Are you ready to take your transport career to the next level? We're looking for a high-energy, ambitious Transport Account Manager to take ownership of a key client relationship within a fast-paced and commercially driven transport environment. This isn't a traditional account management role. We need someone who understands transport from the inside out - someone who knows the pressures of planning, operations, service delivery and customer expectations, but who also has the personality and drive to build exceptional client relationships. You'll be the person the customer trusts to get things done. What will you be doing? You'll take ownership of a key strategic account, becoming a trusted partner to the client and the link between their expectations and the operational teams delivering the service. You'll be responsible for: Building a strong, credible and trusted relationship with the customer. Understanding their operation, challenges, priorities and future...

Customer Service Specialist Temporary Ongoing Assignment with Potential to Become Permanent Location: Office-Based (Hybrid Working Available After 3 Months) Reporting to: Global Customer Excellence Manager The Opportunity We are recruiting for a Customer Service Specialist to join a busy and fast-paced customer operations team on a temporary ongoing basis, with the potential to become a permanent employee. This role sits at the heart of the business and is ideal for someone who enjoys managing customer orders, coordinating with multiple stakeholders, and delivering exceptional service throughout the order lifecycle. Working closely with customers, sales teams, project teams, finance, and international colleagues, you will play a key role in ensuring customer orders are processed accurately and efficiently from receipt through to delivery and invoicing. Key Responsibilities Manage the end-to-end sales order process, including project orders, from receipt...

Account Manager - Recruitment Agency Location: Banbury, Oxfordshire Salary: Up to £35,000 per annum Hours: Monday to Friday, 08:00am - 5:00pm Contract: Full Time, Permanent About the Role We are seeking an experienced and customer-focused Account Manager to join our growing recruitment team based in Banbury. This is a predominantly office-based role responsible for managing multiple key client accounts, building strong client relationships, coordinating recruitment activities, and ensuring exceptional service delivery across a diverse workforce. As the primary point of contact for your accounts, you will work closely with clients, candidates, and internal teams to ensure vacancies are filled efficiently, compliance standards are maintained, and clients receive a consistently high-quality service. Key Responsibilities Manage and develop a portfolio of key client accounts. Build strong relationships with hiring managers and key stakeholders. Manage recruitment...

Are you an experienced customer service leader who thrives on developing people, improving performance and building strong customer relationships? We're looking for a Team Leader - Tailored Care Operations ( Manager I, Commercial Customer Care) to lead a multifunctional team supporting our strategic, VIP and Tailored Care customers. You'll lead approximately 7-10 colleagues, ensuring our priority customers receive proactive, responsive and high-quality support. What will you do? You'll combine people leadership, customer relationship management and operational excellence, taking ownership of team performance and the experience we deliver to key customers. You will: Lead, coach and develop a high-performing team of Account Managers, Order Support Specialists and Senior Specialists. Build a culture focused on customer excellence, accountability and continuous improvement. Oversee support for strategic customers, including orders, projects, escalations and service...

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're looking for a Team Leader - Customer Contact Operations ( Manager I, Commercial Customer Care) to lead a frontline customer contact team of around 15 colleagues, including two Senior Specialists. You'll oversee customer interactions across phone, email, chat and digital channels, ensuring customers receive a consistent, responsive and high-quality service. What will you do? You'll take ownership of the day-to-day performance of the team, balancing customer experience, productivity and employee engagement. Key responsibilities include: Lead, coach and develop a high-performing customer contact team. Deliver against service levels, productivity, quality and customer experience targets. Manage workload and resources to meet changing customer demand. Coach colleagues, manage performance and support career development....

National Account Manager - Electrical & Infrastructure Location: National - Home Based Salary: 45,000- 60,000 DOE + 6,000 Car Allowance + Bonus Benefits: Pension + Life Assurance An established and growing specialist business is looking for an experienced National Account Manager to join its team and take responsibility for developing key accounts and new business opportunities across the UK. This is a home-based national role , selling electrical products and solutions into high-value markets including data centres, electrical contractors, rail, defence and wider infrastructure . The Role Manage and develop a portfolio of key national accounts Identify and win new business opportunities across the UK Build relationships with electrical contractors, distributors, end users and key decision makers Develop opportunities across data centres, rail, defence and infrastructure Identify customer requirements and recommend appropriate products and solutions...

Account Manager - Simulation & Technology 48,000 basic + bonus Company car choice Private Medical Pension 25 days holiday Location: Didcot - Hybrid Travel: UK-wide, with occasional European travel We are working with an innovative technology business specialising in simulation software, digital twins and synthetic training solutions used across the aerospace, defence and space sectors. Due to continued growth, they are looking to appoint an Account Manager to join their commercial team. This is a newly created position offering the opportunity to develop emerging accounts and take ownership of an increasing portfolio over time. The Role You will initially manage a portfolio of accounts, developing existing relationships while identifying opportunities to generate new business. As you become established, you will take responsibility for additional accounts and play an increasingly important role within the commercial team. You will be working with sophisticated...

