Join Our Client as a Customer Service Team Leader! Are you a passionate leader with a knack for customer service? Do you thrive in a dynamic environment where your skills can make a real difference? If so, we have the perfect opportunity for you! Position: Customer Service Team Leader Contract Type: Permanent Working Pattern: Full Time (Monday - Friday, 9AM - 5PM, with an hour for lunch) Location: North Tyneside Salary: 36,000 per annum What Our Client Offers: Free parking onsite and accessible via public transport Hybrid working pattern introduced after 3 months: 2 days from home (must be in the office on Mondays and Tuesdays) 6-month probation period Two-stage interview process : the second stage will require a presentation Free access to an onsite gym Private healthcare Key Responsibilities: As the Customer Service Team Leader, you will: Lead and develop a high-performing team of 10-15 individuals across various operational...

Customer Service Trainer - Billericay - to 40K plus generous package My client is seeking an experienced Customer Service Trainer to join their team and drive service excellence across the business. The Essex call centre has recently opened, and this is a fantastic opportunity for the right Customer Service Trainer to really make their mark at an early stage in this exciting new venture within a well-known business. It represents a great chance for someone passionate about developing people and improving customer experience to make a huge impact on the staff in a great working environment. Key Responsibilities Design and deliver engaging training sessions for customer service teams (in-person and virtual). Create training materials, including presentations, guides, and e-learning content. Coach and mentor staff to enhance communication, problem-solving, and customer engagement skills. Assess training effectiveness and implement improvements. Work with managers to...

Full-time Customer Service Officers within Adult Social Care, hybrid working in Oxfordshire Your new company Oxfordshire County Council is seeking a number of Specialist Customer Service Officers to join their Contact Oxfordshire team on a temporary basis. This is a 3 month contract with the possibility of extension.You'll be the first point of contact for adult social care enquiries, supporting members of the public and partner agencies-including medical professionals, police, and fire services-across phone, email, web, and face to face channels.This role offers variety and impact: from completing disability aid assessments and safeguarding referrals to handling emergency service reports and signposting customers to other Oxfordshire services. Your new role As a Specialist Customer Service Officer, you will act as the first point of contact for adult social care enquiries, providing support across a range of communication channels. Your responsibilities will include...

Join Our Team as an ICT Helpdesk Technician! Are you a tech-savvy problem solver with a knack for providing exceptional customer service? Do you thrive in a fast-paced environment and relish the challenge of resolving technical issues? If so, we have the perfect opportunity for you! Our client, a leading public services organisation, is on the lookout for a dedicated ICT Helpdesk Technician to join their dynamic team in Yate! Position: ICT Helpdesk Technician Hourly Rate: 16.62 Contract Type: Temporary Working Pattern: Full Time Location: Badminton Road Council Offices, Yate About the Role: As an ICT Helpdesk Technician, you'll be the frontline support for our education customers, delivering technical assistance through telephone support, remote troubleshooting, and site visits. You'll play a vital role in ensuring users receive timely and effective solutions to their technical issues, all while maintaining a seamless educational experience. Key...

Join Our Team as a Contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 5 week rotation working between 8am and 10pm (2 weekends out of 5) - 4 days Location: Working from Home Hourly Rate: 12.73 Start Date: 26th January 2026 Own Equipment Required What You'll Do: Responsible for handling queries from those contacting helpline based services across a range of behaviour change services and subject matters. You will act as a first line of support for callers, triaging their queries and providing them with information and advice. You will be required to communicate...

Are you a tech-savvy problem solver with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy tackling challenges head-on? If so, we have the perfect opportunity for you! Our client South Gloucestershire Council is seeking a dedicated ICT Help Desk Technician to join their dynamic team! Position: ICT Help Desk Technician Hourly Rate: 16.62 Working Pattern: Full Time Based at Badminton Road Council Offices - Yate About the Role: As an ICT Help Desk Technician, you will be the frontline support for our education customers, providing technical assistance via telephone, remote support, and site visits. You'll play a crucial role in navigating the ever-evolving ICT landscape, ensuring that users receive timely and effective solutions to their technical issues. Your expertise will help maintain a seamless educational experience for all. Key Responsibilities: Deliver first-line remote support following pre-defined...

