Job Title: Scheduling Administrator Location: High Wycombe Contract Type: Permanent Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and love building lasting relationships? If so, our client in the utilities sector is searching for a dedicated Scheduling Administrator to join their dynamic team! About the Role: As a Scheduling Administrator, you'll play a vital role in ensuring that customer needs are met with precision and care. Your primary focus will be on creating and nurturing customer relationships, providing "world-class" service while supporting the engineering team in booking and completing calls in line with Service Level Agreements (SLAs). Main Responsibilities: Liaise with engineers and specialists to ensure bookings align with SLAs and all relevant information is shared. Progress all calls using our service management system-keeping things organized and efficient! Update the engineers' calendar to...

Job Title: Customer Service Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays The Total Loss department is a fast-paced and energetic department where no two days are the same. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner. What you will be doing: Proactively manage a portfolio of policyholder total loss claims through to settlement Complete thorough indemnity investigations out on all cases Work closely with the inhouse engineers to guarantee a fair settlement with the policy holder Ensure that all...

Customer Scheduling Administrator - Immediate start Temp 13- 14 an hour Monday to Friday, 9-530 parking onsite Hove Are you highly organised, proactive, and thrive in a fast-paced environment? We're looking for a Scheduling Administrator to join our dynamic team and take ownership of coordinating engineer's diaries to ensure smooth and efficient operations. Responsibilities: Manage and maintain engineer's schedules, ensuring optimal allocation of appointments and resources. Liaise with clients, engineers, and internal teams to confirm bookings and resolve scheduling conflicts. Monitor job progress and update systems with real-time information. Respond promptly to changes, cancellations, and urgent requests. Maintain accurate records and documentation related to appointments and job status. What We're Looking For: Proven experience in scheduling, coordination roles preferably with engineers diaries Excellent communication and interpersonal skills. Strong...

Be part of our Client's in-house team providing first-line support for users. Provide front-line technical support to users, resolving issues efficiently and professionally. Key responsibilities Log, diagnose, and resolve IT issues and service requests Support desktops, laptops, software, and basic network issues Escalate complex issues to senior engineers where required Maintain accurate tickets and user communication Follow IT processes and service standards Please apply now with your CV Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.