JOB TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: 15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for...

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: We are seeking an experienced Applications Support Analyst to provide general application support across a suite of desktop‑installed and cloud‑based applications that are critical to our customers’ business operations. The role involves delivering 2nd and 3rd line support across multiple customer environments and working closely with third‑party application vendors, acting as an escalation point and providing 4th‑line troubleshooting where required. This is a varied, customer‑facing role suited to someone...

£26,256 Gloucester Full-Time Permanent Multiple positions available! Are you passionate about delivering exceptional customer service and solving technical issues? We are recruiting for a Service Desk Analyst to join a growing and supportive IT services team. This is an excellent opportunity for someone with no necessary experience apart from strong customer service skills, a keen interest in technology, and the ability to remain calm under pressure. You'll be the first point of contact for customers, providing technical support, managing service requests, and ensuring issues are resolved efficiently. Key Responsibilities Provide first-line support via telephone and ticketing systems Log, prioritise, and manage customer incidents and service requests Diagnose and resolve issues wherever possible at first point of contact Escalate more complex issues to specialist teams when required Keep customers informed throughout the lifecycle of their ticket...

IT Service Management Analyst, working for one of the prestigious Financial Services companies in the City. This is a 12 month Fixed Term Contract, working in a hybrid model, with a minimum of 3 days per week on-site in their office. Overview: The IT Service Management Analyst will work closely with the Service Management teams to support and optimise a robust Service Management function. You will be a key SME for that technical estate, working with the IT Service Management team to run the Change Management process, support the new implementation of ServiceNow activities and be instrumental to the identification and ownership of ITSM improvements. Additionally, the ITSM Analyst will support activities required to enable the IT Service Management Team to provide the oversight and governance of all internal and external services engaged by the ITSM team. Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an...

IT Helpdesk - Customer Service Location: Hillview House, 61 Church Road, Newtownabbey, BT36 7LQ Hours: Monday to Friday, 8am-5pm. Contract: Temporary ongoing Pay: 14.50 per hour, effective from April 2026 Start Date: 05/05/2026 We are seeking four IT Service Desk Analysts to provide first-line support within a busy, phone-based service desk environment. The role focuses primarily on "log and refer" activity, capturing incidents and service requests, and routing them to the appropriate support teams. You will act as the first point of contact for users, delivering a professional and efficient service while adhering to defined processes and service levels. Key Responsibilities Act as the initial point of contact for all incoming phone-based IT queries and issues. Log incidents and service requests accurately into the service management system. Perform initial triage and refer tickets to the correct group to resolve. Provide clear, concise communication...

Wholesale Account Manager - USA Hybrid London / Essex Up to 55,000 + Bonus + Benefits Ready to put a growing British fashion brand on the map across America? We're looking for a commercially savvy, relationship-building, opportunity-spotting Wholesale Account Manager to lead our growth across the USA. This isn't a role for someone who wants to simply manage existing accounts. We're looking for someone who gets a buzz from opening doors, winning new business, nurturing key partnerships and spotting opportunities before everyone else does. You'll join a fast-growing, female-founded fashion business that's built a loyal global following through confidence-boosting collections, an engaged community, and a genuine commitment to inclusivity. With ambitious plans for US expansion, you'll play a pivotal role in the next stage of our wholesale journey. What you'll be doing You'll take ownership of wholesale growth across the US market, balancing strategic account development with...

Wholesale Account Manager - USA Hybrid London / Essex Up to 55,000 + Bonus + Benefits Ready to put a growing British fashion brand on the map across America? We're looking for a commercially savvy, relationship-building, opportunity-spotting Wholesale Account Manager to lead our growth across the USA. This isn't a role for someone who wants to simply manage existing accounts. We're looking for someone who gets a buzz from opening doors, winning new business, nurturing key partnerships and spotting opportunities before everyone else does. You'll join a fast-growing, female-founded fashion business that's built a loyal global following through confidence-boosting collections, an engaged community, and a genuine commitment to inclusivity. With ambitious plans for US expansion, you'll play a pivotal role in the next stage of our wholesale journey. What you'll be doing You'll take ownership of wholesale growth across the US market, balancing strategic account development with...

Customer Service Administrator Location: (On-site) Prologis Park, Coventry, CV6 4BU Type: Temporary but could lead to a fixed-term contact after three months, for the right candidate Hours: Full-Time, Monday - Friday working 9am-5pm Rate: 12.90 per hour MUST HAVE ADMIN EXPERIENCE Job Purpose: To receive and process files/documents recovered from solicitors following the SRA's intervention into a firm of solicitors. To received and process requests for files/ documents which may be held in the SRA's intervention Archive. Key Responsibilities: As an Administrator you will need to have the ability to Inspect and analyse client files, original legal documents and accounting material recovered from Interventions - index onto database - as per procedures Receive, assess and acknowledge incoming documentation and direct appropriately Log incoming post onto our in-house database and create physical files Link incoming documents to existing...

Customer Service Administrator Salary: Circa 26,000 (negotiable DOE) Location: Elland Hours: Mon-Fri, Full-time Full-time, Permanent Position We are seeking a detail oriented and proactive Customer Service Administrator to join our client's Energy team. This role is responsible for the setup and ongoing administration of client energy contracts, while providing support to the sales and account management teams. You will play a key role in ensuring all client requirements are met efficiently, maintaining strong relationships with suppliers and customers, and contributing to the successful renewal and management of energy contracts. This position would suit someone who is organised, analytical, and confident managing multiple priorities within a fast paced environment. The Key Responsibilities of the Customer Service Administrator: Validate contract information with incumbent suppliers for new clients and accurately input data into internal systems Collate and...

Are you a Customer Service Advisor looking for a new opportunity? Do you want to make a real impact in healthcare? Movianto Bedford is hiring! You will be working Monday to Friday (37.5 hours per week) and will be paid £26,855.96 per annum. Benefits No weekend or bank holiday working Discounted gym memberships 33 days annual leave (including bank holidays) Holiday Purchase scheme Flexible pay through Wagestream Life Assurance Up to 4% Employer Pension Contribution Access to Simply Health 24/7 GP, physiotherapy and counselling through our EAP service Cycle to Work scheme Access to MyRewards, a benefits platform Who we are eMovianto is a leading pharmaceutical supply chain solutions partner offering best-in-class logistics quality for the pharmaceutical, biotech, medical device and diagnostic industries. Purpose of the role You will be responsible for proactively resolving Customer Services queries from a select portfolio of Key Accounts. You will...

Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of...

About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges,...

Business Support Officer Rate of pay: 14.59 PAYE / 18 Umbrella Job Type: Temporary (Rolling Contract) Location: Hybrid / Predominantly Home-Based (with occasional in-person requirements) Overview This role provides essential business and administrative support within a specialist housing service focused on adaptations and grants. You will play a key role in ensuring the smooth running of day-to-day operations, supporting both residents and internal teams through accurate data handling, customer communication, and process-driven administration. This is an excellent opportunity to join a purpose-led service that directly supports individuals in improving accessibility and quality of life within their homes. Day-to-Day Responsibilities Manage incoming enquiries via email, telephone, and written correspondence, including triaging and responding appropriately Accurately input, maintain and update customer data within internal databases and case management systems...