Customer Service Location: Dundee Pay Rates: 13.97 to 32.55 per hour (depending on shift pattern) Contract: Temporary ongoing Start Date: 11/05/2026 Training: Full-time, 100% attendance required for the first 6 weeks Do you type 50+ words per minute with 98% accuracy? If so, put your skills to work in a role that truly matters by joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As a Customer Service Advisor, you'll support Relay UK, a service that enables deaf, hard of hearing, and speech-impaired individuals to contact emergency services. Your typing accuracy ensures no detail is missed when it matters most. We're looking for individuals who can: Communicate clearly and empathically under pressure Think critically and follow structured processes Type at least 50 words per minute with 98% accuracy Stay composed in emotionally challenging situations This is more than a call handler role...