Job Description: Job Purpose The Systems Operations Analyst will provide immediate assistance (by phone) to traders, back office, support personnel and IT staff in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Systems Operations Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties.    The Systems Operations Analyst is not a typical NOC/helpdesk role—it is part of a highly specialized support organization that is responsible for the daily operations of multiple industry leading trading exchanges and clearing systems.  This is a customer-facing position that requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. The role requires a blend of general technical and business knowledge, as well as a comprehensive understanding of...

Audio Visual Helpdesk Engineer Officed Based Only £32,000 - £35,000 per annum 8:30am 5:00pm Monday Friday Full Time, Permanent Basingstoke Our client is a market leading IT equipment service provider. They are seeking the right individual who is passionate about IT equipment (camera systems, microphones, speakers & office access devices) how it works and how to problem solve. This role will heavily involve telephone support and remote access looking into hardware layouts/schematics working your way through a ticketing system (suitable for someone at 1st & 2nd line support). Background needed for this role: Strong understanding of AV Cabling, HDMI Signalling, IP Networks, Unified Communication platforms (Microsoft Teams, Google, Zoom) Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others. Good knowledge of Audio-Visual & Video Conferencing Experienced with supporting customers...

Hydrasun is a recognised market leader in the provision of integrated fluid transfer, power and control solutions. We support the global energy transition across oil & gas, renewables, industrial and marine sectors, delivering innovative, high-value solutions worldwide. We are now looking to appoint a high-calibre Sales & Key Account Development professional to drive revenue growth through strategic account management, new business development, and the conversion of high-value opportunities. This is a key commercial role focused on hunting, developing and expanding major customer relationships , while positioning Hydrasun s full product and service offering to maximise long-term value. Essential Experience, Qualifications and Competencies Clear, demonstrable experience in Sales, Key Account Development, Account Management or Business Development Strong track record of achieving and exceeding sales and revenue targets Highly effective business development (...

Description We are seeking an experienced and highly organised Customer Services Advisor whose skills can make a real difference in a social housing environment. We value your strong communication skills and attention to detail.The successful candidate will serve as the first point of contact for residents, contractors, and stakeholders, delivering excellent customer service while supporting the housing management team's day-to-day operations. This role is best suited to someone with previous experience within social housing, housing associations, or local authority environments who enjoys structured operational work rather than project-based assignments. Responsibilities Provide a professional front-line customer service experience via phone, email, letter, and in person. Manage and resolve a broad range of resident enquiries at the first point of contact Arrange appointments, coordinate access, and organise meetings Liaise with residents, Managers, contractors,...

We are seeking a collaborative leader ready to transform service desk operations. We're seeking a Service Desk Lead who can elevate support quality, be solution focused and importantly drive team excellence. This is your opportunity to impact how IT support is delivered across MND Association, moving from reactive incident management to intelligent, trend focused service improvement. Key Responsibilities Lead, develop and support a team of Support Analysts with clear coaching, performance management and professional development to build capability and maintain service excellence Identify trends, patterns and common problems within ticket data to recommend and implement resolutions, reducing ticket volume and preventing recurring issues Own and improve service quality standards, ensuring incidents and requests are resolved efficiently within agreed service levels and that users receive consistent, high-quality support Monitor and report on Service Desk activity and KPIs,...

Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM Working From Home What You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance...

Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM What You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance with data protection...

Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM Working From Home What You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance...

Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM Working From Home What You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance...

Job Opportunity: Customer Service Assistant (2 Vacancies) We are seeking two dedicated and organised Customer Service Assistants to join a global leader in the Clinical and Industrial sectors. This is a pivotal role managing key customer accounts across the UK, ensuring seamless communication and high-level service delivery. Role Overview Location: Basingstoke (Onsite presence 4 days a week). Workplace: Hybrid. Pay Rate: 15.00 per hour ( 27,000 salary equivalent). Contract: 10 months initially Hours: 37.5 hours per week. Shift Pattern: 09:00-17:00 (with a 45-minute break). Early Finish: 15:30 every Friday. Key Responsibilities Account Management: Oversee and update customer master data for auditing and data protection. Operations: Raise quotations, orders, and schedule agreements to meet agreed service levels Communication: Handle telephone enquiries, manage a shared mailbox, and maintain strong relationships with customers....

Role: Key Account Manager Location: West Midlands Contract Type: Permanent Hours: Monday - Friday - 8 hours - 60 min unpaid break Salary: from 50,000 - 60,000 depending on experience Competitive commission structure Must have a valid UK license Role Summary This role focuses on customer retention, relationship management, and sustainable growth across a portfolio of large, regulated-sector clients. The successful candidate will be an experienced Strategic Account Manager with a strong background in SaaS, digital workflow, and digitisation solutions, capable of engaging confidently with senior stakeholders and protecting and growing existing revenue streams. You will manage complex customer accounts where service delivery, commercial management, stakeholder engagement, and operational oversight are key to success. Key Responsibilities Customer Management Build and maintain strong relationships with senior stakeholders. Drive...

Our client is a leading specialist within the industrial flooring sector and is seeking an experienced Sales Account Manager to drive business growth and manage key customer relationships across the resin flooring market. This is an excellent opportunity for a commercially focused sales professional with strong industry knowledge and a proven track record within resin flooring systems. Key Responsibilities Develop and manage relationships with contractors, specifiers, architects, and end users Identify and secure new business opportunities within commercial and industrial sectors Maintain and grow existing accounts through excellent customer service and technical understanding Prepare quotations, proposals, and sales presentations Work closely with internal technical and operations teams to deliver successful project outcomes Monitor market trends, competitor activity, and industry developments Requirements Essential experience within resin flooring systems...

Flexibility Sales Account Manager Grade: 6.1 Salary: in the region of 50,000 plus annual bonus (20%), car/ allowance and other Veolia benefits Location: Hybrid - London Head office N1 9JY When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our enhanced company pension scheme Private Medical Insurance Company car or allowance 6,600 Per annum Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year,...

Sales Engineer - Scotland & Ireland Location: Field-based across Scotland & Ireland Salary: 45,000 + uncapped commission + company vehicle About the Company Our client is a leading specialist in precision measurement and metrology solutions , providing advanced equipment, software, and engineering services to a wide range of sectors including manufacturing, aerospace, automotive, and energy. The business is a trusted reseller and integration partner for major brands such as FARO, ROMER, PMT, Leica, and Aberlink , and is recognised for its expertise in portable and fixed coordinate measuring machines (CMMs), 3D scanners, laser trackers, and inspection software . With a dedicated demonstration and training facility, they deliver tailor-made metrology solutions supported by powerful software platforms including PolyWorks, Aberlink Inspect, PMT Inspect, and PCDmis , along with reverse engineering tools like WRAP, QuickSurface , and other leading...