Call Centre Trainer - Billericay - to 40K plus generous package My client is seeking an experienced Customer Service Trainer to join their team and drive service excellence across the business. The Essex call centre has recently opened, and this is a fantastic opportunity for the right Customer Service Trainer to really make their mark at an early stage in this exciting new venture within a well-known business. It represents a great chance for someone passionate about developing people and improving customer experience to make a huge impact on the staff in a great working environment. Key Responsibilities Design and deliver engaging training sessions for customer service teams (in-person and virtual). Create training materials, including presentations, guides, and e-learning content. Coach and mentor staff to enhance communication, problem-solving, and customer engagement skills. Assess training effectiveness and implement improvements. Work with managers to identify...

Job Title: School Receptionist (Long-Term Temp) Location: Dulwich Hours: 7:30 AM - 5:30 PM, Monday to Friday Pay: 13 per hour Contract Type: Ongoing Temporary Assignment About the Role We're looking for a confident, proactive, and highly capable School Receptionist to join a thriving school in Dulwich. This is a long-term temporary role in a very busy and varied environment - ideal for someone who thrives under pressure and enjoys being at the heart of the action. Every day will bring something new, and you'll need to be quick-thinking, adaptable, and ready to handle anything from safeguarding queries to last-minute schedule changes. Key Responsibilities Act as the first point of contact for all visitors, parents, and students - delivering a warm and professional welcome. Manage a high volume of calls, emails, and face-to-face enquiries with efficiency and care. Support with attendance tracking, student records, and general admin duties. Handle...

As one of the largest and fastest-growing powered access companies in the UK, AFI-Rentals builds success by nurturing talent and rewarding hard work. If you are looking for a fast-paced and rewarding career, we'd love to hear from you. We are currently looking to recruit an Implant Account Manager based at our customer's flagship Head Office located in Glasgow. The location boasts excellent facilities and a state-of-the-art working environment, situated just off the M8 with free parking and easily accessible via public transport. Job Opportunity As a Major Account Manager, you will be responsible for the day to day management of one of AFI's largest customers, working as an implant based in their office in Glasgow. Your role will include, but is not limited to: Taking hire enquiries via telephone, email, and our online ordering system and processing them onto our hire system. Checking the availability of machines and operators via our central operational Hub. Coordinating...

Call Centre Trainer - Sunderland - to 40K plus generous package My client is seeking an experienced Customer Service Trainer to join their team and drive service excellence across the business. The Sunderland call centre has recently opened, and this is a fantastic opportunity for the right Customer Service Trainer to really make their mark at an early stage in this exciting new venture within a well-known business. It represents a great chance for someone passionate about developing people and improving customer experience to make a huge impact on the staff in a great working environment. Key Responsibilities Design and deliver engaging training sessions for customer service teams (in-person and virtual). Create training materials, including presentations, guides, and e-learning content. Coach and mentor staff to enhance communication, problem-solving, and customer engagement skills. Assess training effectiveness and implement improvements. Work with managers to...

Call Centre Trainer - Cardiff - to 40K plus generous package My client is seeking an experienced Customer Service Trainer to join their team and drive service excellence across the business. The Cardiff call centre has recently opened, and this is a fantastic opportunity for the right Customer Service Trainer to really make their mark at an early stage in this exciting new venture within a well-known business. It represents a great chance for someone passionate about developing people and improving customer experience to make a huge impact on the staff in a great working environment. Key Responsibilities Design and deliver engaging training sessions for customer service teams (in-person and virtual). Create training materials, including presentations, guides, and e-learning content. Coach and mentor staff to enhance communication, problem-solving, and customer engagement skills. Assess training effectiveness and implement improvements. Work with managers to identify...

Senior Account Manager - Sizewell C; EDF Account Team Job Title: Senior Account Manager Reporting to: Client Services Manager (Alan Waugh) Salary: up to 41,000 + Managed Solutions commission scheme Role Objective: To manage and develop client relationships ensuring the delivery of our managed solutions offering and identifying new opportunities. You will act as a key point of contact for the client, ensuring effective recruitment strategies. You will take a proactive role in identifying market trends, providing insights and positioning Rullion's services in a way that drives the client's long-term goals. You're Good At / You Are: Communicating effectively. You can articulate ideas, actively listen to customers' needs and convey information in a compelling manner. Understanding SoW Engagements and how they help clients get work done. Translating client needs into measurable outcomes that deliver value Understanding IR35 compliance and the different engagement...

Location: Remote UK, United Kingdom Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters...