Pre-course assessments and Planning: • Administer screeners, initial and diagnostics assessments for each learner, and subsequently develop and maintain tailored ILPs (inc. action plans) to include SMART targets. Plan lessons effectively and ensure that activities are innovative and differentiated towards individual learners (e.g. contextualised to their personal learning goals/chosen employment sector), and that learner support is effectively assessed, reviewed, implemented, and evaluated (where required) throughout the learner's journey. Training Delivery: • Deliver accredited and/or non-accredited training programmes to 19+ Adults in subject areas that are required for contract requirements (multi-disciplinary Trainers will be prioritised during selection) • Train, assess, motivate, mentor and support learners, assisting them to develop personal and social skills to better prepare them for work and independence. • Deliver outstanding teaching, learning and...

Contract Contact Centre Executive Full Time / 37.50 hours per week / Monday to Friday Salary £24k per annum Remote working with one day a week in the Manchester office - Laptop and Headset provided - Next Training Schools are planned for 5/5/26 and 18/5/26 -Two Weeks of paid full time training Closing Date: Until Training Schools are filled PURPOSE OF ROLE: The primary purpose of the Contact Centre Executive is to deliver an exceptional Customer service experience to all incoming calls .You will be accountable for following up on all enquires, ultimately growing revenue and securing Back up Care. RESPONSIBLE FOR: 90% of role will be handling  high volume inbound calls by telephone Perform outgoing calls for our Back-Up Care business and outbound calls to prospective parents and suppliers following their booking or enquiry  Educate customers on Bright Horizons’ Back-Up Care, policies, and procedures, and help them to understand any client specific...

This role is a relief position, working flexibly on an as and when basis. Please note that we do not currently offer any Tier 2 sponsorship Hartrigg Oaks is a retirement community for people over 60 to live full and independent lives. Located on the edge of the Edwardian Garden village of New Earswick, it s ideally positioned to enjoy village life and is within easy reach of York s historic city centre. About the role We re seeking a Relief Receptionist to provide a full reception service at Hartrigg Oaks. You ll assist with telephone calls, residents and visitors and provide an administrative support to the Care Services Department and the Hartrigg Oaks Management Team. About you As our Relief Receptionist, you ll have a flexible approach with previous experience of prioritising tasks and demonstrable skills and experience in delivering customer service. With an understanding of IT systems and the knowledge and skills to put these into practice, you ll have a...

Capita is looking for an experienced Administrator to work within our regulated Financial Services division on a key Life & Pensions client. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers. Job title: Customer Service Administrator Job Description: Salary: £24,043 Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 5pm (typically 8-4 or 9-5). Location: Office based on Oxford Road, Manchester City...

Receptionist - Reading We are currently recruiting for a Receptionist based in Reading. Contract Type: Temporary (3 months with a view to extend) Working Hours: Monday to Thursday, 12:30pm - 9:00pm Role Overview: The successful candidate will work collaboratively with other team members to deliver high-quality reception services alongside a range of administrative support functions. This role may involve supporting multiple teams within the operational area and providing cover during periods of absence, with full training provided. Key Responsibilities: Act as the first point of contact for all visitors and telephone enquiries Deliver a professional, efficient, and welcoming reception service Provide administrative support in line with service policies and procedures Assist various teams/functions as required within the operational area Maintain confidentiality and handle sensitive information appropriately Requirements: Strong communication...

ABOUT US WHO ARE CMA CGM? Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs 160.000 people worldwide. WHAT DOES IT MEAN TO WORK AT CMA CGM? At CMA CGM Group, we move the world and ideas forward. And our 160,000 people move with us. Across oceans, through the air, and along global supply chains, careers here are shaped by motion, growth, and collective momentum.Our promise to you, is that we offer a workplace where people broaden their horizons, embrace challenges, develop new skills, and make a...

Partnership Senior Account Manager Reference: Umbrella Rate: £33.98/hr (Inside IR35) 12 month maternity cover contract Step into the exciting world of motorsport and take your career to new heights with this incredible opportunity as a Partnership Senior Account Manager. This role offers the chance to work within a dynamic and innovative environment, contributing to the success of one of the most prestigious motorsport teams. You'll have the opportunity to collaborate with leading commercial partners, drive impactful campaigns, and immerse yourself in the thrilling atmosphere of global motorsport events. If you're passionate about partnerships, strategy, and delivering exceptional results, this is the role for you. What You Will Do: • Manage and activate commercial partnerships, ensuring successful delivery of marketing, communications, PR, experiential, and hospitality activities. • Facilitate regular planning meetings and workshops with partners, including...

Customer Experience Specialist Manchester (Hybrid after 4 months 3 office / 2 home) Working hours 11 00 Start date 5th May Permanent We are proud to be representing a globally recognised, high-growth technology organisation that is transforming how small businesses operate. Our client is seeking a Customer Experience Specialist to join their team with a dedicated focus on supporting customers in the US market. This is an exciting opportunity to join a purpose-driven company committed to empowering small businesses through innovative technology and world-class customer support. Benefits for a Customer Experience Specialist 23 days annual leave 8 extra days off to cover US bank holidays 10 days well being leave Private healthcare Life insurance, Income disability, and Critical Illness and more Key Responsibilities for a Customer Experience Specialist Deliver high-quality support via phone, email, and live chat....

Randstad Inhouse Services (RIS) is looking for an experienced Account Manager to ensure the smooth running of the operation across our site in Solihull, on a key account in the division, Jaguar Land Rover. The opportunity to work on our largest key account within RIS is fantastic for someone looking to take the next step in their career within one of the largest recruitment companies on the planet, and play a vital role in the success of the account. Key responsibilities: People management across the site. Develop a long-lasting relationship with the client and extend the network within the client. In cooperation with the Randstad Continuous Improvement team promote new business opportunities to the client (e.g. cost savings, process improvement, tech roll outs, overall enhanced quality of service etc) Managing a large team of Account Specialists, as well as experience in high volume recruitment - in any industry Deliver regular business reviews to key stakeholders within...

