Adecco are recruiting for a Customer Service Assistant to join their clients team based in Newbury! Monday-Friday Office based (Newbury) 28,000- 29,000 depending on experience Key Responsibilities Deliver end-to-end customer service, managing customer expectations in a timely and accurate manner. Process B2C orders accurately and ensuring documentation is correctly attached within internal systems. Manage replacements and refunds within ERP and customer portals. Respond to customer enquiries through online portals within agreed SLAs. Maintain stock availability across systems and liaise with Supply Chain teams to replenish stock where required. Process RMA documentation. Complete weekly billing tasks accurately and on time. Work closely with third-party logistics partners to ensure timely deliveries, collect proof of delivery and upload to internal systems within required timeframes. Liaise with Sales teams to confirm pricing and discounts, sharing updates with...

As a global pet care, pet products manufacturer our brands are never far from your home, or our furry friends' hearts. Already established in major multiples, pet retailers, major wholesalers and distributors we really want to take our UK presence to the next level. Reporting to the Global Consumer BUD, the Senior National Account Manager will become the UK expert and key client facing representative. BASIC SALARY: £65,000 - £75,000 BENEFITS: £12,000 - £17,500 Bonus (split quarterly and annually) Company Car Allowance 25 Days Holiday Contributory Pension Private Healthcare (inc family) DIS 4x salary LOCATION: Home based you will travel throughout the UK. Our UK Office is in the in North. Monthly travel to the Head Office is required. Understanding that this is a home-based role with lots of travel, you could live anywhere with good connections: Manchester, Leeds, Sheffield, Nottingham, Oxford, Bristol, London, Swindon, Milton Keynes. We have a great...

Account Manager At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Business Development Manager, the Account Manager will be responsible for managing sales information, help the business make data driven decisions and drive sales efficiency across our Urban Traffic division. This is a hybrid working role with a requirement to travel to our Bescot depot on occasion, as well as weekly travel to other customer sites and depots across the UK. What you'll do: Act as the primary point of contact for assigned clients and local authority accounts. Develop and implement account plans, identifying growth opportunities and new work streams. Monitor project progress, ensuring milestones and budgets are...

Job title: Personal Assistant & Receptionist Location: Reading 5 days a week in the office (must be within 30 minute travel time) Salary: up to £35,000 per annum (DOE) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. XMA is looking for a warm, professional and highly organised Personal Assistant & Receptionist to join our team at our Reading headquarters. This is a unique role combining front-of-house responsibility with high-level Executive support - ideal for someone who thrives in a fast-paced, people-focused environment. You ll be the welcoming face of XMA HQ and a trusted right-hand to a small group of senior Executives, helping everything run smoothly behind the scenes. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry....

Customer Onboarding Analyst is required by my international client based in the Slough area. They are looking for a recent graduate level candidate who has some customer service experience to join their Customer Onboarding Team which makes up part of their larger IT capability. This role will be office based for five days per week whilst full training is given, once up to speed they work a hybrid model with three days onsite and two days remote based. Responsibilities, not limited to: The successful candidate will be responsible for: Customer Onboarding for Fulfilment Customers and First line Support for any customer issues raised with the IT Team The role will be responsible for being the first line support for the following tasks: Customer Issues Providing first response to any customers raising an issue with booking a shipment or their integration. Working on getting a solution as quickly as possible either via solving the issue yourself or managing the...

The Role: Temporary Receptionist Location: Northamptonshire Hours: Monday & Wednesday 2pm - 6pm - Thursday & Friday 8am until 12 Contract: part-time, Temporary Pay Rate: 12.50 per hour Are you looking for Temporary work? Do you have previous Reception/Front of House experience within a corporate environment or education ? Office Angels have a fantastic opportunity for an experienced Receptionist/Administrator to work with our prestigious client on a temporary basis. The ideal candidate will enjoy being the face and voice of the company, have a high level of presentation and have previous customer service experience in a front facing Receptionist role. Duties Will Include: Greet and welcome clients and visitors with warmth and professionalism. Dealing with all incoming calls in a prompt and professional manner Manage the reception area, ensuring it is always tidy and presentable. Perform other general administration tasks such as filing,...

Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support....

Customer Support Executive Location: Leeds City Centre Salary: 26,000 per annum Hours: Monday - Friday, 9:00am - 5:00pm Working Pattern: Fully office-based for initial training period, with hybrid working available thereafter About the Role We are representing a growing retail company based in Leeds City Centre, and we're looking for a confident, organised and personable individual to join their friendly office team. Attitude and wk ethic is huge for this fast pased role, meaning that this is a fantastic opportunity for: Recent graduates looking to start their office career Individuals ready to transition from retail or hospitality into an office-based role People with strong customer service experience who enjoy working in a fast-paced environment Retail and hospitality backgrounds are particularly welcome, as the skills you've developed - communication, organisation and customer focus - translate brilliantly into this role. Key Responsibilities...

Customer Support Executive Location: Leeds City Centre Salary: 26,000 per annum Hours: Monday - Friday, 9:00am - 5:00pm Working Pattern: Fully office-based for initial training period, with hybrid working available thereafter About the Role We are representing a growing retail company based in Leeds City Centre, and we're looking for a confident, organised and personable individual to join their friendly office team. Attitude and wk ethic is huge for this fast pased role, meaning that this is a fantastic opportunity for: Recent graduates looking to start their office career Individuals ready to transition from retail or hospitality into an office-based role People with strong customer service experience who enjoy working in a fast-paced environment Retail and hospitality backgrounds are particularly welcome, as the skills you've developed - communication, organisation and customer focus - translate brilliantly into this role. Key Responsibilities...

Claims Contact Centre Agent Salary: 24,500 per annum Location : Reading Working Hours : This is a full-time role (35 hours per week) with flexible shift patterns: Early Shift: 8am - 4pm Mid Shift: 10am - 6pm Late Shift: 12pm - 8pm Are you a confident communicator with a passion for delivering exceptional customer service? Our client is seeking a dedicated Claims Contact Centre Agent to join their vibrant team! About the Role : As a Claims Contact Centre Agent, you'll be at the heart of our operations. Your primary responsibilities will include : Handling inbound and outbound calls related to claims. Engaging and communicating with a diverse range of customers and staff. Gathering information efficiently to assist in investigating claims. Performing administrative tasks to support the claims process and payment. What We're Looking For : Excellent Customer Service Skills: Ability to empathise and engage with customers. Strong Telephone...

My client are a global company that require an IT Customer Support & Customer Service graduate level candidate to join their established team. The ideal candidate for this role will be a recent graduate with customer service experience and a good analytical approach to problem solving. The role will be responsible for being the first line support for the following tasks: Customer Issues Providing first response to any customers raising an issue with a booking or their integration. Working on getting a solution as quickly as possible either via solving the issue yourself or managing the relevant team members until the issue is resolved. IT/Business Systems Another part of the team is the Support of the System Infrastructure Team. You will also be working with them to ensure any issues raised for them are being dealt with respond to the tickets if needed. Integration Pre-Sales Supporting the sales team by providing any information required to assist them...