role will suit someone who enjoys working at the intersection of IT operations and the business - managing access, supporting applications, coordinating changes, and triaging incidents through the service desk. Key Responsibilities: Act as the first point...

Are you a people person with a knack for organisation? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you! Our client, a leading organisation in the utilities sector, is seeking a dedicated Customer Service/Scheduling Specialist to join their team in High Wycombe. What You'll Do: As a vital part of our client's operations, you will be the key connection between customers, engineers, and internal teams. Your role will focus on: Prioritising and processing customer queries and orders via phone and email. Arranging planned maintenance and small works by coordinating with engineers and customers. Ensuring all callouts are completed in line with client KPIs and internal SLAs. Investigating and resolving customer queries or complaints with patience and efficiency. Maintaining accurate customer records and invoicing through the CRM system. Supporting the engineering team with scheduling and diary management. What...

Customer Service Administrator Gainsborough (Office based) Monday - Friday (36.5 Hours per week) 8:30am – 5pm Monday to Thursday and 8:30am – 4pm Friday with 1 hour unpaid lunch Starting Salary - Circa £25,000 (rising annually & with development) At Marley, we're not just industry leaders - we're at the forefront of innovation, constantly pushing the boundaries of technology and investing in our people’s growth. We're part of Marshalls plc - the UK’s leading manufacturer of hard landscaping, building and roofing products. Our combined legacy and reputation have never been stronger! We have an exciting new opportunity for a Customer Service Administrator (known internally as Customer Service Advisor) to join our passionate team at our Gainsborough Site. This is a full-time, office-based role (five days per week). What you'll be doing: Building strong customer relationships and ensuring complete customer satisfaction Managing your customer caseload and working...

Jacob Grey have partnered with a long standing client to hire a new Helpdesk Support Administrator. This is a fantastic opportunity to develop a career in application support in an exciting, respected and growing company which truly puts its people first. Reporting to the help desk manager, your duties will include: Dealing with a wide range of external customer queries relating to our client's bespoke CRM software package which includes 15 varied modules (full training is provided on these modules) Guiding customers through anything from simple, quickly resolvable queries to offering more complex advice and solutions relating to specific modules Dealing with both 'teething problems' relating to new customers following implementation of the client's software, as well as legacy customers seeking guidance on specific modules Escalating queries and matters to other teams (e.g. upgrades to existing software) Liaising with the other members of the help desk team to resolve...