We are seeking a proactive and relationship-driven Customer Success Manager to join our client's growing team. Working within a small team of Customer Success Managers, you will play a key role in building lasting customer relationships, providing ongoing post-sale support and ensuring clients gain maximum value from the services provided. This is a varied role combining customer support, account management and relationship development, with opportunities to strengthen partnerships and contribute to business growth. Key Responsibilities Act as a key point of contact for customer enquiries, escalations and ongoing support, ensuring queries are resolved efficiently. Build and maintain strong, long-term relationships with customers and strategic partners, developing an understanding of their needs and objectives. Manage the customer onboarding process, delivering tailored training sessions, live demonstrations and feature walkthroughs. Conduct regular customer check-ins...

Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury. Key duties and responsibilities- Support and develop long-term relationships with customers and partners Act as the main point of contact for customers after the sale Guide customers through onboarding and into the start of their contract Provide training, demos and support to help customers use portals and tools effectively Monitor customer engagement and account activity to identify risks or opportunities Carry out regular check-ins to ensure customers remain satisfied Liaise with suppliers to support smooth service delivery Represent the customer voice internally and share feedback across the business Identify upsell, cross-sell and account growth opportunities Review customer success metrics such as usage, engagement and renewals Prepare reports and dashboards to track customer performance Maintain accurate customer and account data across systems...

Title: Receptionist Location: LE4 Salary: Competitive, depending on experience Hours: 40 hours per week (flexible hours available) Start Date: Immediate start preferred Parking: On-site parking available Reports to: Manager / Business Owner About the Company: We are a friendly, family-run business with a close-knit team and a down-to-earth culture. We pride ourselves on our supportive working environment, where everyone contributes and pulls together. As part of our continued growth, we're looking for a proactive and organised Receptionist to join our team and take responsibility for managing supplier payments, along with providing general admin support to the Manager. Administrative Support: Provide general administrative support to the Manager Answering the phones, main point of contact Putting invoices on the system Assist with filing, scanning, and data entry tasks Maintain supplier contact details and records Organise and maintain both digital...

Are you a recent graduate or early in your commercial career with an interest in science, healthcare and creative advertising? We are an award-winning, independent creative communications agency specialising in the pharmaceutical and healthcare sector, and we're looking for an ambitious Account Executive to join our growing team. BASIC SALARY: £26,000 - £27,000 BENEFITS: 25 Days Holiday & Bank Holidays, increasing with service Additional Christmas Closure Employee Ownership Trust benefits after 12 months, subject to company performance Performance-Related Bonus £500 - £1,000 Annual Training & Development Budget LOCATION: Windsor - initially office based while you learn the role, progressing to hybrid working typically 2-3 days per week in the office. COMMUTABLE LOCATIONS: Slough, Maidenhead, Bracknell, High Wycombe, Staines-upon-Thames, Egham, Ascot, Reading JOB DESCRIPTION: Account Executive - communications agency, pharmaceutical As our...

Corporate Receptionist Pay Rate : 13.00 - 14.00 per hour Location: Reading Job Type: Temporary Upon application for this role you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application We are currently recruiting for a professional and personable Corporate Receptionist to join a busy front-of-house team. This is a highly customer-focused role where you will be the first point of contact for visitors, clients and colleagues, ensuring a welcoming and professional experience at all times. This position is predominantly front-of-house and would suit someone who enjoys interacting with people, takes pride in their presentation, and thrives in a fast-paced environment. Key Responsibilities : Meeting and greeting visitors, clients and contractors in a professional and friendly manner Providing an exceptional front-of-house experience at all times Managing visitor sign-in procedures and issuing...

Customer Account Executive Greater Manchester £30,000 £35,000 per annum Company Car Permanent, Full-Time No Sales Targets Excellent Benefits £30,000 £35,000 salary Company car No sales targets £2,000 company bonus in December Annual salary review every April, with increases typically 3% 5% 31 days' holiday including bank holidays Workplace pension through NEST Travel expenses covered Accommodation paid for when required for business travel Free onsite parking Occupational health support Staff breakout area Two company events per year Training and ongoing development Genuine career progression opportunities Business closed on bank holidays Early finish every Friday The Opportunity We are looking for a confident, personable and customer-focused individual to join an established business in Greater Manchester in a varied Internal Sales and Customer Account position. This is not a heavily targeted sales role . Instead, you will focus on developing...