Pertemps Northampton Commercial
United Kingdom
Customer Service Representative Location: Northampton Office (Full-Time, On-Site) Salary: £27 - 30,000 per annum (dependent on experience) Hours: Monday to Friday, 8:00 AM - 5:00 PM ( hour lunch break) About the Role We are seeking a proactive and customer-focused individual to join our team as a Customer Service Representative. This role is pivotal in delivering exceptional service to our clients, ensuring their needs are met promptly and professionally. Key Responsibilities Client Support: Respond to customer inquiries via email, phone, and live chat. Provide accurate quotes and resolve any queries efficiently. Order Management: Monitor and manage backorders, keeping clients informed of progress. Account Support: Assist the Key Account Manager with tasks to ensure outstanding client care. Communication: Maintain clear and professional communication with clients and internal teams. Skills &...
