Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We’re a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an  End User Support...

Location: Cheadle, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Job Description We are currently looking to recruit an End User Support Technician to join our team in Cheadle .  The purpose of this role is to assist in supporting Thales UK’s IT infrastructure as a member of the End User Support (EUS) team with a focus and priority on supporting Thales UK’s secure environment. Key Responsibilities and Tasks: Working with colleagues as a member of the squad supporting Thales UK’s secure environment to provide the best possible service for users. Provide local and remote 1st/2nd...

you thrive in a dynamic environment where your communication skills truly shine? If so, we want you to join our vibrant team as a Contact Centre Agent! Shifts: Monday to Friday, 7 am to 7 pm 12 weeks training ON SITE in Kirkby - L32 8UY - Who We Are: We are a dedicated organisation committed to providing outstanding service on behalf of our client, a leading company in the industry. As a Contact Centre Agent, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to source information and provide effective solutions for our customers. Communicating with various stakeholders, including...

Customer Service Coordinator - Temporary position Hourly Rate: 15.00 per hour Start Date: ASAP Duration: for 3 months with a possibility to be extended Location: Staines, fully office Based - 5 days a week We are currently recruiting for an experienced and organised Customer Service Coordinator to join a busy and fast-paced customer service team. This is a fantastic opportunity for someone who has previous experience supporting and helping customers with queries and complaints. You must be confident working within a fast paced environment and be able to hit the ground running from day 1. The Role As a Customer Service Coordinator, you will be responsible for managing customer queries and cases from initial logging through to completion. You'll coordinate appointments, liaise with internal teams and contractors, maintain accurate records, and ensure all issues are resolved efficiently and professionally. This role will involve regular use of Salesforce and...

Are you ready to lead a high-volume operation for one of the UK's most iconic retailers? We are looking for an experienced, resilient, and proactive Account Manager to take full accountability for our onsite operation at the Sainsbury's Distribution Centre in Haydock. This is a fast paced leadership role where you will be the face of Randstad, managing a large scale temporary workforce and driving the continuous improvement of a business critical logistics site. The Role: Responsible for the management and support of a team of 2-4 Account Specialists/Agency Supervisors who are responsible for managing the daily performance of associates. The Account Manager has responsibility for ensuring operational service level delivery, management support for AS's & service delivery to Sainsbury's. The Account Manager will take a proactive role in continuing to build relationships with the Sainsbury's stakeholders, ensuring continuous improvement in the recruitment and worker...

Receptionist/Administrator Wellington Lions Primary Academy Salary: Grade D4-6 - £25,185-£25,989 FTE (DOE) Actual Salary: £22,217 - £22,927 pro rata (DOE) Contract: Permanent, Full Time (37 hours) and Term Time plus 1 week (39 weeks) Hours: 08:00-16:00 Monday-Thursday and 08:00-15:30 Friday (30 min lunch break each day ) Closing date: 09.00am, Friday 12th June 2026 Interview Date : TBC Anticipated Start Date: ASAP Job Overview We are looking for a friendly, professional and highly organised individual to be the welcoming face of our school. As a key first point of contact for pupils, families and visitors, you will create a positive and supportive first impression while providing high-quality administrative support. You will be calm, approachable and able to manage a busy reception environment, handling enquiries with confidence and care while ensuring the smooth day-to-day running of the school office. Why choose us? Wellington Lions Primary...

Customer Service Administrator Salary 26,000 - 26,500 (10% Bonus) About the Role We're looking for a proactive and customer-focused Customer Service Administrator to join a fast-paced and supportive operations team. This is an exciting opportunity for someone who enjoys problem-solving, delivering exceptional customer experiences, and working in a role where accuracy and communication really matter. As a key member of the team, you'll manage customer enquiries, resolve account and service-related issues, and ensure customer information is maintained accurately and efficiently. You'll work collaboratively with internal departments and external stakeholders to deliver high-quality outcomes while meeting service targets and KPIs. This role is ideal for someone who thrives in a busy environment, enjoys taking ownership of tasks, and is passionate about making a positive difference for customers. Key Responsibilities Deliver outstanding customer service across telephone, email,...

