Description We are seeking an experienced and highly organised Customer Services Advisor whose skills can make a real difference in a social housing environment. We value your strong communication skills and attention to detail.The successful candidate will serve as the first point of contact for residents, contractors, and stakeholders, delivering excellent customer service while supporting the housing management team's day-to-day operations. This role is best suited to someone with previous experience within social housing, housing associations, or local authority environments who enjoys structured operational work rather than project-based assignments. Responsibilities Provide a professional front-line customer service experience via phone, email, letter, and in person. Manage and resolve a broad range of resident enquiries at the first point of contact Arrange appointments, coordinate access, and organise meetings Liaise with residents, Managers, contractors,...

Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is...