Sky Media is the advertising arm of Sky; offering brands an exciting array of channels, websites and apps as means of reaching existing and future customers. Sky Media represents all of Sky's channels and sites, including Sky Sports, Sky News, Sky Showcase, Sky Cinema, Sky Arts, Sky Witness, Sky Atlantic and Sky Media also sells on behalf of a host of other famous and renowned brands, including Discovery Networks, Viacom, Fox and NBC Universal. Sky Media offers many different ways of connecting with consumers, whether at home or on the move. From traditional spot ads and sponsorships to advertiser funded content and product placement - all on an ever-increasing array of offline and online platforms. Team overview: We are a small regional team based in Manchester, responsible for supporting all agencies outside of London, including Scotland, Wales, Northern Ireland. What you'll do: Act as a trusted partner to designated agency stakeholders, taking ownership of the...

Sky Media is the advertising arm of Sky; offering brands an exciting array of channels, websites and apps as means of reaching existing and future customers. Sky Media represents all of Sky's channels and sites, including Sky Sports, Sky News, Sky Showcase, Sky Cinema, Sky Arts, Sky Witness, Sky Atlantic and Sky Media also sells on behalf of a host of other famous and renowned brands, including Discovery Networks, Viacom, Fox and NBC Universal. Sky Media offers many different ways of connecting with consumers, whether at home or on the move. From traditional spot ads and sponsorships to advertiser funded content and product placement - all on an ever-increasing array of offline and online platforms. Team overview: We are a small regional team based in Manchester, responsible for supporting all agencies outside of London, including Scotland, Wales, Northern Ireland. What you'll do: Act as a trusted partner to designated agency stakeholders, taking ownership of the...

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: 13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist ! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle...

Position: Customer Service Coordinator Location: Gillingham Contract Type: Temporary Hours: Monday - Friday, 8:30am - 5:00pm, Office Based Start: ASAP Hourly Rate: 14.00 - 15.00 Are you a friendly and organized individual with a passion for customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity just for you! What You'll Do: As our Customer Service Coordinator, you will be the first point of contact for our valued customers. Your role will be crucial in ensuring smooth communication and excellent service delivery. Here's what you can expect: Respond to Inquiries: Handle customer inquiries via phone and email with a professional demeanour Order Management: Process customer orders accurately and efficiently, ensuring a seamless experience from start to finish Problem Solving: Address customer issues and complaints with a positive attitude, finding solutions that leave customers...

Job title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. At our organisation, we are committed to putting the community first and fostering a workplace where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests to achieve SLA targets. Plan and oversee deskside support across the Head Office and branch network, ensuring efficient service delivery. Act as the first point of contact for colleagues seeking technical assistance, providing guidance and support....

Customer Service/AdministratorLocation: Holmes Chapel, Cheshire EastContract Type: 3 month Fixed Term ContractSalary: £14.50 per hour Our client, based in Holmes Chapel is on the lookout for a dynamic Customer Service/Administrator to join their vibrant team. This role is essential in maintaining seamless communication and supporting various departments. Key Responsibilities: Answering Phones & Taking Enquiries: Be the first point of contact for clients and prospects, providing exceptional service.Entering Enquiries: Efficiently record and manage leads in the system to ensure smooth follow-up and tracking.Monitoring Inboxes: Keep an eye on the info inbox and team inboxes to ensure no inquiry goes unanswered.Creating & Booking POs: Process purchase orders with precision and attention to detail.Sourcing Marketing Materials: Collaborate with the marketing department to procure materials that enhance our outreach efforts.Ordering Literature: Ensure that all promotional...

Adecco are recruiting for a Key Account Manager to join their clients team based in Newbury. Key Responsibilities Build and nurture strong relationships with key clients, ensuring a high level of service Work closely with Sales and Project teams to identify opportunities for growth and improve profitability Apply commercial awareness to deliver effective solutions tailored to customer needs Prepare quotations and upsell products Manage customer queries, concerns, and complaints professionally Collaborate with internal departments to meet customer requirements, including bespoke requests, within agreed deadlines Keep accurate, well-structured records of customer interactions, analyse data, and produce reports Partner with the Marketing team to deliver effective sales support About You Proven experience in a similar role with a strong focus on customer service Excellent communication skills with the ability to adapt your approach to different customers and...

Sales Administrator / Customer Service Coordinator Avonmouth, Bristol £25,000 per annum Monday-Friday, 37.5 hours per week 1 stage f2f interview About the Role Our client has an exciting opportunity for the right person to join their busy, growing office as a Sales Administrator based in North Bristol. You will be responsible for building relationships with their key client, who have over 400 branches over the UK. This is a fantastic opportunity for someone who is looking to have a career in customer service, and who is looking to get a good work/life balance Working Hours & Shift Pattern This position operates across three rotating shifts , Monday to Friday: 9:00-5:30 - leave the office at 3:00pm and work from home 3:30-5:30 7:30-4:00 - includes an hour at home first, then travel in 8:30 to travel into the office 8:30-5:00 - no change 1-hour lunch break included. Responsibilities: Processing incoming orders and debits into...

Adecco are recruiting for a Key Account Manager to join their clients team based in Newbury. Key Responsibilities Build and nurture strong relationships with key clients, ensuring a high level of service Work closely with Sales and Project teams to identify opportunities for growth and improve profitability Apply commercial awareness to deliver effective solutions tailored to customer needs Prepare quotations and upsell products Manage customer queries, concerns, and complaints professionally Collaborate with internal departments to meet customer requirements, including bespoke requests, within agreed deadlines Keep accurate, well-structured records of customer interactions, analyse data, and produce reports Partner with the Marketing team to deliver effective sales support About You Proven experience in a similar role with a strong focus on customer service Excellent communication skills with the ability to adapt your approach to different customers and...