Working hours: Full time - 37 hours per week Schedule type: Hybrid working - 6 months office based (whist training) / After expected office days 2-3 days per week, however this is dependent on business needs The Role Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Customer Service Advisor, you'll join a forward-thinking customer service team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and...

Location: Home Based Bristol/Plymouth covering the South West region and Home Based East covering the East and Central regionsSalary: National - £34,869 - £43,586 / London - £37,854 - £47,319 per annumHours: 36 per week Contract Type: x1 Permanent (East region) and x1 15 Month Fixed Term Contract (South West region) We're looking for two Customer Home Experience Executives to ensure our customers receive the very best service and experience at each touch point of their journey with us from completion on the purchase of their new home. This is a great opportunity to provide excellent customer service when delivering Home Demonstrations and a memorable, welcoming experience when handing over keys to the customer's new home. We'll look to you to provide a best-in-class Customer Service to Shared Owners and Market Sales Purchasers when they have completed the sale on their new home and represent your customer requirements when taking acceptance of their homes. You'll make sure...

Location: Home Based Bristol/Plymouth covering the South West region and Home Based East covering the East and Central regionsSalary: National - £34,869 - £43,586 / London - £37,854 - £47,319 per annumHours: 36 per week Contract Type: x1 Permanent (East region) and x1 15 Month Fixed Term Contract (South West region) We're looking for two Customer Home Experience Executives to ensure our customers receive the very best service and experience at each touch point of their journey with us from completion on the purchase of their new home. This is a great opportunity to provide excellent customer service when delivering Home Demonstrations and a memorable, welcoming experience when handing over keys to the customer's new home. We'll look to you to provide a best-in-class Customer Service to Shared Owners and Market Sales Purchasers when they have completed the sale on their new home and represent your customer requirements when taking acceptance of their homes. You'll make sure...

Account Manager Location: Medway area Salary: 27,000 per annum Hours: Full-time, Monday to Friday Contract: Permanent ABOUT THE ROLE We are recruiting on behalf of a well-established business within the distribution sector who are looking for a proactive and customer-focused Account Manager to join their growing team. This is an exciting opportunity for someone who enjoys building strong client relationships, managing accounts effectively, and delivering excellent customer service in a fast-paced environment. The successful candidate will act as a key point of contact for clients and support the wider sales and operations teams. KEY RESPONSIBILITIES Manage a portfolio of existing customer accounts and maintain strong working relationships Respond to customer enquiries and provide ongoing support throughout the account lifecycle Process orders, quotations, and account updates accurately using internal systems Work closely with internal departments to...

We are recruiting for a Receptionist to be involved in a location that you can be proud of and within a friendly and laid back team. The Receptionist will be the face of a well renown and reputable Spa Resort with hotel rooms, and become part of a passionate team delivering exceptional guest experiences in a stunning wellness environment. We're looking for an experienced Receptionist with strong customer service and administration skills to be the welcoming face of the resort. What you'll do: Welcome guests and deliver outstanding front-of-house service Book spa treatments and assist with guest enquiries Check guests in and out Process payments and manage reception systems Provide administrative support to management What we're looking for: Reception or customer service experience within a hotel or spa Confident using computer systems Friendly, professional and organised Able to multitask and thrive in a busy environment Flexible to work shifts,...

The Supporter Operations team at Alzheimer s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance to ensure a first-class supporter experience. As the Fundraising Operations Executive, you will primarily work as part of a small team to deliver essential fundraising operations activities ensuring excellent customer service, accurate records and reporting, and maintaining high levels of compliance. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also assist with enquiries and supporter stewardship activities as required. This role is offered on a part-time basis 17.5 hours per week. Key Responsibilities: Donation processing Ensure accurate data entry within CRM Salesforce, related to all campaign types, to include: In memory, Fundraising, Sporting Events, Direct Marketing Campaigns and...