Partnership Senior Account Manager Reference: (phone number removed) Umbrella Rate: £33.98/hr (Inside IR35) 12 month maternity cover contract Step into the exciting world of motorsport and take your career to new heights with this incredible opportunity as a Partnership Senior Account Manager. This role offers the chance to work within a dynamic and innovative environment, contributing to the success of one of the most prestigious motorsport teams. You ll have the opportunity to collaborate with leading commercial partners, drive impactful campaigns, and immerse yourself in the thrilling atmosphere of global motorsport events. If you re passionate about partnerships, strategy, and delivering exceptional results, this is the role for you. What You Will Do: • Manage and activate commercial partnerships, ensuring successful delivery of marketing, communications, PR, experiential, and hospitality activities. • Facilitate regular planning meetings and workshops with...

Salary: £24,043.50 Per annum Location: Hybrid working from our Dearne Valley office (minimum 2 days in office & 3 days from home as standard, however there may be a requirement to complete more days in office in certain circumstances). Contract: Permanent Hours: Full-Time – 37.5 hours per week Shift pattern: Working flexible between the hours of 8am – 6pm Monday to Friday, Example shifts: Monday to Friday between 08:00-16:00 / 09:00–17:00 / 10:00–18:00. Training: 7-week training period will be followed by 3 weeks of Grad Bay on Monday to Friday 09:00-17:00. Start date: Monday 27th April 2026. As a Customer Service Advisor at Capita, you will be expected to manage your customer complaints from end to end and finding a resolution for your customer. You will be expected to have collaborative working relationships with all stakeholders to get the best possible outcome. Job title: Customer Experience Advisor Job Description: What you’ll be doing: Provide...

To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms Be responsible for all documents and post arriving in the office, during the day Every item and visitor to be logged consistently for the records Provide refreshments for clients/meetings where requested Provide support for...

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager I&E Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive commensurate with experience The Company: Our client is a global leader in high-performance engineering polymers, supplying advanced material solutions to major OEMs and tier suppliers across automotive, industrial, electronics and consumer markets. With a strong reputation for technical excellence, innovation and customer partnership, the organisation delivers premium specialty materials that support lightweighting, sustainability and next-generation product design. Their UK operation is well-established, highly respected, and offers an exciting environment for professionals looking to grow within a dynamic, technology-driven industry....

Purpose of the Role The purpose of the Sales Account Manager is to build and maintain strong, long?lasting relationships with our partners across all reallymoving service areas, while actively driving new business acquisition through structured prospecting and outreach activity. As a leading comparison website for home?moving services, reallymoving is committed to delivering exceptional customer satisfaction and driving sustainable business growth. As a Sales Account Manager you will manage a varied portfolio of partner accounts spanning Surveying, Conveyancing, and Removal services, acting as the primary point of contact for all partner interactions, while spending approximately 50% of your time hunting for and onboarding new partners to expand our network and revenue base. Taking a holistic, cross?service approach, you will identify opportunities to enhance performance, strengthen partner retention, and drive revenue growth across the entire portfolio through both...

We have an excellent opportunity for a motivated Customer Care Advisor to join our team at Sytner High Wycombe. As a Sytner Customer Care Advisor, your role is all about ensuring every service customer is looked after from start to finish. That includes pre contact, live contact, and post contact stages of their journey. You will be the vital link between our customers and the service team, making sure they feel supported, informed, and genuinely cared for at every step. You will coordinate and communicate all aspects of their visit, keep customers fully updated, and answer any questions they may have. This is a dynamic and customer focused position where delivering exceptional care always comes first. You ll take the time to build genuine rapport, understand the needs of each customer, and ensure they receive the highest level of support throughout their journey with us. Sytner Customer Care Advisors work a variety of flexible patterns, which may include weekends, to...

Ready to find the right role for you? Salary: circa 45k, plus 6,600 per annum car allowance or a company vehicle and a competitive annual bonus Location: Hybrid working - 3 days per week office-based in Cannock, 2 days remote When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365...

Job title: Sales/Supply Representative Starting salary: 26,000 - 28,500 dependant on experience Location: Central Sutton Hybrid 4/1 (4 days in the office and 1 at home) Travel Bonus (non-contractual) - If you drive: Paid parking pass or if you don't drive: Annual travel allowance of 500 (paid monthly 41.67) Looking for Your Next Step in Customer Service? Do you have experience working in a fast-paced customer service environment? Are you passionate about delivering outstanding support and building lasting relationships? If you're ready to join a well-established, respected brand that values your growth and offers real opportunities for development - look no further! Our client isn't just offering a job - they are offering a career path where your skills, initiative, and team spirit will be recognised and rewarded. Your key responsibilities will include: Liaising with customers on all enquiries Receiving orders via telephone and email Order...

Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support....

Ready to find the right role for you? National Account Manager - Healthcare Sector Salary: Competitive plus car/allowance, company bonus & pension Hours: Full-time, 40 hours per week (Monday to Friday) Location: Cannock - National travel required When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Eligible for an annual performance bonus 25 days of annual leave Choice of company car or car cash allowance Access to our company pension scheme One paid days leave every year to volunteer and support your community...

Grade: 4.3 Hours: 40 hours per week, Mon - Fri Location: VDMS, 5 Park Road, Holmewood, Chesterfield, S42 5UY When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave plus bank holidays Access to our company pension scheme Free physiotherapy service Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Provide...