Contact Centre Sales & Service Manager Location: Worsley, Manchester Salary: 40,000- 50,000 depending on experience Bonus: Up to 25% performance-related Hours: Full-time, permanent Office-based An exciting opportunity to make your mark We're working with an established and growing consumer-focused business that is entering an exciting period of growth, development and transformation. As part of this next chapter, they are looking to appoint an experienced Contact Centre Sales & Service Manager to take ownership of their customer contact operation and play a key role in shaping its future. This is a fantastic opportunity for an ambitious contact centre leader who enjoys being hands-on, commercially focused and close to the operation. You'll have the opportunity to develop people, improve performance, introduce new ways of working and make a tangible impact on both customer experience and revenue. The Role Leading a team of approximately 14 Contact Centre Advisors,...

Temporary Corporate Receptionist Manchester City Centre 13.45 per hour Monday - Friday 8am-4pm Temporary Corporate Receptionists to provide cover as required over the next six months. This opportunity is best suited to candidates who can remain flexible and are available to start at short notice. Our client, a well-established legal organisation situated in outstanding offices in Manchester, is seeking a polished and professional Corporate Receptionist to support their dynamic team. This role is perfect for an individual who thrives in a fast-paced environment and possesses exceptional interpersonal skills. If you have a passion for providing top-notch customer service and enjoy being the face of an organisation, this opportunity is for you! Key Responsibilities: Reception Duties: Be the first point of contact for clients and visitors, providing a warm and welcoming atmosphere. Meet and Greet: Professionally greet guests and ensure they feel...

OUTBOUND CUSTOMER SUCCESS ADVISOR Salford M50- Parking onsite Monday- Friday (Fulltime in the office) 9am-5pm 13.33 per hour ( 26k) ASAP - Ongoing (Possibility to be extended or taken on permanently for the right person) Are you ready to make a difference in the retail appliance industry? Our client is on the lookout for a dynamic and enthusiastic Outbound Customer Success Advisor to join their growing team at their head office in Salford! If you thrive in a high-volume call environment and enjoy helping customers succeed, we want to hear from you! What You'll Do: As a pivotal member of the team, your mission will be to connect with customers and enhance their experience with our client's Reward scheme. Here's what you can expect to do: Engage Customers: Reach out to customers who have onboarded but haven't yet claimed their rewards, guiding them through the claims process with care and clarity. Support Onboarding: Assist customers who faced challenges...

Corporate Receptionist Manchester City Centre Up to 28,000 dependent on experience 9am - 5pm Are you an enthusiastic and friendly individual with a passion for delivering exceptional client service? An exciting opportunity has arisen for an experienced Receptionist to join a legal firm in Manchester in their stunning offices. This is a full-time, permanent position where you can make a meaningful impact while working alongside a dedicated and long-serving team. What You'll Do: As a key member of the Reception team, you will play an integral role in providing a first-class experience for clients, partners, and colleagues. Your responsibilities will include: Welcoming Clients: Greet clients and visitors with warmth and professionalism, ensuring they feel valued from the moment they enter. Managing Calls: Answer incoming calls, directing them to the appropriate personnel while taking clear, accurate messages. Meeting Rooms: Oversee meeting room...

Salary: £25,545.00 Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 6pm (typically 8:30-4:30, 9-5, or 10-5:30/6). Location: Office based on Oxford Road, Manchester City Centre. Hybrid working contract. Some homeworking days will be available upon successful probation which can be around 6-9 months from start date, however it’s essential you are able to commute to Manchester on a weekly basis. Our Operations Team requires an Administrator to work within our Life and Pension division on a full time, permanent basis in Manchester. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided. Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim...

Customer Service Administrator This is a varied customer-facing administration opportunity supporting private patients from first enquiry through to treatment delivery. It suits an organised, proactive communicator who can manage sensitive information, appointments, records and enquiries with care. If you’ve also worked in the following roles, we’d also like to hear from you: Office Administrator, Patient Administrator, Administration Assistant, Clinical Administrator, Team Administrator, Business Support Administrator, Administrative Assistant, Clinic Administrator, Front of House Administrator, Customer Care Administrator   SALARY: Competitive (depending on experience) + Benefits LOCATION: Stockport, Cheshire, North West England JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, 08:00 to 16:00, Monday to Friday   JOB OVERVIEW An excellent opportunity is available to play a key part in a...

Adhoc Receptionist (Multiple Sites - MANCHESTER) We are currently looking to build a pool of reliable and flexible Receptionists to provide adhoc cover across multiple sites in the Manchester area. This role is ideal for individuals who are happy to work occasional shifts on an as-needed basis, with no guaranteed hours. Shifts will be offered as they become available, and you can choose to accept them based on your availability. Key Responsibilities: Providing front-of-house reception cover Greeting visitors in a professional and friendly manner Answering and directing phone calls Handling general administrative tasks Maintaining a tidy and organised reception area What we're looking for: A professional and approachable manner Strong communication and organisational skills Flexibility and reliability Previous reception or customer service experience is preferred but not essential How it works: You will be added to our pool of receptionists and contacted...

Customer Service AdministratorGreater Manchester £28,000 Permanent 37.5 Hours Per WeekLooking for a role where customer service is genuinely valued? If you're an experienced administrator or customer service professional who enjoys building relationships, solving problems and being the person people rely on, this could be the opportunity you've been looking for. We're working with a growing, well-established business that has built its success on quality, reliability and exceptional customer service. Due to continued growth, they're looking for a Customer Service Administrator to join their friendly and supportive team. This is far more than a standard admin role. You'll be at the heart of customer operations, working closely with customers, sales teams and colleagues across the business to ensure everything runs smoothly from enquiry through to order completion. What's In It For You? Salary up to £28,000 Flexible start times between 8:00am and 9:00am Flexible working...