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Customer Service manager Merseyside
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The Advocate Group
23 Jun, 2026
Permanent
Sales Account Manager - North West
The Advocate Group Liverpool, UK
Business Development Manager North West (Liverpool/Manchester) Competitive Salary + Car Allowance/Company Car + Bonus We are working with a drinks wholesaler who are looking for a passionate and driven Business Development Manager with a love for the On Trade and strong relationship-building skills to join their continued growth. This is an ideal opportunity for someone with a background in hospitality or the drinks industry looking to move into a field-based sales role within the On Trade sector. The Role: Managing customer and partner relationships in line with the wider business strategy. Building and maintaining a strong sales pipeline to achieve and exceed annual targets. Working alongside valued supply partners, including leading drinks brands. Developing long-term customer relationships and understanding their business needs. Identifying new opportunities across the territory and supporting business growth. Delivering against agreed sales, distribution...
Wallace Hind Selection LTD
23 Jun, 2026
Permanent
Senior National Account Manager
Wallace Hind Selection LTD Liverpool, UK
Everyone loves the summer, and a BBQ is the cherry on the cake. Our product is loved by millions, making weekends and trips away something to enjoy. As our Senior National Account Manager, you'll partner with household names growing the product portfolio across multiple channels. Already established in major multiples, major discounters and distributors we really want to take our UK presence to the next level. Reporting to the Sales & Business Development Director, the Senior National Account Manager will become a critical part of the UK team and a key client facing representative. BASIC SALARY: £50,000 - £60,000 BENEFITS: EOT Bonus (paid annually December/January) Travel Allowance / Hire Car 30 Days Holiday (inclusive of Bank Holidays) Contributory Pension (matched up to 10%) Death in Service 4x salary LOCATION: Hybrid based - you will travel throughout the UK. Our UK Office is in the North-West. Monthly travel to the Head Office is required, with...
Randstad Internal Resourcer
23 Jun, 2026
Permanent
Account Manager
Randstad Internal Resourcer Liverpool, UK
Are you ready to lead a high-volume operation for one of the UK's most iconic retailers? We are looking for an experienced, resilient, and proactive Account Manager to take full accountability for our onsite operation at the Sainsbury's Distribution Centre in Haydock. This is a fast paced leadership role where you will be the face of Randstad, managing a large scale temporary workforce and driving the continuous improvement of a business critical logistics site. The Role: Responsible for the management and support of a team of 2-4 Account Specialists/Agency Supervisors who are responsible for managing the daily performance of associates. The Account Manager has responsibility for ensuring operational service level delivery, management support for AS's & service delivery to Sainsbury's. The Account Manager will take a proactive role in continuing to build relationships with the Sainsbury's stakeholders, ensuring continuous improvement in the recruitment and worker...
Maximus
25 Jun, 2026
Permanent
Customer Service Representative
Maximus Liverpool, UK
The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. This role is based in Liverpool City Centre. On completion of probation period, the successful candidate will be able to work a hybrid model, with some days in the office and some days working from home. Candidates must have the Right to Work in the UK and be living in the UK to be considered for this role. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work...
Capita
18 Jun, 2026
Full Time
Customer Service Representatives (Liverpool) - 11th August Start
Capita Liverpool, UK
Capita Pension Solutions are looking for Customer Service Representatives to join our established team on a permanent basis. Our Pensions team handles incoming calls from a wide range of members and their beneficiaries, supporting them with queries relating to their pensions. You’ll be joining a knowledgeable and supportive team, where no two days are the same - you’ll be involved in a variety of calls, so it’s never a boring day! This is an office-based role in central Liverpool, working 37.5 hours per week, Monday to Friday. Shifts fall between 8am and 6pm, with no evenings or weekends, and a salary of £25,155. Start date will be 11th August 2026 If you enjoy helping others and have experience working in a call centre or customer-facing environment, this could be a great opportunity for you! Job title: Customer Service Representatives (Liverpool) - 11th August Start Job Description: Start date: 11th August 2026 Location: Liverpool Salary: £25,155 per...
Search
26 Jun, 2026
Permanent
Customer Service Administrator
Search Liverpool, UK
Customer Service Administrator Liverpool City Centre Full-time Monday to Friday, 9:00am - 5:00pm 25,000 basic + 4,000- 5,000 annual bonus The Role We are recruiting for a highly organised and customer-focused Customer Service Administrator to join a growing and supportive team in Liverpool City Centre. This is a fantastic opportunity for someone who enjoys a varied role, combining administration with customer support, while working closely with Senior Account Managers to deliver an excellent client experience. Key Responsibilities Provide administrative support to Senior Account Managers, ensuring smooth day-to-day account management Act as a key point of contact for customer queries, delivering a professional and efficient service Process and manage client information accurately, maintaining up-to-date records Handle inbound and outbound communications via phone and email Support account activity, ensuring deadlines and service levels are met Assist with...
MSite
25 Jun, 2026
Permanent
Customer Service Representative
MSite Liverpool, UK
MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world's most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will be the first point of contact for MSite customers, delivering exceptional service and support...
MSite
23 Jun, 2026
Permanent
Customer Service Representative
MSite Merseyside, UK
MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will be the first point of contact for MSite customers, delivering exceptional service and support...
Adecco
23 Jun, 2026
Contract
Contact Centre Advisor - Hybrid
£12.71 hourly
Adecco Merseyside, UK
Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the...
Acorn Insurance
23 Jun, 2026
Permanent
Finance Customer Service Representative
Acorn Insurance Liverpool, UK
Job Title: Finance Customer Service Representative Location: Liverpool, Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...
Acorn Insurance
23 Jun, 2026
Permanent
Renewals & Customer Service Representative
Acorn Insurance Liverpool, UK
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £26,938 to £28,609 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse...
Acorn Insurance
23 Jun, 2026
Permanent
Welcome Team Agent
Acorn Insurance Liverpool, UK
Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool...
Acorn Insurance Ltd
23 Jun, 2026
Permanent
Finance Customer Service Representative
Acorn Insurance Ltd Liverpool, UK
Job Title: Finance Customer Service Representative Location: Liverpool, Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 09:00am and 17:30pm Monday to Friday. 1 in 3 Saturdays between the hours of 9.00am and 17.30pm About the Role: As a finance customer service representative, you will be dealing with a high volume of customer enquiries about their direct debit payments by telephone, email and webchat. This role requires great communication skills. What you will be doing: Taking payments from customers who have missed their direct debit payment. Dealing with general customer queries about their monthly direct debit payments Amending and updating customers details, including changing their direct debit payment dates and bank account details Setting up Payment Plans and providing support for customers who may require forbearance options. Offering solutions for...
Acorn Insurance Ltd
23 Jun, 2026
Permanent
Welcome Team Agent
Acorn Insurance Ltd Liverpool, UK
Job Title: Welcome Team Agent Location: Liverpool, Hybrid Salary: 26,938 - 28,609 + up to 2000 Performance related bonus Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) What you will be doing: Ensure all details on applications are honest and accurate Perform checks on applicants' details to confirm accuracy Update details and advise customers to any change in the price of their premium Assist client in providing vital information Promote bespoke packages relating to the client's needs Always provide excellent customer service What we're looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in Microsoft office Warm personable phone manner Patient and empathetic Meticulous attention to detail Target driven and motivated Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots...
Acorn Insurance Ltd
23 Jun, 2026
Permanent
Renewals & Customer Service Representative
Acorn Insurance Ltd Liverpool, UK
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: 26,938 to 28,609 Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you...
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