Recruitment Consultant / Account Manager Civils & Construction Location: Dudley About Us Infocus Resources Infocus Resources is a dynamic and growing construction organisation specialising in skilled manpower solutions across the civil engineering, rail, infrastructure, and general construction sectors. We partner with leading UK contractors to deliver high-quality personnel and support long-term project success. With a strong reputation in the civils and rail markets, we are committed to building lasting client relationships, supporting workforce development, and driving sustainable business growth. We offer a professional, supportive working environment with clear opportunities for career progression. About the Role We are currently seeking an experienced and motivated Recruitment Consultant / Account Manager. This role will focus on recruiting across a range of blue-collar and white-collar positions, with a particular emphasis on candidates and clients...

Customer Service Manager – Birmingham CrossCountry Trains are seeking to recruit an experienced Customer Service Manager to join their team in Birmingham. The successful applicant will have responsibility for the management and leadership of customer service teams throughout Birmingham and its surrounding areas, including activities such as management of Train Managers, catering, revenue protection, cash handling, station access contracts, station operations and train cleaning.  Please note that this is a safety critical role. Key aspects of the role will include: Leading your teams:  Lead and direct all Customer Service Teams in line with business objectives and in accordance with all appropriate legislation, industry standards, directives and codes of practice and to ensure a safe and risk free environment.  Great service: Ensure delivery of excellent service to all customers consistently, in accordance with business specifications and seek to...

Job Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our flagship IoT product developed for our client a patented, self-install water leak detection device that helps protect homes from costly water damage. Water damage is the leading cause of home insurance claims, costing around $17bn annually across the US and UK. Our client s device is already delivering impact through partnerships with major insurance brands such as Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic...

Customer Service Specialist Birmingham central (hybrid after probation) C £30,000 Negitiable, Dep on Exp + 10% Bonus + fantastic Benefits package (see below) Working Hours: 8:30 - 5.00 Are you passionate about delivering world-class customer service while navigating the fast-paced world of logistics? We re looking for an experienced Customer Service professional who can provide exceptional support to valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred. Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Being responsible for the order management, including placing orders and providing accurate pricing and quotes. Working closely with the external Sales team, international factories and...