Office Angels
Reading, UK
Claims Contact Centre Agent Salary: 24,500 per annum Location : Reading Working Hours : This is a full-time role (35 hours per week) with flexible shift patterns: Early Shift: 8am - 4pm Mid Shift: 10am - 6pm Late Shift: 12pm - 8pm Are you a confident communicator with a passion for delivering exceptional customer service? Our client is seeking a dedicated Claims Contact Centre Agent to join their vibrant team! About the Role : As a Claims Contact Centre Agent, you'll be at the heart of our operations. Your primary responsibilities will include : Handling inbound and outbound calls related to claims. Engaging and communicating with a diverse range of customers and staff. Gathering information efficiently to assist in investigating claims. Performing administrative tasks to support the claims process and payment. What We're Looking For : Excellent Customer Service Skills: Ability to empathise and engage with customers. Strong Telephone...