Sales Coordinator / Sales Administrator An excellent opportunity for a Sales Coordinator / Sales Administrator with customer service, internal sales and order processing experience to join a busy sales office within the construction products and building products sector. Ideal for candidates with sales support, account coordination and CRM systems experience. If you’ve also worked in the following roles, we’d also like to hear from you: Internal Sales Executive, Sales Support Administrator, Customer Service Administrator, Account Coordinator, Order Processing Coordinator, Internal Sales Coordinator   SALARY: Competitive + Benefits LOCATION: Irlam, Manchester, North West England JOB TYPE: Full-Time, Permanent   JOB OVERVIEW We have a fantastic new job opportunity for a Sales Coordinator / Sales Administrator to join a fast-paced and customer-focused sales office supporting a well-established organisation within the...

Description We are seeking an experienced and highly organised Customer Services Advisor whose skills can make a real difference in a social housing environment. We value your strong communication skills and attention to detail.The successful candidate will serve as the first point of contact for residents, contractors, and stakeholders, delivering excellent customer service while supporting the housing management team's day-to-day operations. This role is best suited to someone with previous experience within social housing, housing associations, or local authority environments who enjoys structured operational work rather than project-based assignments. Responsibilities Provide a professional front-line customer service experience via phone, email, letter, and in person. Manage and resolve a broad range of resident enquiries at the first point of contact Arrange appointments, coordinate access, and organise meetings Liaise with residents, Managers, contractors,...

Avove is proud to work in partnership with United Utilities, supporting the delivery of vital water and wastewater services across the Northwest. Through this collaboration, we provide tailored infrastructure and customer service solutions that help ensure resilient, sustainable, and efficient operations. Our teams work closely with United Utilities to enhance customer experience, protect natural resources, and maintain essential services that millions of people rely on every day. As part of this commitment, our Customer Team based in Warrington is looking for a Customer Service Agent to join their growing team. You ll play a key part in managing customer and client enquiries, ensuring issues are resolved efficiently and to the highest standard. What will your day look like Be responsible for managing an array of customer and client enquiries via telephone, in person, website and email channels. Ensuring the highest level of customer satisfaction is achieved and...

Job Title: Receptionist & Facilities Support Location: Bristol Pay Rate: 15 per hour Contract Type: 6 week contract Overview We are seeking a professional and proactive Receptionist & Facilities Support to join a busy and dynamic workplace in Bristol. This role is key to ensuring a smooth front-of-house experience while supporting day-to-day facilities operations. You will be the first point of contact for visitors and play an important role in maintaining a welcoming, organised, and efficient working environment. Key Responsibilities Provide a professional and friendly front-of-house reception service, welcoming visitors and managing enquiries Handle incoming calls, emails, and general correspondence efficiently Support day-to-day facilities operations, ensuring the workplace is well-maintained and organised Assist with meeting room bookings, setup, and coordination Manage incoming and outgoing post, deliveries, and courier services Support office logistics,...

We are seeking a collaborative leader ready to transform service desk operations. We're seeking a Service Desk Lead who can elevate support quality, be solution focused and importantly drive team excellence. This is your opportunity to impact how IT support is delivered across MND Association, moving from reactive incident management to intelligent, trend focused service improvement. Key Responsibilities Lead, develop and support a team of Support Analysts with clear coaching, performance management and professional development to build capability and maintain service excellence Identify trends, patterns and common problems within ticket data to recommend and implement resolutions, reducing ticket volume and preventing recurring issues Own and improve service quality standards, ensuring incidents and requests are resolved efficiently within agreed service levels and that users receive consistent, high-quality support Monitor and report on Service Desk activity and KPIs,...

As a Customer Service Team Leader, you will oversee the day-to-day performance of a team of Customer Service Advisors, ensuring the As a Customer Service Team Leader, you will oversee the day-to-day performance of a team of Customer Service Advisors, ensuring the delivery of an excellent customer experience. You will drive team performance, support continuous improvement, and ensure all operational and compliance standards are met. Leading by example is key. Office based in our Clonakilty office. Job title: Team Leader - Customer Service Job Description: Key Responsibilities Your responsibilities will be split 65% calls and 35% Team Lead duties which would include: Supervise and support a team of Customer Service Advisors to deliver high-quality, customer-focused service Coach, mentor, and develop team members to improve performance, customer satisfaction, and efficiency Monitor and drive performance against KPIs, including quality, productivity, adherence,...