Would you like to be part of a global premium lifestyle brand with a strong heritage across the work, western, equestrian and country markets? Renowned for blending innovation with authentic craftsmanship, the brand is expanding its presence across Europe while remaining true to its roots and loyal community. As the Customer Service Specialist, you will work closely with cross-functional teams to deliver outstanding direct-to-consumer experience. You ll oversee orders across multiple systems, handle customer queries, and manage warranties efficiently across various channels while meeting agreed performance targets. The Role: Work cross-functionally with Ecommerce, Finance, Product, and Logistics teams to deliver a high standard of customer service Manage customer queries across phone, email, and other channels in line with KPIs Respond to pre-order questions on product specs and availability Handle post-order queries including payment, delivery, stock, and invoicing...

Would you like to be part of a global premium lifestyle brand with a strong heritage across the work, western, equestrian and country markets? Renowned for blending innovation with authentic craftsmanship, the brand is expanding its presence across Europe while remaining true to its roots and loyal community. As the Customer Service Specialist, you will work closely with cross-functional teams to deliver an outstanding direct-to-consumer experience. As a native German speaker, you ll oversee orders across multiple systems, handle customer queries, and manage warranties efficiently across various channels while meeting agreed performance targets. The Role: Work cross-functionally with Ecommerce, Finance, Product, and Logistics teams to deliver a high standard of customer service Manage customer queries across phone, email, and other channels in line with KPIs Respond to pre-order questions on product specs and availability Handle post-order queries including payment,...

Job Title: Customer Service Representative Location: Middlesbrough Salary: Competitive, dependent upon experience and qualifications Job Type: Permanent, Full Time About Bulkhaul: Bulkhaul Limited, established in 1981, is a global leader in the transportation of bulk liquids, dry bulk and gases. We are committed to delivering reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters fosters a dynamic and fast-paced environment where dedication and teamwork are the cornerstones of our success. About the Role: We are looking for a proactive and detail-oriented Customer Service Representative to support our commercial team. The ideal candidate will assist in managing customer relationships, preparing commercial documentation, and contributing to the overall effectiveness of our commercial operations. This role requires excellent communication skills, a keen eye for detail, and the ability to work effectively...

Account Manager (Logistics) Location: Aylesbruy Job Type: Full-time, Permanent Salary: 32,000 An exciting opportunity has arisen for an Account Manager to join a growing business based in Aylesbury . This role will involve managing client relationships while coordinating day-to-day orders, deliveries, and fulfilment activity. The successful candidate will be responsible for ensuring excellent service delivery and identifying opportunities to support account growth. Key Responsibilities Managing and developing relationships with key clients Acting as the main point of contact for customer queries and requests Processing and managing daily 3PL orders and deliveries across multiple systems Booking couriers and coordinating shipments Handling stock queries including transfers, damages, and tracking information Identifying opportunities for upselling and cross-selling services Organising and coordinating kitting projects , including quoting...