Role: Key Account Manager Location: West Midlands Contract Type: Permanent Hours: Monday - Friday - 8 hours - 60 min unpaid break Salary: from 50,000 - 60,000 depending on experience Competitive commission structure Must have a valid UK license Role Summary This role focuses on customer retention, relationship management, and sustainable growth across a portfolio of large, regulated-sector clients. The successful candidate will be an experienced Strategic Account Manager with a strong background in SaaS, digital workflow, and digitisation solutions, capable of engaging confidently with senior stakeholders and protecting and growing existing revenue streams. You will manage complex customer accounts where service delivery, commercial management, stakeholder engagement, and operational oversight are key to success. Key Responsibilities Customer Management Build and maintain strong relationships with senior stakeholders. Drive...

Marketing Account Manager Birmingham - office based 35,000 - 40,000 p/a DoE Bell Cornwall Recruitment are delighted to be working with a well-established, growing marketing agency who are looking for a senior Marketing Account Manager to join their social, vibrant Birmingham team! Duties and responsibilities of the Marketing Account Manager will include (but are not limited to): Creation of integrated, adaptable marketing strategies that focus on understanding client's goals and how to achieve them efficiently. Presenting different strategies with market research and previous results to support them, to prospective clients. Building rapport and maintaining positive relationships with clients in which you feel comfortable positively challenging them and upselling further services. Regular campaign reporting working with the rest of the team to provide detailed analytics and further optimisation of existing projects. Managing marketing budgets effectively and...

Join Our Team as a Customer Service Advisor! Are you ready to make a difference in the world of education? We are looking for enthusiastic and dedicated Customer Service Advisors to support our client's University Admissions Clearing hotline this summer! This is a fantastic opportunity to engage with prospective students and help them navigate their journey into higher education-all from the comfort of your home! Contract Details: Type: Temporary Duration: July 2, 2026 - October 15, 2026 Hours: Full Time, Monday to Friday, 8:00 AM - 6:00 PM Working From Home What You'll Do: Assist prospective students with their applications and respond to their queries over the phone. Provide accurate and empathetic information about the admissions process. Support new team members by addressing their questions and sharing your expertise. Ensure every interaction results in a professional and supportive customer experience. Record and manage information in compliance...

Customer Service Specialist Birmingham central (hybrid after probation) C £30,000 Negitiable, Dep on Exp + 10% Bonus + fantastic Benefits package (see below) Working Hours: 8:00 4:30/ 9:00-5:30 (either or/or a mix of the two) Are you passionate about delivering world-class customer service while navigating the fast-paced world of international logistics? We re looking for an experienced Customer Service professional who can provide exceptional support to our valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred. Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Handling international orders and co-ordinating shipments together with the team in Holland. Being responsible for the order...