Key Account Manager / Brand Partnership Manager Spider is recruiting on behalf of a growing and forward-thinking freight forwarding and logistics business for a relationship-focused commercial professional to join their team in Little Blakenham, Suffolk . This is a full-time, permanent, office-based position offering the opportunity to build and co-manage your own customer portfolio. Salary: £27,000 £38,000 basic + 20% commission on profit for the lifetime of the client Benefits: Company car or car allowance + company phone About the role: As Key Account Manager / Brand Partnership Manager , you will build long-term customer relationships, identify opportunities and secure new business across European road freight, sea, air, rail and multimodal transport. Key responsibilities include: Building relationships with importers, exporters, procurement teams, business owners and decision-makers Identifying and securing new freight forwarding business...

Berry Recruitment are NOW hiring for a committed and experienced Consumer Service Advisor to work for a company in Banbury Role: Consumer Service Advisor Salary: 25,000 - 27,000 per Annum Location: Banbury Key Responsibilities of the Consumer Service Advisor: Responds to a high volume of consumer queries in respect of product information, working to call targets for inbound calls, email and retailer review platforms. Follows through to resolution, carrying out outbound calls to end customers as and when required. Handles and responds to all complaints received in an appropriate manner and in line with Keter complaints policy. Maintains accurate records inputting orders, monitoring and reporting on supply issues. Investigates queries and or refunds. Escalates when appropriate. Develops a vast knowledge of the full product range. Processes orders on behalf of our Keter sister companies. Coordinates Drop Ship activities with warehouses, carriers and...

Berry Recruitment are NOW hiring for a committed and experienced Consumer Service Advisor to work for a company in Banbury on a full time and permanent basis. Role: Consumer Service Advisor Salary: 25,000 - 27,000 per Annum Location: Banbury Overall of role: Responsible for processing orders over the phone, via email and on-line for customers and providing post-sales support through to resolution. The role also supports Drop Ship operations, retailer and consumer order management, delivery coordination, operational reporting & customer portal management activities across the Customer Service function. Key Responsibilities of the Consumer Service Advisor Responds to a high volume of consumer queries in respect of product information, working to call targets for inbound calls, email and retailer review platforms. Follows through to resolution, carrying out outbound calls to end customers as and when required. Handles and responds to all complaints received...

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per...

We are very pleased to be working alongside our established, expanding, friendly and highly reputable client as they seek to recruit into their team within their modern offices in East Grinstead. Customer Service Advisor x2 positions East Grinstead with free parking available for all staff on site. Due to office location it is essential to be a driver and have your own transport Full time permanent role - Monday - Friday (Apply online only) or (Apply online only). Office based role until successful completion of probationary period, you can then work 50/50 office / home based once probationary has been passed successfully. Salary £27500-£29300 plus very good all round company benefits, including good pension scheme, 22 days holidays plus all UK bank holidays (rising to 25 days holiday plus all UK bank holidays). Life assurance, regular social events and discretionary company bonus scheme This is an excellent opportunity for someone with experience in customer service,...

Customer Service Advisor Location: Trax Park, Doncaster Hours: Full time, 37 hours per week Salary: 27,715, plus 33 days holiday (including bank holidays), pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role We're looking for a Customer Service Advisor to join our team in Doncaster. In this key role, you'll be the first point of contact for a portfolio of our Customer Accounts, helping to resolve queries, process orders, and ensure we're delivering exceptional service. If you enjoy problem-solving, working in a collaborative environment, and making a real impact on the customer experience, this role is for you. As part of your key responsibilities, you'll: Act as the first point of contact for a portfolio of Customer Accounts, resolving queries and building strong customer relationships Handle pricing, delivery information, and order processing from end to end...

Our client based in Blantyre are looking for a customer service advisor to work within their team. The role of the customer service advisor is to proactively contact customers ahead of scheduled deliveries, ensuring delivery information is accurate, bookings are confirmed, customer data is maintained, and any delivery issues are identified before dispatch. The role is critical in improving customer service, delivery success rates, and operational efficiency. Position is working Monday to Friday 8:30am - 5pm 40hrs Paid Per Week Temporary to permanent Paid at 12.71 per hour Key Responsibilities Contact customers before scheduled deliveries to confirm requirements and availability. Verify delivery dates, access restrictions, site opening hours, and delivery instructions. Resolve any queries relating to upcoming deliveries. Build positive relationships with customers through professional and friendly communication. Key Skills & Attributes Excellent...

Are you an experienced Customer Service, Sales Support or Account Coordinator who enjoys building strong relationships with customers and taking ownership of key accounts? I'm working with a successful and established business in Leeds that is looking for a proactive and highly organised Key Account & Customer Support Executive to join its team. This is a fantastic opportunity for someone who enjoys being the person customers can rely on, while also working closely with internal teams to ensure orders, queries and issues are handled smoothly from start to finish. The role would particularly suit someone who has experience working with large retail or commercial Key Accounts , enjoys building professional relationships and has excellent attention to detail. Leeds 28,000 + 10% quarterly bonus Hybrid after training The role Take ownership of customer enquiries across email, telephone and social media , ensuring queries are dealt with promptly and professionally....